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In this study, we conduct a resume-screening experiment (N=528) where people collaborate with simulated AI models exhibiting race-based preferences (bias) to evaluate candidates for 16 high and low status occupations. Simulated AI bias…
Language data and models demonstrate various types of bias, be it ethnic, religious, gender, or socioeconomic. AI/NLP models, when trained on the racially biased dataset, AI/NLP models instigate poor model explainability, influence user…
Traditionally, the efficiency and effectiveness of search systems have both been of great interest to the information retrieval community. However, an in-depth analysis of the interaction between the response latency and users' subjective…
Position bias is a critical problem in information retrieval when dealing with implicit yet biased user feedback data. Unbiased ranking methods typically rely on causality models and debias the user feedback through inverse propensity…
As modern large language models (LLMs) become integral to everyday tasks, concerns about their inherent biases and their potential impact on human decision-making have emerged. While bias in models are well-documented, less is known about…
Click models are an important tool for leveraging user feedback, and are used by commercial search engines for surfacing relevant search results. However, existing click models are lacking in two aspects. First, they do not share…
Behavioral scientists have classically documented aversion to algorithmic decision aids, from simple linear models to AI. Sentiment, however, is changing and possibly accelerating AI helper usage. AI assistance is, arguably, most valuable…
Web search is frequently used by people to acquire new knowledge and to satisfy learning-related objectives. In this context, informational search missions with an intention to obtain knowledge pertaining to a topic are prominent. The…
Conversational search has evolved as a new information retrieval paradigm, marking a shift from traditional search systems towards interactive dialogues with intelligent search agents. This change especially affects exploratory…
Conversational search systems increasingly employ clarifying questions to refine user queries and improve the search experience. Previous studies have demonstrated the usefulness of text-based clarifying questions in enhancing both…
Conversational AI systems are being used in personal devices, providing users with highly personalized content. Personalized knowledge graphs (PKGs) are one of the recently proposed methods to store users' information in a structured form…
In this study, I present a theoretical social learning model to investigate how confirmation bias affects opinions when agents exchange information over a social network. Hence, besides exchanging opinions with friends, agents observe a…
Human perception, memory and decision-making are impacted by tens of cognitive biases and heuristics that influence our actions and decisions. Despite the pervasiveness of such biases, they are generally not leveraged by today's Artificial…
Conversational AI models are becoming increasingly popular and are about to replace traditional search engines for information retrieval and product discovery. This raises concerns about monetization strategies and the potential for subtle…
Information retrieval systems, such as online marketplaces, news feeds, and search engines, are ubiquitous in today's digital society. They facilitate information discovery by ranking retrieved items on predicted relevance, i.e. likelihood…
Understanding how humans revise their beliefs in light of new information is crucial for developing AI systems which can effectively model, and thus align with, human reasoning. While theoretical belief revision frameworks rely on a set of…
As citizens increasingly encounter political information in digital environments, understanding whether this engagement shapes their policy views has become a central concern. Drawing on dual-process theories of persuasion, we argue that…
When users initiate search sessions, their queries are often unclear or might lack of context; this resulting in inefficient document ranking. Multiple approaches have been proposed by the Information Retrieval community to add context and…
Assessing cognitive load on web search is useful for characterizing search system features and search tasks with respect to their demands on the searcher's mental effort. It is also helpful for examining how individual differences among…
Millions of people now turn to artificial intelligence (AI) systems for personal advice, guidance, and support. Such systems can be sycophantic, frequently affirming users' views and beliefs. Across five preregistered studies (N = 3,075…