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Developing high-performing dialogue systems benefits from the automatic identification of undesirable behaviors in system responses. However, detecting such behaviors remains challenging, as it draws on a breadth of general knowledge and…

Computation and Language · Computer Science 2023-09-14 Sarah E. Finch , Ellie S. Paek , Jinho D. Choi

The goal of dialogue topic shift detection is to identify whether the current topic in a conversation has changed or needs to change. Previous work focused on detecting topic shifts using pre-trained models to encode the utterance, failing…

Computation and Language · Computer Science 2023-05-24 Jiangyi Lin , Yaxin Fan , Xiaomin Chu , Peifeng Li , Qiaoming Zhu

Dialogue related Machine Reading Comprehension requires language models to effectively decouple and model multi-turn dialogue passages. As a dialogue development goes after the intentions of participants, its topic may not keep constant…

Computation and Language · Computer Science 2023-09-19 Xinbei Ma , Yi Xu , Hai Zhao , Zhuosheng Zhang

Large Language Models demonstrate outstanding performance in many language tasks but still face fundamental challenges in managing the non-linear flow of human conversation. The prevalent approach of treating dialogue history as a flat,…

Computation and Language · Computer Science 2026-04-20 Junan Hu , Shudan Guo , Wenqi Liu , Jianhua Yin , Yinwei Wei

While multimodal conversation agents are gaining importance in several domains such as retail, travel etc., deep learning research in this area has been limited primarily due to the lack of availability of large-scale, open chatlogs. To…

Computation and Language · Computer Science 2018-02-01 Amrita Saha , Mitesh Khapra , Karthik Sankaranarayanan

Despite the multi-turn open-domain dialogue systems have attracted more and more attention and made great progress, the existing dialogue systems are still very boring. Nearly all the existing dialogue models only provide a response when…

Computation and Language · Computer Science 2019-12-23 Tian Lan , Xianling Mao , Heyan Huang , Wei Wei

Large language models (LLMs) achieve impressive performance when a task is fully specified in a single turn, yet the same models lose up to 39% of that performance when the identical task is revealed incrementally across multiple turns, a…

Computation and Language · Computer Science 2026-05-27 Ramakrishna Vamsi Setti , Jagadeesh Rachapudi , Sachin Chaudhary , Praful Hambarde , Amit Shukla

Turn-taking, aiming to decide when the next speaker can start talking, is an essential component in building human-robot spoken dialogue systems. Previous studies indicate that multimodal cues can facilitate this challenging task. However,…

Audio and Speech Processing · Electrical Eng. & Systems 2022-04-22 Jiudong Yang , Peiying Wang , Yi Zhu , Mingchao Feng , Meng Chen , Xiaodong He

Detecting critical moments, such as emotional outbursts or changes in decisions during conversations, is crucial for understanding shifts in human behavior and their consequences. Our work introduces a novel problem setting focusing on…

Computation and Language · Computer Science 2024-09-24 Gia-Bao Dinh Ho , Chang Wei Tan , Zahra Zamanzadeh Darban , Mahsa Salehi , Gholamreza Haffari , Wray Buntine

Dementia, a progressive neurodegenerative disorder, affects memory, reasoning, and daily functioning, creating challenges for individuals and healthcare systems. Early detection is crucial for timely interventions that may slow disease…

Neurons and Cognition · Quantitative Biology 2025-03-04 Sahar Sinene Mehdoui , Abdelhamid Bouzid , Daniel Sierra-Sosa , Adel Elmaghraby

Dialogue act recognition is an important part of natural language understanding. We investigate the way dialogue act corpora are annotated and the learning approaches used so far. We find that the dialogue act is context-sensitive within…

Computation and Language · Computer Science 2018-05-17 Chandrakant Bothe , Cornelius Weber , Sven Magg , Stefan Wermter

The proliferation of Large Language Models like ChatGPT has significantly advanced language understanding and generation, impacting a broad spectrum of applications. However, these models predominantly excel in text-based tasks, overlooking…

Computation and Language · Computer Science 2023-11-23 Xiao Liu , Jianfeng Lin , Jiawei Zhang

Improving user experience of a dialogue system often requires intensive developer effort to read conversation logs, run statistical analyses, and intuit the relative importance of system shortcomings. This paper presents a novel approach to…

Computation and Language · Computer Science 2021-11-02 James D. Finch , Sarah E. Finch , Jinho D. Choi

In this work, we propose contextual language models that incorporate dialog level discourse information into language modeling. Previous works on contextual language model treat preceding utterances as a sequence of inputs, without…

Computation and Language · Computer Science 2017-01-17 Bing Liu , Ian Lane

Conversational understanding is an integral part of modern intelligent devices. In a large fraction of the global traffic from customers using smart digital assistants, frictions in dialogues may be attributed to incorrect understanding of…

Machine Learning · Computer Science 2022-10-25 Niranjan Uma Naresh , Ziyan Jiang , Ankit , Sungjin Lee , Jie Hao , Xing Fan , Chenlei Guo

Retrieval-based conversational systems learn to rank response candidates for a given dialogue context by computing the similarity between their vector representations. However, training on a single textual form of the multi-turn context…

Computation and Language · Computer Science 2022-04-19 Lahari Poddar , Peiyao Wang , Julia Reinspach

Dialogue act recognition is a fundamental task for an intelligent dialogue system. Previous work models the whole dialog to predict dialog acts, which may bring the noise from unrelated sentences. In this work, we design a hierarchical…

Computation and Language · Computer Science 2020-03-16 Zhigang Dai , Jinhua Fu , Qile Zhu , Hengbin Cui , Xiaolong li , Yuan Qi

Automatic translation of dialogue texts is a much needed demand in many real life scenarios. However, the currently existing neural machine translation delivers unsatisfying results. In this paper, we conduct a deep analysis of a dialogue…

Computation and Language · Computer Science 2021-04-22 Tao Wang , Chengqi Zhao , Mingxuan Wang , Lei Li , Deyi Xiong

Dialogue segmentation is a crucial task for dialogue systems allowing a better understanding of conversational texts. Despite recent progress in unsupervised dialogue segmentation methods, their performances are limited by the lack of…

Computation and Language · Computer Science 2023-10-17 Junfeng Jiang , Chengzhang Dong , Sadao Kurohashi , Akiko Aizawa

Although pre-trained sequence-to-sequence models have achieved great success in dialogue response generation, chatbots still suffer from generating inconsistent responses in real-world practice, especially in multi-turn settings. We argue…

Computation and Language · Computer Science 2022-03-08 Leyang Cui , Fandong Meng , Yijin Liu , Jie Zhou , Yue Zhang