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We use machine learning techniques to investigate whether it is possible to replicate the behavior of bank managers who assess the risk of commercial loans made by a large commercial US bank. Even though a typical bank already relies on an…

Econometrics · Economics 2022-02-10 Matthew Harding , Gabriel F. R. Vasconcelos

Algorithmic decision support (ADS), using Machine-Learning-based AI, is becoming a major part of many processes. Organizations introduce ADS to improve decision-making and use available data, thereby possibly limiting deviations from the…

Human-Computer Interaction · Computer Science 2024-09-12 Joachim Meyer

Evaluating human-AI decision-making systems is an emerging challenge as new ways of combining multiple AI models towards a specific goal are proposed every day. As humans interact with AI in decision-making systems, multiple factors may be…

This paper examines two different yet related questions related to explainable AI (XAI) practices. Machine learning (ML) is increasingly important in financial services, such as pre-approval, credit underwriting, investments, and various…

Machine Learning · Computer Science 2022-09-21 Swati Tyagi

Does AI conform to humans, or will we conform to AI? An ethical evaluation of AI-intensive companies will allow investors to knowledgeably participate in the decision. The evaluation is built from nine performance indicators that can be…

Computers and Society · Computer Science 2025-07-11 James Brusseau

This study explores the integration of contextual explanations into AI-powered loan decision systems to enhance trust and usability. While traditional AI systems rely heavily on algorithmic transparency and technical accuracy, they often…

Human-Computer Interaction · Computer Science 2025-10-07 Allen Daniel Sunny

Recommender systems (RS) play a core role in various domains, including business analytics, helping users and companies make appropriate decisions. To optimize service quality, related technologies focus on constructing user profiles by…

Information Retrieval · Computer Science 2026-03-17 Hui Zhang , Jiayu Liu

Personalized services bridge the gap between a financial institution and its customers and are built on trust. The more we trust the product, the keener we are to disclose our personal information in order to receive a highly personalized…

Computational Engineering, Finance, and Science · Computer Science 2024-01-30 Vijaya Kanaparthi

Business processes underpin a large number of enterprise operations including processing loan applications, managing invoices, and insurance claims. There is a large opportunity for infusing AI to reduce cost or provide better customer…

Artificial Intelligence · Computer Science 2020-01-22 Steve T. K. Jan , Vatche Ishakian , Vinod Muthusamy

Performance attribution analysis, defined as the process of explaining the drivers of the excess performance of an investment portfolio against a benchmark, stands as a significant feature of portfolio management and plays a crucial role in…

Computational Finance · Quantitative Finance 2024-03-25 Bruno de Melo , Jamiel Sheikh

Algorithmic processes are increasingly employed to perform managerial decision making, especially after the tremendous success in Artificial Intelligence (AI). This paradigm shift is occurring because these sophisticated AI techniques are…

Computers and Society · Computer Science 2021-09-30 Jianlong Zhou , Sunny Verma , Mudit Mittal , Fang Chen

This research paper focuses on the integration of Artificial Intelligence (AI) into the currency trading landscape, positing the development of personalized AI models, essentially functioning as intelligent personal assistants tailored to…

Machine Learning · Computer Science 2023-12-04 Jai Pal

Recommender systems are one of the most successful applications of data mining and machine learning technology in practice. Academic research in the field is historically often based on the matrix completion problem formulation, where for…

Information Retrieval · Computer Science 2018-02-26 Massimo Quadrana , Paolo Cremonesi , Dietmar Jannach

In this review, we provide practical guidance on some of the main machine learning tools used in portfolio weight formation. This is not an exhaustive list, but a fraction of the ones used and have some statistical analysis behind it. All…

Portfolio Management · Quantitative Finance 2025-10-01 Mehmet Caner Qingliang Fan

The successes of Artificial Intelligence in recent years in areas such as image analysis, natural language understanding and strategy games have sparked interest from the world of finance. Specifically, there are high expectations, and…

Artificial Intelligence · Computer Science 2021-08-30 Remo Pareschi , Federico Zappone

Recommender systems are the algorithms which select, filter, and personalize content across many of the worlds largest platforms and apps. As such, their positive and negative effects on individuals and on societies have been extensively…

AI systems increasingly support human decision-making. In many cases, despite the algorithm's superior performance, the final decision remains in human hands. For example, an AI may assist doctors in determining which diagnostic tests to…

Artificial Intelligence · Computer Science 2026-02-20 Gali Noti , Kate Donahue , Jon Kleinberg , Sigal Oren

Despite the growing interest in human-AI decision making, experimental studies with domain experts remain rare, largely due to the complexity of working with domain experts and the challenges in setting up realistic experiments. In this…

Trust is long recognized to be an important factor in Recommender Systems (RS). However, there are different perspectives on trust and different ways to evaluate it. Moreover, a link between trust and transparency is often assumed but not…

Information Retrieval · Computer Science 2023-04-18 Clara Siepmann , Mohamed Amine Chatti

Recommender systems, while a powerful decision making tool, are often operationalized as black box models, such that their AI algorithms are not accessible or interpretable by human operators. This in turn can cause confusion and…

Human-Computer Interaction · Computer Science 2024-09-18 Divya Srivastava , Karen M. Feigh