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Machine Learning's proliferation in critical fields such as healthcare, banking, and criminal justice has motivated the creation of tools which ensure trust and transparency in ML models. One such tool is Actionable Recourse (AR) for…

Machine Learning · Computer Science 2023-09-07 Jayanth Yetukuri , Ian Hardy , Yang Liu

All learning algorithms for recommendations face inevitable and critical trade-off between exploiting partial knowledge of a user's preferences for short-term satisfaction and exploring additional user preferences for long-term coverage.…

Information Retrieval · Computer Science 2021-08-13 Kihwan Kim

The recent adoption of artificial intelligence in socio-technical systems raises concerns about the black-box nature of the resulting decisions in fields such as hiring, finance, admissions, etc. If data subjects -- such as job applicants,…

Human-Computer Interaction · Computer Science 2025-08-04 Kaustav Bhattacharjee , Jun Yuan , Aritra Dasgupta

People are increasingly subject to algorithmic decisions, and it is generally agreed that end-users should be provided an explanation or rationale for these decisions. There are different purposes that explanations can have, such as…

Computers and Society · Computer Science 2022-06-01 Emily Sullivan , Philippe Verreault-Julien

Algorithmic recourse recommends a cost-efficient action to a subject to reverse an unfavorable machine learning classification decision. Most existing methods in the literature generate recourse under the assumption of complete knowledge…

Machine Learning · Computer Science 2024-02-26 Duy Nguyen , Bao Nguyen , Viet Anh Nguyen

We propose a new online learning model for learning with preference feedback. The model is especially suited for applications like web search and recommender systems, where preference data is readily available from implicit user feedback…

Machine Learning · Computer Science 2011-11-04 Pannagadatta K. Shivaswamy , Thorsten Joachims

Algorithmic recourse seeks to provide individuals with actionable recommendations that increase their chances of receiving favorable outcomes from automated decision systems (e.g., loan approvals). While prior research has emphasized…

Machine Learning · Computer Science 2026-02-03 Marina Ceccon , Alessandro Fabris , Goran Radanović , Asia J. Biega , Gian Antonio Susto

Conversational recommendation systems (CRSs) use multi-turn interaction to capture user preferences and provide personalized recommendations. A fundamental challenge in CRSs lies in effectively understanding user preferences from…

Information Retrieval · Computer Science 2025-04-30 Xiaolei Wang , Chunxuan Xia , Junyi Li , Fanzhe Meng , Lei Huang , Jinpeng Wang , Wayne Xin Zhao , Ji-Rong Wen

Algorithmic recourse aims to provide actionable recommendations that enable individuals to change unfavorable model outcomes, and prior work has extensively studied properties such as efficiency, robustness, and fairness. However, the role…

Machine Learning · Computer Science 2026-04-10 Lena Marie Budde , Ayan Majumdar , Richard Uth , Markus Langer , Isabel Valera

Interactive user interfaces need to continuously evolve based on the interactions that a user has (or does not have) with the system. This may require constant exploration of various options that the system may have for the user and…

Machine Learning · Computer Science 2018-12-04 Honglei Liu , Anuj Kumar , Wenhai Yang , Benoit Dumoulin

As machine learning is increasingly used to inform consequential decision-making (e.g., pre-trial bail and loan approval), it becomes important to explain how the system arrived at its decision, and also suggest actions to achieve a…

Machine Learning · Computer Science 2020-10-09 Amir-Hossein Karimi , Bernhard Schölkopf , Isabel Valera

Algorithmic Recourse (AR) is the problem of computing a sequence of actions that -- once performed by a user -- overturns an undesirable machine decision. It is paramount that the sequence of actions does not require too much effort for…

Machine Learning · Computer Science 2024-01-24 Giovanni De Toni , Paolo Viappiani , Stefano Teso , Bruno Lepri , Andrea Passerini

Conversational interfaces are likely to become more efficient, intuitive and engaging way for human-computer interaction than today's text or touch-based interfaces. Current research efforts concerning conversational interfaces focus…

Human-Computer Interaction · Computer Science 2017-09-18 Svitlana Vakulenko , Ilya Markov , Maarten de Rijke

In this paper, we study collaborative filtering in an interactive setting, in which the recommender agents iterate between making recommendations and updating the user profile based on the interactive feedback. The most challenging problem…

Information Retrieval · Computer Science 2020-07-07 Lixin Zou , Long Xia , Yulong Gu , Xiangyu Zhao , Weidong Liu , Jimmy Xiangji Huang , Dawei Yin

When faced with complex choices, users refine their own preference criteria as they explore the catalogue of options. In this paper we propose an approach to preference elicitation suited for this scenario. We extend Coactive Learning,…

Artificial Intelligence · Computer Science 2016-12-07 Stefano Teso , Paolo Dragone , Andrea Passerini

As machine learning models are increasingly being employed to make consequential decisions in real-world settings, it becomes critical to ensure that individuals who are adversely impacted (e.g., loan denied) by the predictions of these…

Machine Learning · Computer Science 2023-10-12 Martin Pawelczyk , Teresa Datta , Johannes van-den-Heuvel , Gjergji Kasneci , Himabindu Lakkaraju

User interface personalization enhances digital efficiency, usability, and accessibility. However, in user-driven setups, limited support for identifying and evaluating worthwhile opportunities often leads to underuse. We explore a…

Human-Computer Interaction · Computer Science 2026-03-20 Sérgio Alves , Carlos Duarte , Kyle Montague , Tiago Guerreiro

Traditional recommender systems based on revealed preferences often fail to capture the fundamental duality in user behavior, where consumption choices are driven by both inherent value (enrichment) and instant appeal (temptation).…

Information Retrieval · Computer Science 2025-07-24 Md Sanzeed Anwar , Paramveer S. Dhillon , Grant Schoenebeck

Decision makers are increasingly relying on machine learning in sensitive situations. Algorithmic recourse aims to provide individuals with actionable and minimally costly steps to reverse unfavorable AI-driven decisions. While existing…

Artificial Intelligence · Computer Science 2026-05-12 Zahra Khotanlou , Kate Larson , Amir-Hossein Karimi

The recent adoption of machine learning as a tool in real world decision making has spurred interest in understanding how these decisions are being made. Counterfactual Explanations are a popular interpretable machine learning technique…

Machine Learning · Computer Science 2021-10-05 Andrew O'Brien , Edward Kim
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