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Related papers: Towards Human-centered Proactive Conversational Ag…

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Narrative systems, such as dialogue and storytelling systems, often utilize persona profiles to enhance personalized interactions. Existing persona profiles frequently exhibit biases, posing risks to system integrity and fairness. To…

Computation and Language · Computer Science 2025-01-03 Kuiyun Chen , Yanbin Wei

While current chat-based AI assistants primarily operate reactively, responding only when prompted by users, there is significant potential for these systems to proactively assist in tasks without explicit invocation, enabling a…

Human-Computer Interaction · Computer Science 2025-03-03 Valerie Chen , Alan Zhu , Sebastian Zhao , Hussein Mozannar , David Sontag , Ameet Talwalkar

Remarkable advancements in modern generative foundation models have enabled the development of sophisticated and highly capable autonomous agents that can observe their environment, invoke tools, and communicate with other agents to solve…

Human-Computer Interaction · Computer Science 2024-12-17 Gagan Bansal , Jennifer Wortman Vaughan , Saleema Amershi , Eric Horvitz , Adam Fourney , Hussein Mozannar , Victor Dibia , Daniel S. Weld

Advances in machine intelligence have enabled conversational interfaces that have the potential to radically change the way humans interact with machines. However, even with the progress in the abilities of these agents, there remain…

Human-Computer Interaction · Computer Science 2019-10-17 Deepali Aneja , Rens Hoegen , Daniel McDuff , Mary Czerwinski

Agents powered by large language models have shown remarkable abilities in solving complex tasks. However, most agent systems remain reactive, limiting their effectiveness in scenarios requiring foresight and autonomous decision-making. In…

Sharing ideas through communication with peers is the primary mode of human interaction. Consequently, extensive research has been conducted in the area of conversational AI, leading to an increase in the availability and diversity of…

Computation and Language · Computer Science 2024-05-24 Shivani Kumar , Sumit Bhatia , Milan Aggarwal , Tanmoy Chakraborty

With the rise of human-machine communication, machines are increasingly designed with humanlike characteristics, such as gender, which can inadvertently trigger cognitive biases. Many conversational agents (CAs), such as voice assistants…

Human-Computer Interaction · Computer Science 2024-01-09 Weizi Liu

The use of natural language interfaces in the field of human-computer interaction is undergoing intense study through dedicated scientific and industrial research. The latest contributions in the field, including deep learning approaches…

Computation and Language · Computer Science 2024-02-07 Quim Motger , Xavier Franch , Jordi Marco

Recent advances in Large Language Models (LLMs) have propelled conversational AI from traditional dialogue systems into sophisticated agents capable of autonomous actions, contextual awareness, and multi-turn interactions with users. Yet,…

Artificial Intelligence · Computer Science 2025-04-25 Emre Can Acikgoz , Cheng Qian , Hongru Wang , Vardhan Dongre , Xiusi Chen , Heng Ji , Dilek Hakkani-Tür , Gokhan Tur

Conversational AI (CAI) systems offer opportunities to scale service provision to unprecedented levels and governments and corporations are already beginning to deploy them across services. The economic argument is similar across domains:…

Human-Computer Interaction · Computer Science 2025-10-13 Rafael A. Calvo , Dorian Peters

As Generative AI systems increasingly engage in long-term, personal, and relational interactions, human-AI engagements are becoming significantly complex, making them more challenging to understand and govern. These Interactive AI systems…

Computers and Society · Computer Science 2025-08-26 Yulu Pi , Cagatay Turkay , Daniel Bogiatzis-Gibbons

Human-centered AI workflows involve stakeholders with multiple roles interacting with each other and automated agents to accomplish diverse tasks. In this paper, we call for a holistic view when designing support mechanisms, such as…

Databases · Computer Science 2023-01-11 Sajjadur Rahman , Hannah Kim , Dan Zhang , Estevam Hruschka , Eser Kandogan

"Human-aware" has become a popular keyword used to describe a particular class of AI systems that are designed to work and interact with humans. While there exists a surprising level of consistency among the works that use the label…

Robotics · Computer Science 2024-07-16 Silvia Tulli , Stylianos Loukas Vasileiou , Sarath Sreedharan

In the intelligent era, the interaction between humans and intelligent systems fundamentally involves collaboration with autonomous intelligent agents. Human-AI Collaboration (HAC) represents a novel type of human-machine relationship…

Human-Computer Interaction · Computer Science 2025-05-29 Qi Gao , Wei Xu , Hanxi Pan , Mowei Shen , Zaifeng Gao

The concept of a Human-AI team has gained increasing attention in recent years. For effective collaboration between humans and AI teammates, proactivity is crucial for close coordination and effective communication. However, the design of…

Artificial Intelligence · Computer Science 2023-06-21 Matthias Kraus , Ron Riekenbrauck , Wolfgang Minker

Conversational AI systems are becoming famous in day to day lives. In this paper, we are trying to address the following key question: To identify whether design, as well as development efforts for search oriented conversational AI are…

Artificial Intelligence · Computer Science 2017-09-15 Mahipal Jadeja , Neelanshi Varia

Humans are increasingly coming into contact with artificial intelligence and machine learning systems. Human-centered artificial intelligence is a perspective on AI and ML that algorithms must be designed with awareness that they are part…

Artificial Intelligence · Computer Science 2019-02-01 Mark O. Riedl

Task-oriented conversational systems are essential for efficiently addressing diverse user needs, yet their development requires substantial amounts of high-quality conversational data that is challenging and costly to obtain. While large…

Information Retrieval · Computer Science 2025-11-06 Zhefan Wang , Ning Geng , Zhiqiang Guo , Weizhi Ma , Min Zhang

In this chapter, we provide a review of conversational agents (CAs), discussing chatbots, intended for casual conversation with a user, as well as task-oriented agents that generally engage in discussions intended to reach one or several…

Computation and Language · Computer Science 2022-02-08 Mattias Wahde , Marco Virgolin

This survey paper examines the recent advancements in AI agent implementations, with a focus on their ability to achieve complex goals that require enhanced reasoning, planning, and tool execution capabilities. The primary objectives of…

Artificial Intelligence · Computer Science 2024-04-18 Tula Masterman , Sandi Besen , Mason Sawtell , Alex Chao