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The delivery of mental health interventions via ubiquitous devices has shown much promise. A conversational chatbot is a promising oracle for delivering appropriate just-in-time interventions. However, designing emotionally-aware agents,…

Human-Computer Interaction · Computer Science 2019-07-24 Asma Ghandeharioun , Daniel McDuff , Mary Czerwinski , Kael Rowan

The emergence of pretrained large language models has led to the deployment of a range of social chatbots for chitchat. Although these chatbots demonstrate language ability and fluency, they are not guaranteed to be engaging and can…

Empathy, which is widely used in psychological counselling, is a key trait of everyday human conversations. Equipped with commonsense knowledge, current approaches to empathetic response generation focus on capturing implicit emotion within…

Computation and Language · Computer Science 2022-11-15 Lanrui Wang , Jiangnan Li , Zheng Lin , Fandong Meng , Chenxu Yang , Weiping Wang , Jie Zhou

The use of AI assistants, along with the challenges they present, has sparked significant debate within the community of computer science education. While these tools demonstrate the potential to support students' learning and instructors'…

Human-Computer Interaction · Computer Science 2023-11-14 Tianjia Wang , Daniel Vargas-Díaz , Chris Brown , Yan Chen

Higher education scholars are interested in an artificial intelligence (AI) technology called ChatGPT, which was developed by OpenAI. Whether ChatGPT can improve learning is still a topic of debate among experts. This concise overview of…

Computers and Society · Computer Science 2024-03-29 Joshua Ebere Chukwuere

Empathy is fundamental to human interactions, yet it remains unclear whether embodied agents can provide human-like empathetic support. Existing works have studied agents' tasks solving and social interactions abilities, but whether agents…

Computers and Society · Computer Science 2025-03-24 Xinyan Chen , Jiaxin Ge , Hongming Dai , Qiang Zhou , Qiuxuan Feng , Jingtong Hu , Yizhou Wang , Jiaming Liu , Shanghang Zhang

In this article, we present CuentosIE (TalesEI: chatbot of tales with a message to develop Emotional Intelligence), an educational chatbot on emotions that also provides teachers and psychologists with a tool to monitor their…

Computation and Language · Computer Science 2024-03-13 Antonio Ferrández , Rocío Lavigne-Cerván , Jesús Peral , Ignasi Navarro-Soria , Ángel Lloret , David Gil , Carmen Rocamora

ChatGPT is a chatbot that can answer text prompts fairly accurately, even performing very well on postgraduate-level questions. Many educators have found that their take-home or remote tests and exams are vulnerable to ChatGPT-based…

Computation and Language · Computer Science 2024-02-26 Shanker Ram , Chen Qian

Emotions are an integral part of human cognition and they guide not only our understanding of the world but also our actions within it. As such, whether we soothe or flame an emotion is not inconsequential. Recent work in conversational AI…

Computation and Language · Computer Science 2023-07-07 Alba Curry , Amanda Cercas Curry

The integration of generative AI in the field of education is actively being explored. In particular, ChatGPT has garnered significant interest, offering an opportunity to examine its effectiveness in English as a foreign language (EFL)…

Human-Computer Interaction · Computer Science 2023-09-14 Jieun Han , Haneul Yoo , Yoonsu Kim , Junho Myung , Minsun Kim , Hyunseung Lim , Juho Kim , Tak Yeon Lee , Hwajung Hong , So-Yeon Ahn , Alice Oh

While ChatGPT has significantly impacted education by offering personalized resources for students, its integration into educational settings poses unprecedented risks, such as inaccuracies and biases in AI-generated content, plagiarism and…

In empathetic conversations, individuals express their empathy towards others. Previous work has mainly focused on generating empathetic responses by utilizing the speaker's emotion. Besides, external commonsense knowledge has been applied…

Computation and Language · Computer Science 2023-06-09 Hua Cai , Xuli Shen , Qing Xu , Weilin Shen , Xiaomei Wang , Weifeng Ge , Xiaoqing Zheng , Xiangyang Xue

Written reflective practice is a regular exercise pre-service teachers perform during their higher education. Usually, their lecturers are expected to provide individual feedback, which can be a challenging task to perform on a regular…

We describe an AI-powered chatbot to aid with health improvement by generating Episodic Future Thinking (EFT) cue texts that should reduce delay discounting. In prior studies, EFT has been shown to address maladaptive health behaviors.…

Human-Computer Interaction · Computer Science 2023-11-14 Sareh Ahmadi , Edward A. Fox

Innovation is a key component in trying new solutions for the students to learn efficiently and in ways that correspond to their own experience, where chatbots are one of these new solutions. One of the main problem that chatbots face today…

Computation and Language · Computer Science 2022-07-01 Dimitrios Chaskopoulos , Jonas Eilertsen Hægdahl , Petter Sagvold , Claire Trinquet , Maryam Edalati

Clinical psychology students frequently report feeling underprepared for the interpersonal demands of therapeutic work, highlighting the need for accessible opportunities to practise core counselling skills before seeing real clients.…

Human-Computer Interaction · Computer Science 2026-01-21 V. El Sawah , A. Bhardwaj , A. Pryke-Hobbes , D. Gamaleldin , C. S. Ang , A. K. Martin

Audio-driven talking-head synthesis is a popular research topic for virtual human-related applications. However, the inflexibility and inefficiency of existing methods, which necessitate expensive end-to-end training to transfer emotions…

Sound · Computer Science 2023-10-13 Yuan Gan , Zongxin Yang , Xihang Yue , Lingyun Sun , Yi Yang

Empathetic response generation aims to comprehend the user emotion and then respond to it appropriately. Most existing works merely focus on what the emotion is and ignore how the emotion is evoked, thus weakening the capacity of the model…

Computation and Language · Computer Science 2021-10-12 Jiashuo Wang , Wenjie LI , Peiqin Lin , Feiteng Mu

Most online information sources are text-based and in Western Languages like English. However, many new and first time users of the Internet are in contexts with low English proficiency and are unable to access vital information online.…

Human-Computer Interaction · Computer Science 2021-11-29 Anurag Aribandi , Divyanshu Agrawal , Dipanjan Chakraborty

Chatbot has become an important solution to rapidly increasing customer care demands on social media in recent years. However, current work on chatbot for customer care ignores a key to impact user experience - tones. In this work, we…

Human-Computer Interaction · Computer Science 2018-03-16 Tianran Hu , Anbang Xu , Zhe Liu , Quanzeng You , Yufan Guo , Vibha Sinha , Jiebo Luo , Rama Akkiraju