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In this modern era of technology with e-commerce developing at a rapid pace, it is very important to understand customer requirements and details from a business conversation. It is very crucial for customer retention and satisfaction.…

Computation and Language · Computer Science 2024-09-02 Sharvi Endait , Ruturaj Ghatage , DD Kadam

Recent advancements in large language models, such as ChatGPT, have demonstrated significant potential to impact various aspects of human life. However, ChatGPT still faces challenges in providing reliable and accurate answers to user…

Computation and Language · Computer Science 2023-12-05 Shen Zheng , Jie Huang , Kevin Chen-Chuan Chang

Natural Language Processing (NLP) has witnessed a transformative leap with the advent of transformer-based architectures, which have significantly enhanced the ability of machines to understand and generate human-like text. This paper…

Computation and Language · Computer Science 2025-03-27 Tianhao Wu , Yu Wang , Ngoc Quach

Debate is the process of exchanging viewpoints or convincing others on a particular issue. Recent research has provided empirical evidence that the persuasiveness of an argument is determined not only by language usage but also by…

Computation and Language · Computer Science 2024-10-08 Chunkit Chan , Cheng Jiayang , Xin Liu , Yauwai Yim , Yuxin Jiang , Zheye Deng , Haoran Li , Yangqiu Song , Ginny Y. Wong , Simon See

Named entity recognition (NER), which focuses on the extraction of semantically meaningful named entities and their semantic classes from text, serves as an indispensable component for several down-stream natural language processing (NLP)…

Computation and Language · Computer Science 2018-10-23 Zhanming Jie , Aldrian Obaja Muis , Wei Lu

One of the most recent and fascinating breakthroughs in artificial intelligence is ChatGPT, a chatbot which can simulate human conversation. ChatGPT is an instance of GPT4, which is a language model based on generative gredictive…

Machine Learning · Computer Science 2024-06-21 Michael Kohler , Adam Krzyzak

Large language models (LLMs) are increasingly applied in biomedical domains, yet their reliability in drug-safety prediction remains underexplored. In this work, we investigate whether LLMs incorporate socio-demographic information into…

Computation and Language · Computer Science 2025-10-17 Siying Liu , Shisheng Zhang , Indu Bala

Large Language Models (LLM) have become sophisticated enough that complex computer programs can be created through interpretation of plain English sentences and implemented in a variety of modern languages such as Python, Java Script, C++…

Software Engineering · Computer Science 2023-09-04 Simon Thorne

Perturbation robustness evaluates the vulnerabilities of models, arising from a variety of perturbations, such as data corruptions and adversarial attacks. Understanding the mechanisms of perturbation robustness is critical for global…

Artificial Intelligence · Computer Science 2025-07-11 Róisín Luo , James McDermott , Colm O'Riordan

Despite the huge and continuous advances in computational linguistics, the lack of annotated data for Named Entity Recognition (NER) is still a challenging issue, especially in low-resource languages and when domain knowledge is required…

Computation and Language · Computer Science 2021-11-25 Valerio La Gatta , Vincenzo Moscato , Marco Postiglione , Giancarlo Sperlì

Named Entity Linking (NEL) is a core component of biomedical Information Extraction (IE) pipelines, yet assessing its quality at scale is challenging due to the high cost of expert annotations and the large size of corpora. In this paper,…

Computation and Language · Computer Science 2026-01-13 Marco Martinelli , Stefano Marchesin , Gianmaria Silvello

Ever-larger language models with ever-increasing capabilities are by now well-established text processing tools. Alas, information extraction tasks such as named entity recognition are still largely unaffected by this progress as they are…

Computation and Language · Computer Science 2023-08-16 Tobias Deußer , Lars Hillebrand , Christian Bauckhage , Rafet Sifa

Conversational search interfaces, like ChatGPT, offer an interactive, personalized, and engaging user experience compared to traditional search. On the downside, they are prone to cause overtrust issues where users rely on their responses…

Human-Computer Interaction · Computer Science 2025-11-11 Mert Yazan , Frederik Bungaran Ishak Situmeang , Suzan Verberne

This study examines the rhetorical and linguistic features of argumentative texts generated by ChatGPT on ethically nuanced topics and investigates their persuasive impact on human readers.Through a user study involving 62 participants and…

Human-Computer Interaction · Computer Science 2025-08-14 Daniel Raffini , Agnese Macori , Lorenzo Porcaro , Tiziana Catarci , Marco Angelini

A growing literature studies how humans incorporate advice from algorithms. This study examines an algorithm with millions of daily users: ChatGPT. In a preregistered study, 118 student participants answer 2,828 multiple-choice questions…

Human-Computer Interaction · Computer Science 2023-06-14 Peter Zhang

This technical report explores the ability of ChatGPT in recognizing emotions from text, which can be the basis of various applications like interactive chatbots, data annotation, and mental health analysis. While prior research has shown…

Robotics · Computer Science 2023-12-05 Naoki Wake , Atsushi Kanehira , Kazuhiro Sasabuchi , Jun Takamatsu , Katsushi Ikeuchi

The recently released ChatGPT has demonstrated surprising abilities in natural language understanding and natural language generation. Machine translation relies heavily on the abilities of language understanding and generation. Thus, in…

Computation and Language · Computer Science 2023-04-24 Yuan Gao , Ruili Wang , Feng Hou

In recent years, personality has been regarded as a valuable personal factor being incorporated into numerous tasks such as sentiment analysis and product recommendation. This has led to widespread attention to text-based personality…

Computation and Language · Computer Science 2023-12-29 Yu Ji , Wen Wu , Hong Zheng , Yi Hu , Xi Chen , Liang He

Modern neural networks (NNs) often achieve high predictive accuracy but are poorly calibrated, producing overconfident predictions even when wrong. This miscalibration poses serious challenges in applications where reliable uncertainty…

Machine Learning · Computer Science 2025-09-12 Pedro Mendes , Paolo Romano , David Garlan

This study aimed to examine an assumption that generative artificial intelligence (GAI) tools can overcome the cognitive intensity that humans suffer when solving problems. We compared the performance of ChatGPT and GPT-4 on 2019 NAEP…

Artificial Intelligence · Computer Science 2024-01-31 Xiaoming Zhai , Matthew Nyaaba , Wenchao Ma