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Holistic perception of affective attributes is an important human perceptual ability. However, this ability is far from being realized in current affective computing, as not all of the attributes are well studied and their…

Audio and Speech Processing · Electrical Eng. & Systems 2023-05-30 Yuanchao Li , Peter Bell , Catherine Lai

Online forums that allow for participatory engagement between users have been transformative for the public discussion of many important issues. However, such conversations can sometimes escalate into full-blown exchanges of hate and…

Computation and Language · Computer Science 2023-10-24 Vibhor Agarwal , Anthony P. Young , Sagar Joglekar , Nishanth Sastry

Human-LLM conversations are increasingly becoming more pervasive in peoples' professional and personal lives, yet many users still struggle to elicit helpful responses from LLM Chatbots. One of the reasons for this issue is users' lack of…

Computation and Language · Computer Science 2025-06-26 Rupak Sarkar , Bahareh Sarrafzadeh , Nirupama Chandrasekaran , Nagu Rangan , Philip Resnik , Longqi Yang , Sujay Kumar Jauhar

Conversational AI systems such as Alexa need to understand defective queries to ensure robust conversational understanding and reduce user friction. These defective queries often arise from user ambiguities, mistakes, or errors in automatic…

Artificial Intelligence · Computer Science 2023-06-21 Zheng Chen , Ziyan Jiang , Fan Yang , Eunah Cho , Xing Fan , Xiaojiang Huang , Yanbin Lu , Aram Galstyan

Natural language inference (NLI) is among the most challenging tasks in natural language understanding. Recent work on unsupervised pretraining that leverages unsupervised signals such as language-model and sentence prediction objectives…

Computation and Language · Computer Science 2019-04-30 Tianda Li , Xiaodan Zhu , Quan Liu , Qian Chen , Zhigang Chen , Si Wei

This paper examines the integration of emotional intelligence into artificial intelligence systems, with a focus on affective computing and the growing capabilities of Large Language Models (LLMs), such as ChatGPT and Claude, to recognize…

Computers and Society · Computer Science 2025-09-26 Nicola Fabiano

Large Language Models (LLMs) excel in handling general knowledge tasks, yet they struggle with user-specific personalization, such as understanding individual emotions, writing styles, and preferences. Personalized Large Language Models…

Artificial Intelligence · Computer Science 2025-09-23 Jiahong Liu , Zexuan Qiu , Zhongyang Li , Quanyu Dai , Wenhao Yu , Jieming Zhu , Minda Hu , Menglin Yang , Tat-Seng Chua , Irwin King

Natural Language Inference (NLI) is the task of determining whether a sentence pair represents entailment, contradiction, or a neutral relationship. While NLI models perform well on many inference tasks, their ability to handle fine-grained…

Computation and Language · Computer Science 2025-06-09 Tara Azin , Daniel Dumitrescu , Diana Inkpen , Raj Singh

Natural Language Inference (NLI) is foundational for evaluating language understanding in AI. However, progress has plateaued, with models failing on ambiguous examples and exhibiting poor generalization. We argue that this stems from…

Computation and Language · Computer Science 2024-05-21 Claudiu Creanga , Liviu P. Dinu

Emotions are experienced and expressed through various response systems. Coherence between emotional experience and emotional expression is considered important to clients' well being. To date, emotional coherence (EC) has been studied at a…

Computation and Language · Computer Science 2022-11-24 Neha Warikoo , Tobias Mayer , Dana Atzil-Slonim , Amir Eliassaf , Shira Haimovitz , Iryna Gurevych

With the development of the Internet, natural language processing (NLP), in which sentiment analysis is an important task, became vital in information processing.Sentiment analysis includes aspect sentiment classification. Aspect sentiment…

Computation and Language · Computer Science 2018-07-06 Yongping Xing , Chuangbai Xiao , Yifei Wu , Ziming Ding

Accurate and reliable personality assessment plays a vital role in many fields, such as emotional intelligence, mental health diagnostics, and personalized education. Unlike fleeting emotions, personality traits are stable, often…

Computation and Language · Computer Science 2025-07-31 Jia Li , Yichao He , Jiacheng Xu , Tianhao Luo , Zhenzhen Hu , Richang Hong , Meng Wang

While NLP models often seek to capture cognitive states via language, the validity of predicted states is determined by comparing them to annotations created without access the cognitive states of the authors. In behavioral sciences,…

Computation and Language · Computer Science 2025-02-20 Vasudha Varadarajan , Syeda Mahwish , Xiaoran Liu , Julia Buffolino , Christian C. Luhmann , Ryan L. Boyd , H. Andrew Schwartz

Pragmatic reasoning, inferring intended meaning beyond literal semantics, underpins everyday communication yet remains difficult for large language models. We present the Contextual Emotional Inference (CEI) Benchmark: 300 human-validated…

Natural language interfaces (NLIs) have become a prevalent medium for conducting visual data analysis, enabling people with varying levels of analytic experience to ask questions of and interact with their data. While there have been…

Human-Computer Interaction · Computer Science 2021-10-12 Arjun Srinivasan , Vidya Setlur

To provide consistent emotional interaction with users, dialog systems should be capable to automatically select appropriate emotions for responses like humans. However, most existing works focus on rendering specified emotions in responses…

Computation and Language · Computer Science 2021-07-01 Wen Zhiyuan , Cao Jiannong , Yang Ruosong , Liu Shuaiqi , Shen Jiaxing

Current Natural Language Inference (NLI) models achieve impressive results, sometimes outperforming humans when evaluating on in-distribution test sets. However, as these models are known to learn from annotation artefacts and dataset…

Computation and Language · Computer Science 2022-10-24 Joe Stacey , Pasquale Minervini , Haim Dubossarsky , Marek Rei

Sentiment analysis is a well-known natural language processing task that involves identifying the emotional tone or polarity of a given piece of text. With the growth of social media and other online platforms, sentiment analysis has become…

Computation and Language · Computer Science 2023-07-03 Mohammad Belal , James She , Simon Wong

Engagement between client and therapist is a critical determinant of therapeutic success. We propose a multi-dimensional natural language processing (NLP) framework that objectively classifies engagement quality in counseling sessions based…

Emotions widely affect human decision-making. This fact is taken into account by affective computing with the goal of tailoring decision support to the emotional states of individuals. However, the accurate recognition of emotions within…

Computation and Language · Computer Science 2018-11-14 Bernhard Kratzwald , Suzana Ilic , Mathias Kraus , Stefan Feuerriegel , Helmut Prendinger
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