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Emotion Recognition in Conversation has been seen to be widely applicable in call center analytics, opinion mining, finance, retail, healthcare, and other industries. In a call center scenario, the role of the call center agent is not just…

Computation and Language · Computer Science 2025-09-24 Aditi Debsharma , Bhushan Jagyasi , Surajit Sen , Priyanka Pandey , Devicharith Dovari , Yuvaraj V. C , Rosalin Parida , Gopali Contractor

Emotion recognition using electroencephalography (EEG) signals has attracted increasing attention in recent years. However, existing methods often lack generalization in cross-corpus settings, where a model trained on one dataset is…

Human-Computer Interaction · Computer Science 2025-08-01 Qile Liu , Weishan Ye , Lingli Zhang , Zhen Liang

Recently, there has been a growing demand for conversational speech synthesis (CSS) that generates more natural speech by considering the conversational context. To address this, we introduce JELLY, a novel CSS framework that integrates…

Computation and Language · Computer Science 2025-01-10 Jun-Hyeok Cha , Seung-Bin Kim , Hyung-Seok Oh , Seong-Whan Lee

Electroencephalogram (EEG)-based emotion recognition is vital for affective computing but faces challenges in feature utilization and cross-domain generalization. This work introduces EmotionCLIP, which reformulates recognition as an…

Computer Vision and Pattern Recognition · Computer Science 2026-01-27 Rui Yan , Yibo Li , Han Ding , Fei Wang

Environmental Sound Classification (ESC) is a challenging field of research in non-speech audio processing. Most of current research in ESC focuses on designing deep models with special architectures tailored for specific audio datasets,…

Sound · Computer Science 2021-03-03 Alireza Nasiri , Jianjun Hu

Emotional Support Conversation (ESC) aims to alleviate individual emotional distress by generating empathetic responses. However, existing methods face challenges in effectively supporting deep contextual understanding. To address this…

Computation and Language · Computer Science 2026-04-03 Yanxin Luo , Xiaoyu Zhang , Jing Li , Yan Gao , Donghong Han

Traditionally, in paralinguistic analysis for emotion detection from speech, emotions have been identified with discrete or dimensional (continuous-valued) labels. Accordingly, models that have been proposed for emotion detection use one or…

Sound · Computer Science 2022-11-01 Roshan Sharma , Hira Dhamyal , Bhiksha Raj , Rita Singh

Emotion Recognition in Conversation (ERC) plays a crucial role in enabling dialogue systems to effectively respond to user requests. The emotions in a conversation can be identified by the representations from various modalities, such as…

Computation and Language · Computer Science 2024-04-02 Taeyang Yun , Hyunkuk Lim , Jeonghwan Lee , Min Song

Understanding speaker's feelings and producing appropriate responses with emotion connection is a key communicative skill for empathetic dialogue systems. In this paper, we propose a simple technique called Affective Decoding for empathetic…

Computation and Language · Computer Science 2021-10-18 Chengkun Zeng , Guanyi Chen , Chenghua Lin , Ruizhe Li , Zhigang Chen

This paper presents our pioneering effort for emotion recognition in conversation (ERC) with pre-trained language models. Unlike regular documents, conversational utterances appear alternately from different parties and are usually…

Computation and Language · Computer Science 2020-12-17 Weizhou Shen , Junqing Chen , Xiaojun Quan , Zhixian Xie

Speech emotion recognition (SER) is vital for obtaining emotional intelligence and understanding the contextual meaning of speech. Variations of consonant-vowel (CV) phonemic boundaries can enrich acoustic context with linguistic cues,…

Sound · Computer Science 2023-07-03 Anna Ollerenshaw , Md Asif Jalal , Rosanna Milner , Thomas Hain

Most deep learning-based acoustic scene classification (ASC) approaches identify scenes based on acoustic features converted from audio clips containing mixed information entangled by polyphonic audio events (AEs). However, these approaches…

Audio and Speech Processing · Electrical Eng. & Systems 2023-10-09 Yuanbo Hou , Siyang Song , Chuang Yu , Wenwu Wang , Dick Botteldooren

Multimodal emotion recognition is an important research topic in artificial intelligence, whose main goal is to integrate multimodal clues to identify human emotional states. Current works generally assume accurate labels for benchmark…

We present EmoBERTa: Speaker-Aware Emotion Recognition in Conversation with RoBERTa, a simple yet expressive scheme of solving the ERC (emotion recognition in conversation) task. By simply prepending speaker names to utterances and…

Computation and Language · Computer Science 2021-08-30 Taewoon Kim , Piek Vossen

Emotional Support Conversation (ESC) systems are pivotal in providing empathetic interactions, aiding users through negative emotional states by understanding and addressing their unique experiences. In this paper, we tackle two key…

Computation and Language · Computer Science 2024-04-04 Zhe Xu , Daoyuan Chen , Jiayi Kuang , Zihao Yi , Yaliang Li , Ying Shen

In automatic emotion recognition (AER), labels assigned by different human annotators to the same utterance are often inconsistent due to the inherent complexity of emotion and the subjectivity of perception. Though deterministic labels…

Sound · Computer Science 2024-04-02 Wen Wu , Chao Zhang , Philip C. Woodland

In this paper, we propose to improve emotion recognition by combining acoustic information and conversation transcripts. On the one hand, an LSTM network was used to detect emotion from acoustic features like f0, shimmer, jitter, MFCC, etc.…

Audio and Speech Processing · Electrical Eng. & Systems 2019-11-04 Jaejin Cho , Raghavendra Pappagari , Purva Kulkarni , Jesus Villalba , Yishay Carmiel , Najim Dehak

Cross-lingual Speech Emotion Recognition (CLSER) aims to identify emotional states in unseen languages. However, existing methods heavily rely on the semantic synchrony of complete labels and static feature stability, hindering low-resource…

Sound · Computer Science 2026-04-10 Ya Zhao , Yinfeng Yu , Liejun Wang

Emotion Recognition in Conversations (ERCs) is a vital area within multimodal interaction research, dedicated to accurately identifying and classifying the emotions expressed by speakers throughout a conversation. Traditional ERC approaches…

Computer Vision and Pattern Recognition · Computer Science 2024-09-10 Xinran Li , Xiaomao Fan , Qingyang Wu , Xiaojiang Peng , Ye Li

Emotion recognition in conversation (ERC) has attracted much attention in recent years for its necessity in widespread applications. Existing ERC methods mostly model the self and inter-speaker context separately, posing a major issue for…

Computation and Language · Computer Science 2021-12-24 Chen Liang , Chong Yang , Jing Xu , Juyang Huang , Yongliang Wang , Yang Dong