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Related papers: Domain Adaptation in Intent Classification Systems…

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Intent classification is an important component of a functional Information Retrieval ecosystem. Many current approaches to intent classification, typically framed as a classification problem, can be problematic as intents are often hard to…

Information Retrieval · Computer Science 2025-05-27 Arjun Bhalla , Qi Huang

With the advent of conversational assistants, like Amazon Alexa, Google Now, etc., dialogue systems are gaining a lot of traction, especially in industrial setting. These systems typically consist of Spoken Language understanding component…

Computation and Language · Computer Science 2019-07-19 Arshit Gupta , John Hewitt , Katrin Kirchhoff

The use of natural language interfaces in the field of human-computer interaction is undergoing intense study through dedicated scientific and industrial research. The latest contributions in the field, including deep learning approaches…

Computation and Language · Computer Science 2024-02-07 Quim Motger , Xavier Franch , Jordi Marco

Intent detection is a text classification task whose aim is to recognize and label the semantics behind a users query. It plays a critical role in various business applications. The output of the intent detection module strongly conditions…

Machine Learning · Computer Science 2024-08-07 Eduardo Sanchez-Karhunen , Jose F. Quesada-Moreno , Miguel A. Gutiérrez-Naranjo

To effectively express and satisfy network application requirements, intent-based network management has emerged as a promising solution. In intent-based methods, users and applications express their intent in a high-level abstract language…

Networking and Internet Architecture · Computer Science 2024-02-08 Salwa Mostafa , Mohammed S. Elbamby , Mohamed K. Abdel-Aziz , Mehdi Bennis

Intent classification is a fundamental task in the spoken language understanding field that has recently gained the attention of the scientific community, mainly because of the feasibility of approaching it with end-to-end neural models. In…

Computation and Language · Computer Science 2023-03-14 Mohamed Nabih Ali , Alessio Brutti , Daniele Falavigna

Classifying the general intent of the user utterance in a conversation, also known as Dialogue Act (DA), e.g., open-ended question, statement of opinion, or request for an opinion, is a key step in Natural Language Understanding (NLU) for…

Computation and Language · Computer Science 2020-05-29 Ali Ahmadvand , Jason Ingyu Choi , Eugene Agichtein

Log analysis represents a critical sub-domain within AI applications that facilitates automatic approaches to fault and error management of large-scaled software systems, saving labors of traditional manual methods. While existing solutions…

Computation and Language · Computer Science 2025-08-27 Yuhe Ji , Yilun Liu , Feiyu Yao , Minggui He , Shimin Tao , Xiaofeng Zhao , Su Chang , Xinhua Yang , Weibin Meng , Yuming Xie , Boxing Chen , Shenglin Zhang , Yongqian Sun

The development of artificial agents able to learn through dialog without domain restrictions has the potential to allow machines to learn how to perform tasks in a similar manner to humans and change how we relate to them. However,…

Computation and Language · Computer Science 2022-02-08 Eugénio Ribeiro , Ricardo Ribeiro , David Martins de Matos

AI intent alignment, ensuring that AI produces outcomes as intended by users, is a critical challenge in human-AI interaction. The emergence of generative AI, including LLMs, has intensified the significance of this problem, as interactions…

Human-Computer Interaction · Computer Science 2024-06-21 Yoonsu Kim , Kihoon Son , Seoyoung Kim , Juho Kim

Natural language processing (NLP) aims at investigating the interactions between agents and humans, processing and analyzing large amounts of natural language data. Large-scale language models play an important role in current natural…

Artificial Intelligence · Computer Science 2023-04-14 Kebing Jin , Hankz Hankui Zhuo

There is a resurgent interest in developing intelligent open-domain dialog systems due to the availability of large amounts of conversational data and the recent progress on neural approaches to conversational AI. Unlike traditional…

Computation and Language · Computer Science 2020-03-02 Minlie Huang , Xiaoyan Zhu , Jianfeng Gao

Voice-controlled dialog systems have become immensely popular due to their ability to perform a wide range of actions in response to diverse user queries. These agents possess a predefined set of skills or intents to fulfill specific user…

Computation and Language · Computer Science 2026-03-17 Ankan Mullick , Sukannya Purkayastha , Saransh Sharma , Pawan Goyal , Niloy Ganguly

Task-oriented dialog systems need to know when a query falls outside their range of supported intents, but current text classification corpora only define label sets that cover every example. We introduce a new dataset that includes queries…

One of the primary tasks in Natural Language Understanding (NLU) is to recognize the intents as well as domains of users' spoken and written language utterances. Most existing research formulates this as a supervised classification problem…

Computation and Language · Computer Science 2020-06-03 Nikhita Vedula , Rahul Gupta , Aman Alok , Mukund Sridhar

Open-domain conversational agents or chatbots are becoming increasingly popular in the natural language processing community. One of the challenges is enabling them to converse in an empathetic manner. Current neural response generation…

Computation and Language · Computer Science 2020-12-09 Anuradha Welivita , Pearl Pu

Domain adaptation in natural language generation (NLG) remains challenging because of the high complexity of input semantics across domains and limited data of a target domain. This is particularly the case for dialogue systems, where we…

Computation and Language · Computer Science 2019-10-16 Bo-Hsiang Tseng , Paweł Budzianowski , Yen-Chen Wu , Milica Gašić

Recent advances in NLP are brought by a range of large-scale pretrained language models (PLMs). These PLMs have brought significant performance gains for a range of NLP tasks, circumventing the need to customize complex designs for specific…

Computation and Language · Computer Science 2022-11-08 Xu Guo , Han Yu

Domain classification is the task of mapping spoken language utterances to one of the natural language understanding domains in intelligent personal digital assistants (IPDAs). This is a major component in mainstream IPDAs in industry.…

Machine Learning · Computer Science 2019-05-06 Han Li , Jihwan Lee , Sidharth Mudgal , Ruhi Sarikaya , Young-Bum Kim

Interactive Natural Language Processing (iNLP) has emerged as a novel paradigm within the field of NLP, aimed at addressing limitations in existing frameworks while aligning with the ultimate goals of artificial intelligence. This paradigm…