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Related papers: Towards Enhancing Health Coaching Dialogue in Low-…

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Health coaching helps patients achieve personalized and lifestyle-related goals, effectively managing chronic conditions and alleviating mental health issues. It is particularly beneficial, however cost-prohibitive, for low-socioeconomic…

Computation and Language · Computer Science 2024-04-17 Yue Zhou , Barbara Di Eugenio , Brian Ziebart , Lisa Sharp , Bing Liu , Nikolaos Agadakos

Traditional applications of natural language processing (NLP) in healthcare have predominantly focused on patient-centered services, enhancing patient interactions and care delivery, such as through medical dialogue systems. However, the…

Computation and Language · Computer Science 2024-06-11 Hengguan Huang , Songtao Wang , Hongfu Liu , Hao Wang , Ye Wang

With the advancement of large language models, many dialogue systems are now capable of providing reasonable and informative responses to patients' medical conditions. However, when patients consult their doctor, they may experience…

Computation and Language · Computer Science 2025-06-17 Shang-Chi Tsai , Yun-Nung Chen

Poor lifestyle represents a health risk factor and is the leading cause of morbidity and chronic conditions. The impact of poor lifestyle can be significantly altered by individual behavior change. Although the current shift in healthcare…

Artificial Intelligence · Computer Science 2019-04-29 Ahmed Fadhil , Gianluca Schiavo , Yunlong Wang

With increasing physicians' workload and patients' needs for care, there is a need for technology that facilitates physicians work and performs continues follow-up with patients. Existing approaches focus merely on improving patient's…

Artificial Intelligence · Computer Science 2019-04-26 Ahmed Fadhil

Dialogue systems are increasingly integrated into mental health support to help clients facilitate exploration, gain insight, take action, and ultimately heal themselves. A practical and user-friendly dialogue system should be…

Computation and Language · Computer Science 2024-03-21 Huachuan Qiu , Anqi Li , Lizhi Ma , Zhenzhong Lan

Mental health issues are worsening in today's competitive society, such as depression and anxiety. Traditional healings like counseling and chatbots fail to engage effectively, they often provide generic responses lacking emotional depth.…

Computation and Language · Computer Science 2025-09-12 Yujia Chen , Changsong Li , Yiming Wang , Tianjie Ju , Qingqing Xiao , Nan Zhang , Zifan Kong , Peng Wang , Binyu Yan

Efficient patient-doctor interaction is among the key factors for a successful disease diagnosis. During the conversation, the doctor could query complementary diagnostic information, such as the patient's symptoms, previous surgery, and…

Computation and Language · Computer Science 2024-10-08 Xueshen Li , Xinlong Hou , Nirupama Ravi , Ziyi Huang , Yu Gan

Current medical AI systems often fail to replicate real-world clinical reasoning, as they are predominantly trained and evaluated on static text and question-answer tasks. These tuning methods and benchmarks overlook critical aspects like…

Computation and Language · Computer Science 2026-02-24 Zijie Liu , Xinyu Zhao , Jie Peng , Zhuangdi Zhu , Qingyu Chen , Kaidi Xu , Xia Hu , Tianlong Chen

Young people's mental well-being is a global concern, with peer support playing a key role in daily emotional regulation. Conversational agents are increasingly viewed as promising tools for delivering accessible, personalised peer support,…

Human-Computer Interaction · Computer Science 2025-12-01 Ruoyu Wen , Xiaoli Wu , Kunal Gupta , Simon Hoermann , Mark Billinghurst , Alaeddin Nassani , Dwain Allan , Thammathip Piumsomboon

Research shows that dialogue, the interactive process through which participants articulate their thinking, plays a central role in constructing shared understanding, coordinating action, and shaping learning outcomes in teams. Analysing…

Learning therapeutic counseling involves significant role-play experience with mock patients, with current manual training methods providing only intermittent granular feedback. We seek to accelerate and optimize counselor training by…

Human-Computer Interaction · Computer Science 2025-02-27 Ian Steenstra , Farnaz Nouraei , Timothy W. Bickmore

Motivational-interviewing-based health coaching is an effective approach for improving mental health and promoting healthy behavior change. However, the scarcity of trained human coaches and the high cost of coaching services make such…

Machine Learning · Computer Science 2026-05-11 Da Long , Lingyi Fu , Diya Michelle Rao , Jasmine Ruales Carrera , Yang Bai , Shandian Zhe

It may be difficult for some individuals to open up and share their thoughts and feelings in front of a mental health expert. For those who are more at ease with a virtual agent, conversational agents can serve as an intermediate step in…

Computation and Language · Computer Science 2021-11-17 Harsh Sakhrani , Saloni Parekh , Shubham Mahajan

Emotional Support Conversation (ESC) aims to provide empathetic and effective emotional assistance through dialogue, addressing the growing demand for mental health support. This paper presents our solution for the NLPCC 2025 Task 8 ESC…

Artificial Intelligence · Computer Science 2025-12-12 Shiquan Wang , Ruiyu Fang , Zhongjiang He , Shuangyong Song , Yongxiang Li

Virtual coaching has rapidly evolved into a foundational component of modern clinical practice. At a time when healthcare professionals are in short supply and the demand for low-cost treatments is ever-increasing, virtual health coaches…

Artificial Intelligence · Computer Science 2021-01-06 Sonia Baee , Mark Rucker , Anna Baglione , Mawulolo K. Ameko , Laura Barnes

We introduce a general-purpose, human-in-the-loop dual dialogue system to support mental health care professionals. The system, co-designed with care providers, is conceptualized to assist them in interacting with care seekers rather than…

Conversational agents have become an integral part of the general population for simple task enabling situations. However, these systems are yet to have any social impact on the diverse and minority population, for example, helping people…

Computation and Language · Computer Science 2021-12-07 Shachi H Kumar , Hsuan Su , Ramesh Manuvinakurike , Saurav Sahay , Lama Nachman

Social robots and conversational agents are being explored as supports for wellbeing, goal-setting, and everyday self-regulation. While prior work highlights their potential to motivate and guide users, much of the evidence relies on…

Human-Computer Interaction · Computer Science 2026-02-05 Keya Shah , Himanshi Lalwani , Zein Mukhanov , Hanan Salam

Negotiation is one of the crucial abilities in human communication, and there has been a resurgent research interest in negotiation dialogue systems recently, which goal is to empower intelligent agents with such ability that can…

Computation and Language · Computer Science 2022-12-20 Haolan Zhan , Yufei Wang , Tao Feng , Yuncheng Hua , Suraj Sharma , Zhuang Li , Lizhen Qu , Gholamreza Haffari
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