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The growth of recommender systems (RecSys) is driven by digitization and the need for personalized content in areas such as e-commerce and video streaming. The content in these systems often changes rapidly and therefore they constantly…

Information Retrieval · Computer Science 2024-11-15 Shiyu Wang , Hao Ding , Yupeng Gu , Sergul Aydore , Kousha Kalantari , Branislav Kveton

We have developed a conversational recommendation system designed to help users navigate through a set of limited options to find the best choice. Unlike many internet scale systems that use a singular set of search terms and return a…

Computation and Language · Computer Science 2021-04-15 Victor S. Bursztyn , Jennifer Healey , Eunyee Koh , Nedim Lipka , Larry Birnbaum

In this paper, we present a systematic effort to design, evaluate, and implement a realistic conversational recommender system (CRS). The objective of our system is to allow users to input free-form text to request recommendations, and then…

Artificial Intelligence · Computer Science 2025-01-03 Se-eun Yoon , Xiaokai Wei , Yexi Jiang , Rachit Pareek , Frank Ong , Kevin Gao , Julian McAuley , Michelle Gong

Explainable recommender systems are designed to elucidate the explanation behind each recommendation, enabling users to comprehend the underlying logic. Previous works perform rating prediction and explanation generation in a multi-task…

Information Retrieval · Computer Science 2025-04-09 Shijie Liu , Ruixing Ding , Weihai Lu , Jun Wang , Mo Yu , Xiaoming Shi , Wei Zhang

Large Language Model (LLM) assistants, such as ChatGPT, have emerged as potential alternatives to search methods for helping users navigate complex, feature-rich software. LLMs use vast training data from domain-specific texts, software…

Human-Computer Interaction · Computer Science 2024-02-14 Anjali Khurana , Hari Subramonyam , Parmit K Chilana

Large language models (LLMs) have recently received significant attention for their exceptional capabilities. Despite extensive efforts in developing general-purpose LLMs that can be utilized in various natural language processing (NLP)…

Information Retrieval · Computer Science 2023-06-08 Fan Yang , Zheng Chen , Ziyan Jiang , Eunah Cho , Xiaojiang Huang , Yanbin Lu

Recommendation systems are ubiquitous, from Spotify playlist suggestions to Amazon product suggestions. Nevertheless, depending on the methodology or the dataset, these systems typically fail to capture user preferences and generate general…

Information Retrieval · Computer Science 2024-01-15 Angela John , Theophilus Aidoo , Hamayoon Behmanush , Irem B. Gunduz , Hewan Shrestha , Maxx Richard Rahman , Wolfgang Maaß

Recommender systems are a vital tool that helps us to overcome the information overload problem. They are being used by most e-commerce web sites and attract the interest of a broad scientific community. A recommender system uses data on…

Information Retrieval · Computer Science 2017-02-22 Fei Yu , An Zeng , Sebastien Gillard , Matus Medo

Recommendation is a prevalent application of machine learning that affects many users; therefore, it is important for recommender models to be accurate and interpretable. In this work, we propose a method to both interpret and augment the…

Machine Learning · Statistics 2020-06-22 Michael Tsang , Dehua Cheng , Hanpeng Liu , Xue Feng , Eric Zhou , Yan Liu

The rapid evolution of large language models (LLMs) has opened up new possibilities for applications such as context-driven product recommendations. However, the effectiveness of these models in this context is heavily reliant on their…

Information Retrieval · Computer Science 2024-07-31 Sarthak Anand , Yutong Jiang , Giorgi Kokaia

Recent studies have proposed unified user modeling frameworks that leverage user behavior data from various applications. Many of them benefit from utilizing users' behavior sequences as plain texts, representing rich information in any…

Information Retrieval · Computer Science 2023-05-16 Kyuyong Shin , Hanock Kwak , Wonjae Kim , Jisu Jeong , Seungjae Jung , Kyung-Min Kim , Jung-Woo Ha , Sang-Woo Lee

Pre-trained large language models, such as ChatGPT, archive outstanding performance in various reasoning tasks without supervised training and were found to have outperformed crowdsourcing workers. Nonetheless, ChatGPT's performance in the…

Computation and Language · Computer Science 2024-02-08 Frances Yung , Mansoor Ahmad , Merel Scholman , Vera Demberg

Large Multimodal Models (LMMs) have demonstrated impressive performance across various vision and language tasks, yet their potential applications in recommendation tasks with visual assistance remain unexplored. To bridge this gap, we…

Information Retrieval · Computer Science 2023-11-08 Peilin Zhou , Meng Cao , You-Liang Huang , Qichen Ye , Peiyan Zhang , Junling Liu , Yueqi Xie , Yining Hua , Jaeboum Kim

Narrative-driven recommenders aim to provide personalized suggestions for user requests expressed in free-form text such as "I want to watch a thriller with a mind-bending story, like Shutter Island." Although large language models (LLMs)…

Information Retrieval · Computer Science 2024-10-18 Lukas Eberhard , Thorsten Ruprechter , Denis Helic

Deep neural network based recommendation systems have achieved great success as information filtering techniques in recent years. However, since model training from scratch requires sufficient data, deep learning-based recommendation…

Information Retrieval · Computer Science 2022-06-10 Chunyang Wang , Yanmin Zhu , Haobing Liu , Tianzi Zang , Jiadi Yu , Feilong Tang

This paper introduces ChatbotManip, a novel dataset for studying manipulation in Chatbots. It contains simulated generated conversations between a chatbot and a (simulated) user, where the chatbot is explicitly asked to showcase…

Computation and Language · Computer Science 2026-05-12 Jack Contro , Simrat Deol , Yulan He , Martim Brandão

As conversational models become increasingly available to the general public, users are engaging with this technology in social interactions. Such unprecedented interaction experiences may pose considerable social and psychological risks to…

Computation and Language · Computer Science 2023-08-28 Ekaterina Svikhnushina , Pearl Pu

Recommender systems are one of the most applied methods in machine learning and find applications in many areas, ranging from economics to the Internet of things. This article provides a general overview of modern approaches to recommender…

Information Retrieval · Computer Science 2021-09-28 Irina Beregovskaya , Mikhail Koroteev

Traditional recommender systems (RecSys) primarily infer user preferences from implicit signals (such as clicks, watches, and purchases), often neglecting the rich explicit contextual feedback users provide through verbal text, like…

In recent years, the integration of Large Language Models (LLMs) into recommender systems has garnered interest among both practitioners and researchers. Despite this interest, the field is still emerging, and the lack of open-source R&D…

Information Retrieval · Computer Science 2024-04-12 Shuyuan Xu , Wenyue Hua , Yongfeng Zhang