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This survey examines evaluation methods for large language model (LLM)-based agents in multi-turn conversational settings. Using a PRISMA-inspired framework, we systematically reviewed nearly 250 scholarly sources, capturing the state of…

Computation and Language · Computer Science 2026-01-06 Shengyue Guan , Jindong Wang , Jiang Bian , Bin Zhu , Jian-guang Lou , Haoyi Xiong

Large language models (LLMs) are now accessible to anyone with a computer, a web browser, and an internet connection via browser-based interfaces, shifting the dynamics of participation in AI development. This article examines how…

Human-Computer Interaction · Computer Science 2025-10-31 Ned Cooper , Alexandra Zafiroglu

Large Language Models (LLMs), such as ChatGPT, have become widely popular and widely used in various software engineering tasks such as refactoring, testing, code review, and program comprehension. Although recent studies have examined the…

Software Engineering · Computer Science 2025-09-11 Eman Abdullah AlOmar , Luo Xu , Sofia Martinez , Anthony Peruma , Mohamed Wiem Mkaouer , Christian D. Newman , Ali Ouni

Simulating human conversations using large language models (LLMs) has emerged as a scalable methodology for modeling human social interaction. However, simulating human conversations is challenging because they inherently involve…

Computation and Language · Computer Science 2026-03-19 Ryo Kamoi , Ameya Godbole , Longqi Yang , Rui Zhang , Mengting Wan , Pei Zhou

Studies on in-vehicle conversational agents have traditionally relied on pre-scripted prompts or limited voice commands, constraining natural driver-agent interaction. To resolve this issue, the present study explored the potential of a…

Human-Computer Interaction · Computer Science 2025-08-12 Yeana Lee Bond , Mungyeong Choe , Baker Kasim Hasan , Arsh Siddiqui , Myounghoon Jeon

Intelligent systems have traditionally been designed as tools rather than collaborators, often lacking critical characteristics that collaboration partnerships require. Recent advances in large language model (LLM) agents open new…

Human-Computer Interaction · Computer Science 2026-02-17 Bingsheng Yao , Jiaju Chen , Chaoran Chen , April Wang , Toby Jia-jun Li , Dakuo Wang

ChatGPT, powered by a large language model (LLM), has revolutionized everyday human-computer interaction (HCI) since its 2022 release. While now used by millions around the world, a coherent pathway for evaluating the user experience (UX)…

Human-Computer Interaction · Computer Science 2025-03-21 Katie Seaborn

Providing scaffolding through educational chatbots built on Large Language Models (LLM) has potential risks and benefits that remain an open area of research. When students navigate impasses, they ask for help by formulating impasse-driven…

Human-Computer Interaction · Computer Science 2026-02-23 Alexandra Neagu , Marcus Messer , Peter Johnson , Rhodri Nelson

Large Language Models (LLMs) have recently showcased their remarkable capacities, not only in natural language processing tasks but also across diverse domains such as clinical medicine, legal consultation, and education. LLMs become more…

Computation and Language · Computer Science 2024-01-23 Jen-tse Huang , Wenxuan Wang , Eric John Li , Man Ho Lam , Shujie Ren , Youliang Yuan , Wenxiang Jiao , Zhaopeng Tu , Michael R. Lyu

In an era of AI's growing capabilities and influences, recent advancements are reshaping HCI and CSCW's view of AI. Playful interactions emerged as an important way for users to make sense of the ever-changing AI technologies, yet remained…

Human-Computer Interaction · Computer Science 2025-06-25 Mohammad Ronagh Nikghalb , Jinghui Cheng

The recent advancements in Large Language Models (LLMs), particularly conversational LLMs like ChatGPT, have prompted changes in a range of fields, including design. This study aims to examine the capabilities of ChatGPT in a human-centered…

Human-Computer Interaction · Computer Science 2023-02-16 A. Baki Kocaballi

We present Empathic Prompting, a novel framework for multimodal human-AI interaction that enriches Large Language Model (LLM) conversations with implicit non-verbal context. The system integrates a commercial facial expression recognition…

Human-Computer Interaction · Computer Science 2026-05-29 Lorenzo Stacchio , Andrea Ubaldi , Alessandro Galdelli , Maurizio Mauri , Emanuele Frontoni , Andrea Gaggioli

Prompt engineering is an increasingly important skill set needed to converse effectively with large language models (LLMs), such as ChatGPT. Prompts are instructions given to an LLM to enforce rules, automate processes, and ensure specific…

Recent progress in large language model (LLM) technology has significantly enhanced the interaction experience between humans and voice assistants (VAs). This project aims to explore a user's continuous interaction with LLM-based VA…

Human-Computer Interaction · Computer Science 2024-09-04 Szeyi Chan , Shihan Fu , Jiachen Li , Bingsheng Yao , Smit Desai , Mirjana Prpa , Dakuo Wang

Empathy is increasingly recognized as a key factor in human-AI communication, yet conventional approaches to "digital empathy" often focus on simulating internal, human-like emotional states while overlooking the inherently subjective,…

Human-Computer Interaction · Computer Science 2025-09-23 Jina Suh , Lindy Le , Erfan Shayegani , Gonzalo Ramos , Judith Amores , Desmond C. Ong , Mary Czerwinski , Javier Hernandez

The rapid advancements in large language models (LLMs) have greatly expanded the potential for automated code-related tasks. Two primary methodologies are used in this domain: prompt engineering and fine-tuning. Prompt engineering involves…

Software Engineering · Computer Science 2025-02-21 Jiho Shin , Clark Tang , Tahmineh Mohati , Maleknaz Nayebi , Song Wang , Hadi Hemmati

LLMs are popular among clinicians for decision-support because of simple text-based interaction. However, their impact on clinicians' performance is ambiguous. Not knowing how clinicians use this new technology and how they compare it to…

Human-Computer Interaction · Computer Science 2026-02-02 Behnam Rahdari , Sameer Shaikh , Jonathan H Chen , Tobias Gerstenberg , Shriti Raj

User interactions with LLMs are shaped by prior experiences and individual exploration, but in-lab studies do not provide system designers with visibility into these in-the-wild factors. This work explores a new approach to studying…

Human-Computer Interaction · Computer Science 2026-05-08 Shengqi Zhu , Jeffrey M. Rzeszotarski , David Mimno

Imagine AI assistants that enhance conversations without interrupting them: quietly providing relevant information during a medical consultation, seamlessly preparing materials as teachers discuss lesson plans, or unobtrusively scheduling…

Computation and Language · Computer Science 2025-09-23 Andrew Zhu , Chris Callison-Burch

Large Language Models (LLMs) have demonstrated remarkable capabilities in understanding and generating human-like text, yet they largely operate as reactive agents, responding only when directly prompted. This passivity creates an…

Computation and Language · Computer Science 2026-05-18 Deep Anil Patel , Iain Melvin , Christopher Malon , Martin Renqiang Min