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Conversational recommendation systems (CRS) leverage contextual information from conversations to generate recommendations but often struggle due to a lack of collaborative filtering (CF) signals, which capture user-item interaction…

Information Retrieval · Computer Science 2025-02-12 Ahmad Bin Rabiah , Nafis Sadeq , Julian McAuley

Conversational Recommender Systems (CRS) provide personalized services through multi-turn interactions, yet most existing methods overlook users' heterogeneous decision-making styles and knowledge levels, which constrains both accuracy and…

Information Retrieval · Computer Science 2025-09-10 Yaying Luo , Hui Fang , Zhu Sun

Large Language Models (LLMs) are increasingly positioned as decision engines for hiring, healthcare, and economic judgment, yet real-world human judgment reflects a balance between rational deliberation and emotion-driven bias. If LLMs are…

Alignment with human preferences is an important evaluation aspect of LLMs, requiring them to be helpful, honest, safe, and to precisely follow human instructions. Evaluating large language models' (LLMs) alignment typically involves…

Computation and Language · Computer Science 2025-11-26 Yixin Liu , Pengfei Liu , Arman Cohan

Large Language Models (LLMs) have recently demonstrated impressive capabilities across various real-world applications. However, due to the current text-in-text-out paradigm, it remains challenging for LLMs to handle dynamic and complex…

Artificial Intelligence · Computer Science 2024-10-25 Timothy Wei , Annabelle Miin , Anastasia Miin

Recent research efforts have investigated how to integrate Large Language Models (LLMs) into recommendation, capitalizing on their semantic comprehension and open-world knowledge for user behavior understanding. These approaches…

Information Retrieval · Computer Science 2025-04-15 Haokai Ma , Yunshan Ma , Ruobing Xie , Lei Meng , Jialie Shen , Xingwu Sun , Zhanhui Kang , Tat-Seng Chua

Recent advancements in explainable recommendation have greatly bolstered user experience by elucidating the decision-making rationale. However, the existing methods actually fail to provide effective feedback signals for potentially better…

Information Retrieval · Computer Science 2025-08-08 Jiakai Tang , Jingsen Zhang , Zihang Tian , Xueyang Feng , Lei Wang , Xu Chen

Recommender systems (RS) have become essential tools for helping users efficiently navigate the overwhelming amount of information on e-commerce and social platforms. However, traditional RS relying on Collaborative Filtering (CF) struggles…

Information Retrieval · Computer Science 2025-02-27 Mingdai Yang , Zhiwei Liu , Liangwei Yang , Xiaolong Liu , Chen Wang , Hao Peng , Philip S. Yu

We explore how large language models (LLMs) can enhance the proposal selection process at large user facilities, offering a scalable, consistent, and cost-effective alternative to traditional human review. Proposal selection depends on…

Artificial Intelligence · Computer Science 2025-12-12 Lijie Ding , Janell Thomson , Jon Taylor , Changwoo Do

Evaluating recommender systems remains a long-standing challenge, as offline methods based on historical user interactions and train-test splits often yield unstable and inconsistent results due to exposure bias, popularity bias, sampled…

Recommender systems are essential components of many online platforms, yet traditional approaches still struggle with understanding complex user preferences and providing explainable recommendations. The emergence of Large Language Model…

Information Retrieval · Computer Science 2025-03-05 Qiyao Peng , Hongtao Liu , Hua Huang , Qing Yang , Minglai Shao

Large Language Models (LLMs) have demonstrated remarkable capabilities, yet their transition to real-world applications reveals a critical limitation: the inability to adapt to individual preferences while maintaining alignment with…

Computation and Language · Computer Science 2025-05-06 Jian Guan , Junfei Wu , Jia-Nan Li , Chuanqi Cheng , Wei Wu

As AI systems advance in capabilities, measuring their safety and alignment to human values is becoming paramount. A fast-growing field of AI research is devoted to developing such assessments. However, most current advances therein may be…

Computers and Society · Computer Science 2026-03-17 Max Hellrigel-Holderbaum , Edward James Young

Instruction-tuning is a widely adopted finetuning method that enables large language models (LLMs) to generate output that more closely resembles human responses. However, no studies have shown that instruction-tuning actually teaches LLMs…

Computation and Language · Computer Science 2024-08-12 Khai Loong Aw , Syrielle Montariol , Badr AlKhamissi , Martin Schrimpf , Antoine Bosselut

Large language models (LLMs) are increasingly used to model human social behavior, with recent research exploring their ability to simulate social dynamics. Here, we test whether LLMs mirror human behavior in social dilemmas, where…

Social and Information Networks · Computer Science 2024-11-18 Jin Han , Balaraju Battu , Ivan Romić , Talal Rahwan , Petter Holme

The conformity effect describes the tendency of individuals to align their responses with the majority. Studying this bias in large language models (LLMs) is crucial, as LLMs are increasingly used in various information-seeking and…

Computation and Language · Computer Science 2025-05-27 Xiaochen Zhu , Caiqi Zhang , Tom Stafford , Nigel Collier , Andreas Vlachos

Current large language models (LLMs) generally show a significant performance gap in alignment between English and other languages. To bridge this gap, existing research typically leverages the model's responses in English as a reference to…

Computation and Language · Computer Science 2025-09-16 Xue Zhang , Yunlong Liang , Fandong Meng , Songming Zhang , Yufeng Chen , Jinan Xu , Jie Zhou

Large language models (LLMs) often produce confident but incorrect answers in settings where abstention would be safer. Standard evaluation protocols, however, require a response and do not account for how confidence should guide decisions…

Computation and Language · Computer Science 2026-04-06 Sean Wu , Fredrik K. Gustafsson , Edward Phillips , Boyan Gao , Anshul Thakur , David A. Clifton

We introduce a dynamic benchmarking system for conversational agents that evaluates their performance through a single, simulated, and lengthy user$\leftrightarrow$agent interaction. The interaction is a conversation between the user and…

Computation and Language · Computer Science 2024-10-14 David Castillo-Bolado , Joseph Davidson , Finlay Gray , Marek Rosa

Conversational recommender systems (CRSs) provide users with an interactive means to express preferences and receive real-time personalized recommendations. The success of these systems is heavily influenced by the preference elicitation…

Human-Computer Interaction · Computer Science 2025-04-22 Ivica Kostric , Krisztian Balog , Ujwal Gadiraju