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Recent advancements in generative AI, such as ChatGPT, have dramatically transformed how people access information. Despite its powerful capabilities, the benefits it provides may not be equally distributed among individuals, a phenomenon…

Computers and Society · Computer Science 2026-02-17 Lijia Ma , Xingchen Xu , Yumei He , Yong Tan

The rise of generative AI (GenAI) chatbots accessible via conversational interfaces is transforming digital interactions and holds economic promise. However, these tools might deepen existing inequalities -- not only through uneven,…

A major challenge of our time is reducing disparities in access to and effective use of digital technologies, with recent discussions highlighting the role of AI in exacerbating the digital divide. We examine user characteristics that…

Computers and Society · Computer Science 2025-08-28 Celina Kacperski , Denis Bonnay , Juhi Kulshrestha , Peter Selb , Andreas Spitz , Roberto Ulloa

The knowledge gap hypothesis suggests that the diffusion of information tends to increase rather than reduce social inequalities. Subsequent research on the digital divide has extended this perspective by focusing on unequal access to and…

Computers and Society · Computer Science 2026-03-26 Raphael Morisco

Artificial intelligence (AI) has the potential to transform healthcare, education, governance and socioeconomic equity, but its benefits remain concentrated in a small number of languages (Bender, 2019; Blasi et al., 2022; Joshi et al.,…

Generative AI offers significant opportunities for language learning. Tools like ChatGPT can provide informal second language practice through chats in written or voice forms, with the learner specifying through prompts conversational…

Computers and Society · Computer Science 2024-06-03 Robert Godwin-Jones

Artificial Intelligence (AI) systems, especially generative AI technologies are becoming more relevant in our society. Tools like ChatGPT are being used by members of the disabled community e.g., Autistic people may use it to help compose…

Human-Computer Interaction · Computer Science 2023-09-27 Deepak Giri , Erin Brady

Generative artificial intelligence has the potential to both exacerbate and ameliorate existing socioeconomic inequalities. In this article, we provide a state-of-the-art interdisciplinary overview of the potential impacts of generative AI…

This paper studies the impact of generative AI on U.S. households' task allocation at home, using detailed Internet browsing data from a large sample of home devices between 2021 and 2024. Leveraging pre-ChatGPT browsing patterns, we…

General Economics · Economics 2026-03-04 Michael Blank , Gregor Schubert , Miao Ben Zhang

Help-seeking is a critical way for students to learn new concepts, acquire new skills, and get unstuck when problem-solving in their computing courses. The recent proliferation of generative AI tools, such as ChatGPT, offers students a new…

Human-Computer Interaction · Computer Science 2024-01-05 Irene Hou , Sophia Metille , Zhuo Li , Owen Man , Cynthia Zastudil , Stephen MacNeil

Generative AI is transforming higher education, yet systematic evidence on student adoption, usage patterns, and perceived learning impacts remains scarce. Using survey data from a selective U.S. college, we document rapid generative-AI…

General Economics · Economics 2026-04-17 Zara Contractor , Germán Reyes

The rapid adoption of generative Artificial Intelligence (AI) tools that can generate realistic images or text, such as DALL-E, MidJourney, or ChatGPT, have put the societal impacts of these technologies at the center of public debate.…

Artificial Intelligence · Computer Science 2023-06-13 Gonzalo Martínez , Lauren Watson , Pedro Reviriego , José Alberto Hernández , Marc Juarez , Rik Sarkar

The rapid adoption of generative AI tools is reshaping how scholars produce and communicate knowledge, raising questions about who benefits and who is left behind. We analyze over 230,000 Scopus-indexed computer science articles between…

Computers and Society · Computer Science 2025-09-11 Farhan Kamrul Khan , Hazem Ibrahim , Nouar Aldahoul , Talal Rahwan , Yasir Zaki

In recent months, the social impact of Artificial Intelligence (AI) has gained considerable public interest, driven by the emergence of Generative AI models, ChatGPT in particular. The rapid development of these models has sparked heated…

Artificial Intelligence · Computer Science 2024-05-10 Maria T. Baldassarre , Danilo Caivano , Berenice Fernandez Nieto , Domenico Gigante , Azzurra Ragone

In the era of exponential technology growth, one unexpected guest has claimed a seat in classrooms worldwide, Artificial Intelligence. Generative AI, such as ChatGPT, promises a revolution in education, yet it arrives with a double-edged…

Computers and Society · Computer Science 2024-05-20 Harris Bin Munawar , Nikolaos Misirlis

This study investigates the impact of Generative AI on software development within the IT sector through a mixed-method approach, utilizing a survey developed based on expert interviews. The preliminary results of an ongoing survey offer…

General Economics · Economics 2025-08-26 Anton Ludwig Bonin , Pawel Robert Smolinski , Jacek Winiarski

The rapid adoption of generative AI-powered search engines like ChatGPT, Perplexity, and Gemini is fundamentally reshaping information retrieval, moving from traditional ranked lists to synthesized, citation-backed answers. This shift…

Information Retrieval · Computer Science 2025-09-15 Mahe Chen , Xiaoxuan Wang , Kaiwen Chen , Nick Koudas

The rapid advancement of Generative AI (Gen AI) technologies, particularly tools like ChatGPT, is significantly impacting the labor market by reshaping job roles and skill requirements. This study examines the demand for ChatGPT-related…

Computers and Society · Computer Science 2024-12-11 Mahdi Ahmadi , Neda Khosh Kheslat , Adebola Akintomide

While Artificial Intelligence (AI) is not a new field, recent developments, especially with the release of generative tools like ChatGPT, have brought it to the forefront of the minds of industry workers and academic folk alike. There is…

Computers and Society · Computer Science 2025-07-22 Prerana Khatiwada , Grace Donaher , Jasymyn Navarro , Lokesh Bhatta

Public product launches in Artificial Intelligence can serve as focusing events for collective attention, surfacing how societies react to technological change. Social media provide a window into the sensemaking around these events,…

Computers and Society · Computer Science 2026-03-31 Adrian Rauchfleisch , Joshua Philip Suarez , Nikka Marie Sales , Andreas Jungherr
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