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Academic and policy proposals on algorithmic accountability often seek to understand algorithmic systems in their socio-technical context, recognising that they are produced by 'many hands'. Increasingly, however, algorithmic systems are…

Computers and Society · Computer Science 2023-05-23 Jennifer Cobbe , Michael Veale , Jatinder Singh

Automated Decision-Making Systems (ADS) have become pervasive across various fields, activities, and occupations, to enhance performance. However, this widespread adoption introduces potential risks, including the misuse of ADS. Such misuse…

Computers and Society · Computer Science 2024-01-15 Marcelino Cabrera , Carlos Cruz , Pavel Novoa-Hernández , David A. Pelta , José Luis Verdegay

AI systems increasingly support human decision-making. In many cases, despite the algorithm's superior performance, the final decision remains in human hands. For example, an AI may assist doctors in determining which diagnostic tests to…

Artificial Intelligence · Computer Science 2026-02-20 Gali Noti , Kate Donahue , Jon Kleinberg , Sigal Oren

With the rise of AI and automation, moral decisions are being put into the hands of algorithms that were formerly the preserve of humans. In autonomous driving, a variety of such decisions with ethical implications are made by algorithms…

Robotics · Computer Science 2022-12-19 Maximilian Geisslinger , Franziska Poszler , Markus Lienkamp

Growing excitement around deploying AI across various domains calls for a careful assessment of how human decision-makers interact with AI-powered systems. In particular, it is essential to understand when decision-makers voluntarily choose…

Human-Computer Interaction · Computer Science 2025-08-04 Rebecca Yu , Valerie Chen , Ameet Talwalkar , Hoda Heidari

As the deployment of artificial intelligence (AI) is changing many fields and industries, there are concerns about AI systems making decisions and recommendations without adequately considering various ethical aspects, such as…

Computers and Society · Computer Science 2023-10-02 Conrad Sanderson , Qinghua Lu , David Douglas , Xiwei Xu , Liming Zhu , Jon Whittle

As artificial intelligence (AI) systems play an increasingly prominent role in human decision-making, challenges surface in the realm of human-AI interactions. One challenge arises from the suboptimal AI policies due to the inadequate…

Machine Learning · Statistics 2024-03-22 Guanting Chen , Xiaocheng Li , Chunlin Sun , Hanzhao Wang

Brought into the public discourse through investigative work by journalists and scholars, awareness of algorithmic harms is at an all-time high. An increasing amount of research has been conducted under the banner of enhancing responsible…

Computers and Society · Computer Science 2020-12-02 Josephine Seah

Companies report on their financial performance for decades. More recently they have also started to report on their environmental impact and their social responsibility. The latest trend is now to deliver one single integrated report where…

Computers and Society · Computer Science 2019-11-14 Benoît Otjacques

In the quest to improve services, companies offer customers the option to interact with agents via texting. Such contact centers face unique challenges compared to traditional call centers, as measuring customer experience proxies like…

Social and Information Networks · Computer Science 2025-01-17 Antonio Castellanos , Galit B. Yom-Tov , Yair Goldberg , Jaeyoung Park

AI agents -- systems that combine foundation models with reasoning, planning, memory, and tool use -- are rapidly becoming a practical interface between natural-language intent and real-world computation. This survey synthesizes the…

Artificial Intelligence · Computer Science 2026-01-06 Bin Xu

In recent years, the increase in the usage and efficiency of Artificial Intelligence and, more in general, of Automated Decision-Making systems has brought with it an increasing and welcome awareness of the risks associated with such…

Artificial Intelligence · Computer Science 2024-09-24 Daniele Regoli , Alessandro Castelnovo , Nicole Inverardi , Gabriele Nanino , Ilaria Penco

Algorithm selection, aiming to identify the best algorithm for a given problem, plays a pivotal role in continuous black-box optimization. A common approach involves representing optimization functions using a set of features, which are…

Machine Learning · Computer Science 2025-05-13 Gašper Petelin , Gjorgjina Cenikj

A machine intelligence pipeline usually consists of six components: problem, representation, model, loss, optimizer and metric. Researchers have worked hard trying to automate many components of the pipeline. However, one key component of…

Artificial Intelligence · Computer Science 2021-09-02 Yongfeng Zhang

The widespread adoption of Artificial Intelligence (AI) technologies in the public and private sectors has resulted in them significantly impacting the lives of people in new and unexpected ways. In this context, it becomes important to…

Computers and Society · Computer Science 2024-07-19 Ambreesh Parthasarathy , Aditya Phalnikar , Ameen Jauhar , Dhruv Somayajula , Gokul S Krishnan , Balaraman Ravindran

Advancements in machine learning have fuelled the popularity of using AI decision algorithms in procedures such as bail hearings (Feller et al. 2016), medical diagnoses (Rajkomar et al. 2018; Esteva et al. 2019) and recruitment (Heilweil…

Computers and Society · Computer Science 2022-10-18 Bram Vaassen

As conversational AI systems increasingly permeate the socio-emotional realms of human life, they bring both benefits and risks to individuals and society. Despite extensive research on detecting and categorizing harms in AI systems, less…

Human-Computer Interaction · Computer Science 2026-05-06 Renwen Zhang , Han Li , Han Meng , Jinyuan Zhan , Hongyuan Gan , Yi-Chieh Lee

Manipulation is a common concern in many domains, such as social media, advertising, and chatbots. As AI systems mediate more of our interactions with the world, it is important to understand the degree to which AI systems might manipulate…

Computers and Society · Computer Science 2023-10-31 Micah Carroll , Alan Chan , Henry Ashton , David Krueger

Across academia, industry, and government, ``AI'' has become central in research and development, regulatory debates, and promises of ever faster and more capable decision-making and action. In numerous domains, especially safety-critical…

In order to investigate the protection of human self-determination within algorithmic sociotechnical systems, we study the relationships between the concepts of mutability, bias, feedback loops, and power dynamics. We focus on the…

Computers and Society · Computer Science 2019-09-17 Bogdana Rakova , Rumman Chowdhury
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