Related papers: User-Side Realization
News recommendation and personalization is not a solved problem. People are growing concerned of their data being collected in excess in the name of personalization and the usage of it for purposes other than the ones they would think…
Transportation services play a crucial part in the development of modern smart cities. In particular, on-demand ridesharing services, which group together passengers with similar itineraries, are already operating in several metropolitan…
Effective issue resolution is crucial for maintaining software quality. Yet developers frequently encounter challenges such as low-quality issue reports, limited understanding of real-world workflows, and a lack of automated support. This…
Extensive recent media focus has been directed towards the dark side of intelligent systems, how algorithms can influence society negatively. Often, transparency is proposed as a solution or step in the right direction. Unfortunately,…
All the modern day applications have the interface, absolutely defined by the developers. The use of adaptive interface or dynamic layout allows some variations, but even all of them are predetermined on the design stage, because the best…
Artificial Intelligence (AI) has become an important part of our everyday lives, yet user requirements for designing AI-assisted systems in law enforcement remain unclear. To address this gap, we conducted qualitative research on…
Conflicts of interest often arise between data sources and their users regarding how the users' information needs should be interpreted by the data source. For example, an online product search might be biased towards presenting certain…
Operation management problems (such as Production Planning and Scheduling) are represented and formulated as optimization models. The resolution of such optimization models leads to solutions which have to be operated in an organization.…
Recently, a lot of attention has been given to undesired consequences of Artificial Intelligence (AI), such as unfair bias leading to discrimination, or the lack of explanations of the results of AI systems. There are several important…
Robots in real-world environments continuously engage with multiple users and encounter changes that lead to unexpected conflicts in fulfilling user requests. Recent technical advancements (e.g., large-language models (LLMs), program…
Emotions are an integral part of human cognition and they guide not only our understanding of the world but also our actions within it. As such, whether we soothe or flame an emotion is not inconsequential. Recent work in conversational AI…
User simulation is a promising approach for automatically training and evaluating conversational information access agents, enabling the generation of synthetic dialogues and facilitating reproducible experiments at scale. However, the…
There is a growing demand for transparency in search engines to understand how search results are curated and to enhance users' trust. Prior research has introduced search result explanations with a focus on how to explain, assuming…
While the daily user of digital, Internet-enabled devices has some explicit control over what they read and see, the providers fulfilling searches, offering options, and presenting material are using increasingly sophisticated real-time…
Component-oriented and service-oriented approaches have gained a strong enthusiasm in industries and academia with a particular interest for service-oriented approaches. A component is a software entity with given functionalities, made…
In the very large debates on ethics of algorithms, this paper proposes an analysis on human responsibility. On one hand, algorithms are designed by some humans, who bear a part of responsibility in the results and unexpected impacts.…
Search and recommender systems that take the initiative to ask clarifying questions to better understand users' information needs are receiving increasing attention from the research community. However, to the best of our knowledge, there…
Research on customer satisfaction has increased substantially in recent years. However, the relative importance and relationships between different determinants of satisfaction remains uncertain. Moreover, quantitative studies to date tend…
We first present our view of detection and correction of syntactic errors. We then introduce a new correction method, based on heuristic criteria used to decide which correction should be preferred. Weighting of these criteria leads to a…
In application software, the satisfaction of target users makes the software more acceptable. Open Source Software (OSS) systems have neither the physical nor the commercial boundaries of proprietary software, thus users from all over the…