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AI-driven recommender systems are often perceived as personalization black boxes, limiting users' ability to understand how their data shapes content (information asymmetry) or to influence system behavior meaningfully (power asymmetry).…

Human-Computer Interaction · Computer Science 2026-04-20 Mengke Wu , Weizi Liu , Yanyun Wang , Weiyu Ding , Mike Yao

Though recommender systems are defined by personalization, recent work has shown the importance of additional, beyond-accuracy objectives, such as fairness. Because users often expect their recommendations to be purely personalized, these…

Information Retrieval · Computer Science 2021-03-17 Nasim Sonboli , Jessie J. Smith , Florencia Cabral Berenfus , Robin Burke , Casey Fiesler

Recommender systems have become a pervasive part of our daily online experience, and are one of the most widely used applications of artificial intelligence and machine learning. Therefore, regulations and requirements for trustworthy…

Information Retrieval · Computer Science 2024-07-01 Dominik Kowald

While personalized recommender systems excel at content discovery, they frequently expose users to undesirable or discomforting information, highlighting the critical need for user-centric filtering tools. Current methods leveraging Large…

Information Retrieval · Computer Science 2026-04-21 Chi Zhang , Zhipeng Xu , Jiahao Liu , Dongsheng Li , Hansu Gu , Peng Zhang , Ning Gu , Tun Lu

Balancing user agency and system automation is essential for effective human-AI interactions. Fully automated systems can deliver efficiency but risk undermining usability and user autonomy, while purely manual tools are often inefficient…

Human-Computer Interaction · Computer Science 2025-02-20 Thomas Langerak

Algorithmic fairness for artificial intelligence has become increasingly relevant as these systems become more pervasive in society. One realm of AI, recommender systems, presents unique challenges for fairness due to trade offs between…

Information Retrieval · Computer Science 2020-04-21 Jessie Smith , Nasim Sonboli , Casey Fiesler , Robin Burke

Extensive recent media focus has been directed towards the dark side of intelligent systems, how algorithms can influence society negatively. Often, transparency is proposed as a solution or step in the right direction. Unfortunately,…

Human-Computer Interaction · Computer Science 2018-12-11 Aaron Springer , Steve Whittaker

Today's AI recommendation algorithms produce a human dilemma between euphoria and freedom. To elaborate, four ways that recommenders reshape experience are delineated. First, the human experience of convenience is tuned to euphoric…

Computers and Society · Computer Science 2025-09-22 James Brusseau

Artificial Intelligence (AI) is rapidly integrating into various aspects of our daily lives, influencing decision-making processes in areas such as targeted advertising and matchmaking algorithms. As AI systems become increasingly…

Artificial Intelligence · Computer Science 2025-03-11 Md. Tanzib Hosain , Mehedi Hasan Anik , Sadman Rafi , Rana Tabassum , Khaleque Insia , Md. Mehrab Siddiky

Recommender systems often rely on models which are trained to maximize accuracy in predicting user preferences. When the systems are deployed, these models determine the availability of content and information to different users. The gap…

Machine Learning · Computer Science 2021-02-02 Sarah Dean , Sarah Rich , Benjamin Recht

Human-machine networks affect many aspects of our lives: from sharing experiences with family and friends, knowledge creation and distance learning, and managing utility bills or providing feedback on retail items, to more specialised…

Human-Computer Interaction · Computer Science 2017-02-16 J. Brian Pickering , Vegard Engen , Paul Walland

Advancements in machine learning have fuelled the popularity of using AI decision algorithms in procedures such as bail hearings (Feller et al. 2016), medical diagnoses (Rajkomar et al. 2018; Esteva et al. 2019) and recruitment (Heilweil…

Computers and Society · Computer Science 2022-10-18 Bram Vaassen

In this study, we examined the impact of recommendation systems' algorithms on individuals' collaborator choices when forming teams. Different algorithmic designs can lead individuals to select one collaborator over another, thereby shaping…

Human-Computer Interaction · Computer Science 2024-10-02 Diego Gomez-Zara , Victoria Kam , Charles Chiang , Leslie DeChurch , Noshir Contractor

Recommender systems are essential for personalizing digital experiences on e-commerce sites, streaming services, and social media platforms. While these systems are necessary for modern digital interactions, they face fairness, bias,…

Information Retrieval · Computer Science 2024-09-20 Falguni Roy , Xiaofeng Ding , K. -K. R. Choo , Pan Zhou

Artificial intelligence algorithms are increasingly adopted as decisional aides by public bodies, with the promise of overcoming biases of human decision-makers. At the same time, they may introduce new biases in the human-algorithm…

Human-Computer Interaction · Computer Science 2022-06-09 Saar Alon-Barkat , Madalina Busuioc

The possible impact of algorithmic recommendation on the autonomy and free choice of Internet users is being increasingly discussed, especially in terms of the rendering of information and the structuring of interactions. This paper aims at…

Computers and Society · Computer Science 2019-07-25 Camille Roth

AI is redefining how humans interact with technology, leading to a synergetic collaboration between the two. Nevertheless, the effects of human cognition on this collaboration remain unclear. This study investigates the implications of two…

Human-Computer Interaction · Computer Science 2024-11-12 Samuel Aleksander Sánchez Olszewski

Artificial intelligence has become a part of the provision of governmental services, from making decisions about benefits to issuing fines for parking violations. However, AI systems rarely live up to the promise of neutral optimisation,…

Artificial Intelligence · Computer Science 2025-10-10 Dave Murray-Rust , Kars Alfrink , Cristina Zaga

Recommender systems are one of the most widely used services on several online platforms to suggest potential items to the end-users. These services often use different machine learning techniques for which fairness is a concerning factor,…

Artificial Intelligence · Computer Science 2020-11-11 Aadi Swadipto Mondal , Rakesh Bal , Sayan Sinha , Gourab K Patro

As a highly data-driven application, recommender systems could be affected by data bias, resulting in unfair results for different data groups, which could be a reason that affects the system performance. Therefore, it is important to…

Information Retrieval · Computer Science 2021-04-22 Yunqi Li , Hanxiong Chen , Zuohui Fu , Yingqiang Ge , Yongfeng Zhang
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