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Over the last years, the rising capabilities of artificial intelligence (AI) have improved human decision-making in many application areas. Teaming between AI and humans may even lead to complementary team performance (CTP), i.e., a level…

Human-Computer Interaction · Computer Science 2022-05-04 Patrick Hemmer , Max Schemmer , Niklas Kühl , Michael Vössing , Gerhard Satzger

The true potential of human-AI collaboration lies in exploiting the complementary capabilities of humans and AI to achieve a joint performance superior to that of the individual AI or human, i.e., to achieve complementary team performance…

Artificial Intelligence · Computer Science 2023-10-04 Max Schemmer , Andrea Bartos , Philipp Spitzer , Patrick Hemmer , Niklas Kühl , Jonas Liebschner , Gerhard Satzger

Human-AI complementarity is the claim that a human supported by an AI system can outperform either alone in a decision-making process. Since its introduction in the humanAI interaction literature, it has gained traction by generalizing the…

Artificial Intelligence · Computer Science 2026-04-23 Andrea Ferrario , Alessandro Facchini , Juan M. Durán

Human-AI complementarity, the idea that combining human and AI judgments can outperform either alone, offers a promising pathway toward robust oversight of advanced AI systems. However, whether human-AI complementarity can be achieved on…

A rising vision for AI in the open world centers on the development of systems that can complement humans for perceptual, diagnostic, and reasoning tasks. To date, systems aimed at complementing the skills of people have employed models…

Artificial Intelligence · Computer Science 2020-05-05 Bryan Wilder , Eric Horvitz , Ece Kamar

Much of machine learning research focuses on predictive accuracy: given a task, create a machine learning model (or algorithm) that maximizes accuracy. In many settings, however, the final prediction or decision of a system is under the…

Computers and Society · Computer Science 2022-06-02 Kate Donahue , Alexandra Chouldechova , Krishnaram Kenthapadi

Data-driven algorithmic matching systems promise to help human decision makers make better matching decisions in a wide variety of high-stakes application domains, such as healthcare and social service provision. However, existing systems…

Machine Learning · Computer Science 2025-08-20 Adrian Arnaiz-Rodriguez , Nina Corvelo Benz , Suhas Thejaswi , Nuria Oliver , Manuel Gomez-Rodriguez

This paper tackles the critical challenge of human-AI complementarity in decision-making. Departing from the traditional focus on algorithmic performance in favor of performance of the human-AI team, and moving past the framing of…

Artificial Intelligence · Computer Science 2025-11-04 Ruijiang Gao , Maytal Saar-Tsechansky , Maria De-Arteaga

In human-AI decision making, designing AI that complements human expertise has been a natural strategy to enhance human-AI collaboration, yet it often comes at the cost of decreased AI performance in areas of human strengths. This can…

Artificial Intelligence · Computer Science 2026-02-24 Hasan Amin , Ming Yin , Rajiv Khanna

Collaboration with artificial intelligence (AI) has improved human decision-making across various domains by leveraging the complementary capabilities of humans and AI. Yet, humans systematically overrely on AI advice, even when their…

Human-Computer Interaction · Computer Science 2026-05-15 Joshua Holstein , Patrick Hemmer , Gerhard Satzger , Wei Sun

AI predictive systems are increasingly embedded in decision making pipelines, shaping high stakes choices once made solely by humans. Yet robust decisions under uncertainty still rely on capabilities that current AI lacks: domain knowledge…

Artificial Intelligence · Computer Science 2025-10-28 Sima Noorani , Shayan Kiyani , George Pappas , Hamed Hassani

We develop a decision-theoretic model of human-AI interaction to study when AI assistance improves or impairs human decision-making. A human decision-maker observes private information and receives a recommendation from an AI system, but…

Computer Science and Game Theory · Computer Science 2026-02-17 Saurabh Amin , Amine Bennouna , Daniel Huttenlocher , Dingwen Kong , Liang Lyu , Asuman Ozdaglar

Although AI holds promise for improving human decision making in societally critical domains, it remains an open question how human-AI teams can reliably outperform AI alone and human alone in challenging prediction tasks (also known as…

Artificial Intelligence · Computer Science 2021-10-07 Han Liu , Vivian Lai , Chenhao Tan

Human-machine complementarity is important when neither the algorithm nor the human yield dominant performance across all instances in a given domain. Most research on algorithmic decision-making solely centers on the algorithm's…

Human-Computer Interaction · Computer Science 2021-12-14 Ruijiang Gao , Maytal Saar-Tsechansky , Maria De-Arteaga , Ligong Han , Min Kyung Lee , Matthew Lease

Humans and AIs are often paired on decision tasks with the expectation of achieving complementary performance -- where the combination of human and AI outperforms either one alone. However, how to improve performance of a human-AI team is…

Human-Computer Interaction · Computer Science 2025-02-26 Ziyang Guo , Yifan Wu , Jason Hartline , Jessica Hullman

Human-AI co-creativity represents a transformative shift in how humans and generative AI tools collaborate in creative processes. This chapter explores the synergies between human ingenuity and AI capabilities across four levels of…

Human-Computer Interaction · Computer Science 2025-11-27 Jennifer Haase , Sebastian Pokutta

AI is becoming increasingly integrated into everyday life, both in professional work environments and in leisure and entertainment contexts. This integration requires AI to move beyond acting as an assistant for informational or…

Human-Computer Interaction · Computer Science 2026-02-26 Christian Poelitz , Finale Doshi-Velez , Siân Lindley

A comparison between human and Generative AI decision-making attributes in complex health services is a knowledge gap in the literature, at present. Humans may possess unique attributes beneficial to decision-making in complex health…

Human-Computer Interaction · Computer Science 2025-05-14 Nandini Doreswamy , Louise Horstmanshof

AI systems are being deployed to support human decision making in high-stakes domains. In many cases, the human and AI form a team, in which the human makes decisions after reviewing the AI's inferences. A successful partnership requires…

Human-Computer Interaction · Computer Science 2019-06-06 Gagan Bansal , Besmira Nushi , Ece Kamar , Dan Weld , Walter Lasecki , Eric Horvitz

Many researchers motivate explainable AI with studies showing that human-AI team performance on decision-making tasks improves when the AI explains its recommendations. However, prior studies observed improvements from explanations only…

Artificial Intelligence · Computer Science 2021-01-14 Gagan Bansal , Tongshuang Wu , Joyce Zhou , Raymond Fok , Besmira Nushi , Ece Kamar , Marco Tulio Ribeiro , Daniel S. Weld
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