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Related papers: AdvisorQA: Towards Helpful and Harmless Advice-see…

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As humans delegate more tasks and decisions to artificial intelligence (AI), we risk losing control of our individual and collective futures. Relatively simple algorithmic systems already steer human decision-making, such as social media…

Computers and Society · Computer Science 2025-09-11 Benjamin Sturgeon , Daniel Samuelson , Jacob Haimes , Jacy Reese Anthis

Users typically engage with LLMs interactively, yet most existing benchmarks evaluate them in a static, single-turn format, posing reliability concerns in interactive scenarios. We identify a key obstacle towards reliability: LLMs are…

Computation and Language · Computer Science 2024-11-08 Shuyue Stella Li , Vidhisha Balachandran , Shangbin Feng , Jonathan S. Ilgen , Emma Pierson , Pang Wei Koh , Yulia Tsvetkov

Question answering systems are typically evaluated on factual correctness, yet many real-world applications-such as education and career guidance-require mentorship: responses that provide reflection and guidance. Existing QA benchmarks…

Computation and Language · Computer Science 2026-01-27 Parth Bhalerao , Diola Dsouza , Ruiwen Guan , Oana Ignat

Medical question-answering (QA) is a critical task for evaluating how effectively large language models (LLMs) encode clinical knowledge and assessing their potential applications in medicine. Despite showing promise on multiple-choice…

Computation and Language · Computer Science 2025-03-06 Guangfu Guo , Kai Zhang , Bryan Hoo , Yujun Cai , Xiaoqian Lu , Nanyun Peng , Yiwei Wang

With the rapid growth in sensor data, effectively interpreting and interfacing with these data in a human-understandable way has become crucial. While existing research primarily focuses on learning classification models, fewer studies have…

Computation and Language · Computer Science 2025-03-04 Benjamin Reichman , Xiaofan Yu , Lanxiang Hu , Jack Truxal , Atishay Jain , Rushil Chandrupatla , Tajana Šimunić Rosing , Larry Heck

The rapid progress of Multimodal Large Language Models (MLLMs) marks a significant step toward artificial general intelligence, offering great potential for augmenting human capabilities. However, their ability to provide effective…

Artificial Intelligence · Computer Science 2026-03-03 Hengjian Gao , Kaiwei Zhang , Shibo Wang , Mingjie Chen , Qihang Cao , Xianfeng Wang , Yucheng Zhu , Xiongkuo Min , Wei Sun , Dandan Zhu , Guangtao Zhai

Dashboards are powerful visualization tools for data-driven decision-making, integrating multiple interactive views that allow users to explore, filter, and navigate data. Unlike static charts, dashboards support rich interactivity, which…

Humans use language to accomplish a wide variety of tasks - asking for and giving advice being one of them. In online advice forums, advice is mixed in with non-advice, like emotional support, and is sometimes stated explicitly, sometimes…

Computation and Language · Computer Science 2026-04-17 Venkata Subrahmanyan Govindarajan , Benjamin T Chen , Rebecca Warholic , Katrin Erk , Junyi Jessy Li

For Large Language Models (LLMs), a disconnect persists between benchmark performance and real-world utility. Current evaluation frameworks remain fragmented, prioritizing technical metrics while neglecting holistic assessment for…

Artificial Intelligence · Computer Science 2025-11-19 Jun Wang , Ninglun Gu , Kailai Zhang , Zijiao Zhang , Yelun Bao , Jin Yang , Xu Yin , Liwei Liu , Yihuan Liu , Pengyong Li , Gary G. Yen , Junchi Yan

Large language models (LLMs) excel at generating empathic responses in text-based conversations. But, how reliably do they judge the nuances of empathic communication? We investigate this question by comparing how experts, crowdworkers, and…

Computation and Language · Computer Science 2025-10-06 Aakriti Kumar , Nalin Poungpeth , Diyi Yang , Erina Farrell , Bruce Lambert , Matthew Groh

Large Language Models (LLMs) have demonstrated remarkable performance across various disciplines and tasks. However, benchmarking their capabilities with multilingual spoken queries remains largely unexplored. In this study, we introduce…

Computation and Language · Computer Science 2025-05-27 Firoj Alam , Md Arid Hasan , Shammur Absar Chowdhury

Recommender systems (RecSys) are widely used across various modern digital platforms and have garnered significant attention. Traditional recommender systems usually focus only on fixed and simple recommendation scenarios, making it…

Information Retrieval · Computer Science 2026-02-03 Jiani Huang , Shijie Wang , Liang-bo Ning , Wenqi Fan , Shuaiqiang Wang , Dawei Yin , Qing Li

Large Language Models (LLMs) have the potential of facilitating the development of Artificial Intelligence technology to assist medical experts for interactive decision support, which has been demonstrated by their competitive performances…

Computation and Language · Computer Science 2024-11-12 Iñigo Alonso , Maite Oronoz , Rodrigo Agerri

Large language models (LLMs) demonstrate remarkable performance across various tasks, prompting researchers to develop diverse evaluation benchmarks. However, most benchmarks typically measure the ability of LLMs to respond to individual…

Computation and Language · Computer Science 2026-01-30 Yutao Hou , Yajing Luo , Zhiwen Ruan , Hongru Wang , Weifeng Ge , Yun Chen , Guanhua Chen

Product review websites provide an incredible lens into the wide variety of opinions and experiences of different people, and play a critical role in helping users discover products that match their personal needs and preferences. To help…

Information Retrieval · Computer Science 2016-10-27 Mengting Wan , Julian McAuley

The emergence of generative AI chatbots such as ChatGPT has prompted growing public and academic interest in their role as informal mental health support tools. While early rule-based systems have been around for several years, large…

Computation and Language · Computer Science 2025-04-18 Anna-Carolina Haensch

Question Answering (QA) on narrative text poses a unique challenge to current systems, requiring a deep understanding of long, complex documents. However, the reliability of NarrativeQA, the most widely used benchmark in this domain, is…

Computation and Language · Computer Science 2025-10-16 Tommaso Bonomo , Luca Gioffré , Roberto Navigli

Attributed Question Answering (AQA) has attracted wide attention, but there are still several limitations in evaluating the attributions, including lacking fine-grained attribution categories, relying on manual annotations, and failing to…

Computation and Language · Computer Science 2025-07-02 Nan Hu , Jiaoyan Chen , Yike Wu , Guilin Qi , Hongru Wang , Sheng Bi , Yongrui Chen , Tongtong Wu , Jeff Z. Pan

We propose TuringAdvice, a new challenge task and dataset for language understanding models. Given a written situation that a real person is currently facing, a model must generate helpful advice in natural language. Our evaluation…

Computation and Language · Computer Science 2021-04-14 Rowan Zellers , Ari Holtzman , Elizabeth Clark , Lianhui Qin , Ali Farhadi , Yejin Choi

The growing demand for accessible mental health support, compounded by workforce shortages and logistical barriers, has led to increased interest in utilizing Large Language Models (LLMs) for scalable and real-time assistance. However,…

Human-Computer Interaction · Computer Science 2025-05-27 Ugur Kursuncu , Trilok Padhi , Gaurav Sinha , Abdulkadir Erol , Jaya Krishna Mandivarapu , Christopher R. Larrison