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Conversational Recommender Systems (CRSs) engage users in multi-turn interactions to deliver personalized recommendations. The emergence of large language models (LLMs) further enhances these systems by enabling more natural and dynamic…

Computation and Language · Computer Science 2025-04-18 Xiaoyan Zhao , Yang Deng , Wenjie Wang , Hongzhan lin , Hong Cheng , Rui Zhang , See-Kiong Ng , Tat-Seng Chua

Inspired by the exceptional general intelligence of Large Language Models (LLMs), researchers have begun to explore their application in pioneering the next generation of recommender systems - systems that are conversational, explainable,…

Information Retrieval · Computer Science 2024-08-06 Wensheng Lu , Jianxun Lian , Wei Zhang , Guanghua Li , Mingyang Zhou , Hao Liao , Xing Xie

Conversational recommender systems (CRSs) aim to recommend high-quality items to users through a dialogue interface. It usually contains multiple sub-tasks, such as user preference elicitation, recommendation, explanation, and item…

Information Retrieval · Computer Science 2023-08-14 Yue Feng , Shuchang Liu , Zhenghai Xue , Qingpeng Cai , Lantao Hu , Peng Jiang , Kun Gai , Fei Sun

A Conversational Recommender System (CRS) offers increased transparency and control to users by enabling them to engage with the system through a real-time multi-turn dialogue. Recently, Large Language Models (LLMs) have exhibited an…

Recent advances in Large Language Models (LLMs) highlight the need to align their behaviors with human values. A critical, yet understudied, issue is the potential divergence between an LLM's stated preferences (its reported alignment with…

Artificial Intelligence · Computer Science 2025-06-03 Zhuojun Gu , Quan Wang , Shuchu Han

Due to strong capabilities in conducting fluent, multi-turn conversations with users, Large Language Models (LLMs) have the potential to further improve the performance of Conversational Recommender System (CRS). Unlike the aimless…

Information Retrieval · Computer Science 2024-02-05 Jiabao Fang , Shen Gao , Pengjie Ren , Xiuying Chen , Suzan Verberne , Zhaochun Ren

Conversational Recommender System (CRS) interacts with users through natural language to understand their preferences and provide personalized recommendations in real-time. CRS has demonstrated significant potential, prompting researchers…

Artificial Intelligence · Computer Science 2024-03-26 Lixi Zhu , Xiaowen Huang , Jitao Sang

Language models (LMs) are increasingly used to simulate human-like responses in scenarios where accurately mimicking a population's behavior can guide decision-making, such as in developing educational materials and designing public…

Computation and Language · Computer Science 2024-07-23 Joy He-Yueya , Wanjing Anya Ma , Kanishk Gandhi , Benjamin W. Domingue , Emma Brunskill , Noah D. Goodman

Conversational Recommender Systems (CRSs) are receiving growing research attention across domains, yet their user experience (UX) evaluation remains limited. Existing reviews largely overlook empirical UX studies, particularly in adaptive…

Information Retrieval · Computer Science 2025-08-07 Raj Mahmud , Yufeng Wu , Abdullah Bin Sawad , Shlomo Berkovsky , Mukesh Prasad , A. Baki Kocaballi

This paper explores the use of Large Language Models (LLMs) for sequential recommendation, which predicts users' future interactions based on their past behavior. We introduce a new concept, "Integrating Recommendation Systems as a New…

Information Retrieval · Computer Science 2024-12-24 Kai Zheng , Qingfeng Sun , Can Xu , Peng Yu , Qingwei Guo

While recent advancements in aligning Large Language Models (LLMs) with recommendation tasks have shown great potential and promising performance overall, these aligned recommendation LLMs still face challenges in complex scenarios. This is…

Information Retrieval · Computer Science 2025-02-18 Yi Fang , Wenjie Wang , Yang Zhang , Fengbin Zhu , Qifan Wang , Fuli Feng , Xiangnan He

A long-standing challenge in developing accurate recommendation models is simulating user behavior, mainly due to the complex and stochastic nature of user interactions. Towards this, one promising line of work has been the use of Large…

Information Retrieval · Computer Science 2025-09-15 Himanshu Thakur , Eshani Agrawal , Smruthi Mukund

Large language models (LLMs) are increasingly used in social science simulations. While their performance on reasoning and optimization tasks has been extensively evaluated, less attention has been paid to their ability to simulate human…

Computational Engineering, Finance, and Science · Computer Science 2025-08-25 Yuanjun Feng , Vivek Choudhary , Yash Raj Shrestha

Recommender systems are widely used in online services, with embedding-based models being particularly popular due to their expressiveness in representing complex signals. However, these models often function as a black box, making them…

Information Retrieval · Computer Science 2024-06-25 Yuxuan Lei , Jianxun Lian , Jing Yao , Xu Huang , Defu Lian , Xing Xie

Evaluating recommender systems remains challenging due to the gap between offline metrics and real user behavior, as well as the scarcity of interaction data. Recent work explores large language model (LLM) agents as synthetic users, yet…

Information Retrieval · Computer Science 2026-01-06 Nicolas Bougie , Gian Maria Marconi , Tony Yip , Narimasa Watanabe

The recent success of large language models (LLMs) has shown great potential to develop more powerful conversational recommender systems (CRSs), which rely on natural language conversations to satisfy user needs. In this paper, we embark on…

Computation and Language · Computer Science 2024-06-21 Xiaolei Wang , Xinyu Tang , Wayne Xin Zhao , Jingyuan Wang , Ji-Rong Wen

The advancement of large language models (LLMs) now allows users to actively interact with conversational recommendation systems (CRS) and build their own personalized recommendation services tailored to their unique needs and goals. This…

Human-Computer Interaction · Computer Science 2025-02-25 Sojeong Yun , Youn-kyung Lim

Conversational Recommender System (CRS) leverages real-time feedback from users to dynamically model their preferences, thereby enhancing the system's ability to provide personalized recommendations and improving the overall user…

Human-Computer Interaction · Computer Science 2024-05-15 Lixi Zhu , Xiaowen Huang , Jitao Sang

Large language models (LLMs) have recently been used as backbones for recommender systems. However, their performance often lags behind conventional methods in standard tasks like retrieval. We attribute this to a mismatch between LLMs'…

Information Retrieval · Computer Science 2024-04-02 Yuwei Cao , Nikhil Mehta , Xinyang Yi , Raghunandan Keshavan , Lukasz Heldt , Lichan Hong , Ed H. Chi , Maheswaran Sathiamoorthy

Explainable recommender systems are designed to elucidate the explanation behind each recommendation, enabling users to comprehend the underlying logic. Previous works perform rating prediction and explanation generation in a multi-task…

Information Retrieval · Computer Science 2025-04-09 Shijie Liu , Ruixing Ding , Weihai Lu , Jun Wang , Mo Yu , Xiaoming Shi , Wei Zhang
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