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Customers represent their satisfactions of consuming products by sharing their experiences through the utilization of online reviews. Several machine learning-based approaches can automatically detect deceptive and fake reviews. Recently,…

Machine Learning · Computer Science 2020-06-16 Luis Gutierrez-Espinoza , Faranak Abri , Akbar Siami Namin , Keith S. Jones , David R. W. Sears

Online reviews have a significant influence on customers' purchasing decisions for any products or services. However, fake reviews can mislead both consumers and companies. Several models have been developed to detect fake reviews using…

Computation and Language · Computer Science 2021-12-30 Rami Mohawesh , Shuxiang Xu , Matthew Springer , Muna Al-Hawawreh , Sumbal Maqsood

Products reviews are one of the major resources to determine the public sentiment. The existing literature on reviews sentiment analysis mainly utilizes supervised paradigm, which needs labeled data to be trained on and suffers from…

Computation and Language · Computer Science 2017-05-30 Murtadha Talib AL-Sharuee , Fei Liu , Mahardhika Pratama

E-commerce platforms generate vast volumes of user feedback, such as star ratings, written reviews, and comments. However, most recommendation engines rely primarily on numerical scores, often overlooking the nuanced opinions embedded in…

Information Retrieval · Computer Science 2025-05-08 Yogesh Gajula

Automated sentiment analysis and opinion mining is a complex process concerning the extraction of useful subjective information from text. The explosion of user generated content on the Web, especially the fact that millions of users, on a…

Fake review identification is an important topic and has gained the interest of experts all around the world. Identifying fake reviews is challenging for researchers, and there are several primary challenges to fake review detection. We…

Computation and Language · Computer Science 2022-12-20 Amira Yousif , James Buckley

Sentiment analysis is a domain of study that focuses on identifying and classifying the ideas expressed in the form of text into positive, negative and neutral polarities. Feature selection is a crucial process in machine learning. In this…

Computation and Language · Computer Science 2020-02-04 Avinash Madasu , Sivasankar E

We introduce the novel approach towards fake text reviews detection in collaborative filtering recommender systems. The existing algorithms concentrate on detecting the fake reviews, generated by language models and ignore the texts,…

Artificial Intelligence · Computer Science 2023-01-10 Yuliya Tukmacheva , Ivan Oseledets , Evgeny Frolov

E-commerce is the fastest-growing segment of the economy. Online reviews play a crucial role in helping consumers evaluate and compare products and services. As a result, fake reviews (opinion spam) are becoming more prevalent and…

Machine Learning · Computer Science 2022-05-27 Kiril Danilchenko , Michael Segal , Dan Vilenchik

With the development of the E-commerce and reviews website, the comment information is influencing people's life. More and more users share their consumption experience and evaluate the quality of commodity by comment. When people make a…

Computation and Language · Computer Science 2018-11-15 Su Chang , Xu Zhenzhong , Gao Xuan

Online shopping stores have grown steadily over the past few years. Due to the massive growth of these businesses, the detection of fake reviews has attracted attention. Fake reviews are seriously trying to mislead customers and thereby…

Computation and Language · Computer Science 2023-01-10 Abrar Qadir Mir , Furqan Yaqub Khan , Mohammad Ahsan Chishti

With the popularity of social networks, and e-commerce websites, sentiment analysis has become a more active area of research in the past few years. On a high level, sentiment analysis tries to understand the public opinion about a specific…

Computation and Language · Computer Science 2019-04-14 Shervin Minaee , Elham Azimi , AmirAli Abdolrashidi

Collaborative filtering (CF) and content-based filtering (CBF) have widely been used in information filtering applications. Both approaches have their strengths and weaknesses which is why researchers have developed hybrid systems. This…

Machine Learning · Computer Science 2012-12-12 Kai Yu , Anton Schwaighofer , Volker Tresp , Wei-Ying Ma , HongJiang Zhang

Sentiment analysis is a very important natural language processing activity in which one identifies the polarity of a text, whether it conveys positive, negative, or neutral sentiment. Along with the growth of social media and the Internet,…

Computation and Language · Computer Science 2025-09-30 Meysam Shirdel Bilehsavar , Negin Mahmoudi , Mohammad Jalili Torkamani , Kiana Kiashemshaki

The rapid adoption of large language models has introduced a new class of AI-generated fake news that coexists with traditional human-written misinformation, raising important questions about how these two forms of deceptive content differ…

Computation and Language · Computer Science 2026-04-14 Samuel Jaeger , Calvin Ibeneye , Aya Vera-Jimenez , Dhrubajyoti Ghosh

The social networking sites have brought a new horizon for expressing views and opinions of individuals. Moreover, they provide medium to students to share their sentiments including struggles and joy during the learning process. Such…

Computers and Society · Computer Science 2016-04-11 Mitali Desai , Mayuri A. Mehta

People use the world wide web heavily to share their experience with entities such as products, services, or travel destinations. Texts that provide online feedback in the form of reviews and comments are essential to make consumer…

Computation and Language · Computer Science 2025-02-07 Ali Erkan , Tunga Gungor

Sentiment analysis, a popular technique for opinion mining, has been used by the software engineering research community for tasks such as assessing app reviews, developer emotions in issue trackers and developer opinions on APIs. Past…

Computation and Language · Computer Science 2018-12-27 Achyudh Ram , Meiyappan Nagappan

Online reviews significantly impact consumers' decision-making process and firms' economic outcomes and are widely seen as crucial to the success of online markets. Firms, therefore, have a strong incentive to manipulate ratings using fake…

Social and Information Networks · Computer Science 2024-10-24 Sherry He , Brett Hollenbeck , Gijs Overgoor , Davide Proserpio , Ali Tosyali

Advanced neural language models (NLMs) are widely used in sequence generation tasks because they are able to produce fluent and meaningful sentences. They can also be used to generate fake reviews, which can then be used to attack online…

Computation and Language · Computer Science 2019-12-04 David Ifeoluwa Adelani , Haotian Mai , Fuming Fang , Huy H. Nguyen , Junichi Yamagishi , Isao Echizen
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