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The recent success of large language models (LLMs) has shown great potential to develop more powerful conversational recommender systems (CRSs), which rely on natural language conversations to satisfy user needs. In this paper, we embark on…

Computation and Language · Computer Science 2024-06-21 Xiaolei Wang , Xinyu Tang , Wayne Xin Zhao , Jingyuan Wang , Ji-Rong Wen

Recently, Large Language Models~(LLMs) such as ChatGPT have showcased remarkable abilities in solving general tasks, demonstrating the potential for applications in recommender systems. To assess how effectively LLMs can be used in…

Information Retrieval · Computer Science 2025-01-17 Lanling Xu , Junjie Zhang , Bingqian Li , Jinpeng Wang , Sheng Chen , Wayne Xin Zhao , Ji-Rong Wen

Large language models (LLMs) provide a new way to build chatbots by accepting natural language prompts. Yet, it is unclear how to design prompts to power chatbots to carry on naturalistic conversations while pursuing a given goal, such as…

Human-Computer Interaction · Computer Science 2024-05-08 Jing Wei , Sungdong Kim , Hyunhoon Jung , Young-Ho Kim

Compared to traditional sentiment analysis, which only considers text, multimodal sentiment analysis needs to consider emotional signals from multimodal sources simultaneously and is therefore more consistent with the way how humans process…

Computation and Language · Computer Science 2024-08-19 Hao Yang , Yanyan Zhao , Yang Wu , Shilong Wang , Tian Zheng , Hongbo Zhang , Zongyang Ma , Wanxiang Che , Bing Qin

Large language model (LLM) applications, such as ChatGPT, are a powerful tool for online information-seeking (IS) and problem-solving tasks. However, users still face challenges initializing and refining prompts, and their cognitive…

Human-Computer Interaction · Computer Science 2024-02-12 Ben Wang , Jiqun Liu , Jamshed Karimnazarov , Nicolas Thompson

Large language models (LLMs) such as ChatGPT have demonstrated superior performance on a variety of natural language processing (NLP) tasks including sentiment analysis, mathematical reasoning and summarization. Furthermore, since these…

Computation and Language · Computer Science 2023-10-18 Shiyuan Huang , Siddarth Mamidanna , Shreedhar Jangam , Yilun Zhou , Leilani H. Gilpin

The rise of Large Language Models (LLMs), such as LLaMA and ChatGPT, has opened new opportunities for enhancing recommender systems through improved explainability. This paper provides a systematic literature review focused on leveraging…

Information Retrieval · Computer Science 2025-01-22 Alan Said

Large Language Models (LLMs), such as ChatGPT, exhibit advanced capabilities in generating text, images, and videos. However, their effective use remains constrained by challenges in prompt formulation, personalization, and opaque…

Human-Computer Interaction · Computer Science 2025-03-04 Si Thu , A. Baki Kocaballi

Product review generation is an important task in recommender systems, which could provide explanation and persuasiveness for the recommendation. Recently, Large Language Models (LLMs, e.g., ChatGPT) have shown superior text modeling and…

Computation and Language · Computer Science 2024-07-11 Qiyao Peng , Hongtao Liu , Hongyan Xu , Qing Yang , Minglai Shao , Wenjun Wang

While there is an increased discourse on large language models (LLMs) like ChatGPT and DeepSeek, there is no comprehensive understanding of how users of online platforms, like Reddit, perceive these models. This is an important omission…

Social and Information Networks · Computer Science 2025-02-27 Krishnaveni Katta

Gestures perform a variety of communicative functions that powerfully influence human face-to-face interaction. How this communicative function is achieved varies greatly between individuals and depends on the role of the speaker and the…

Human-Computer Interaction · Computer Science 2023-10-24 Laura B. Hensel , Nutchanon Yongsatianchot , Parisa Torshizi , Elena Minucci , Stacy Marsella

In this paper, we investigate the use of large language models (LLMs) like ChatGPT for document-grounded response generation in the context of information-seeking dialogues. For evaluation, we use the MultiDoc2Dial corpus of task-oriented…

Computation and Language · Computer Science 2023-09-22 Norbert Braunschweiler , Rama Doddipatla , Simon Keizer , Svetlana Stoyanchev

Achieving consensus in group decision-making often involves overcoming significant challenges, particularly in reconciling diverse perspectives and mitigating biases that hinder agreement. Traditional methods relying on human facilitators…

Human-Computer Interaction · Computer Science 2025-03-21 Loukas Triantafyllopoulos , Dimitris Kalles

We investigate the role of large language models (LLMs) in supporting mental health by analyzing Reddit posts and comments about mental health conversations with ChatGPT. Our findings reveal that users value ChatGPT as a safe,…

Human-Computer Interaction · Computer Science 2025-10-28 Kyuha Jung , Gyuho Lee , Yuanhui Huang , Yunan Chen

Large language models (LLMs) chatbots like ChatGPT are increasingly used for mental health support. They offer accessible, therapeutic support but also raise concerns about misinformation, over-reliance, and risks in high-stakes contexts of…

Computers and Society · Computer Science 2025-12-09 Lingyao Li , Xiaoshan Huang , Renkai Ma , Ben Zefeng Zhang , Haolun Wu , Fan Yang , Chen Chen

Large Language Models (LLMs) have recently emerged as powerful tools for natural language generation, with applications spanning from content creation to social simulations. Their ability to mimic human interactions raises both…

Computation and Language · Computer Science 2025-06-30 Daniele Cirulli , Giulio Cimini , Giovanni Palermo

In various work contexts, such as meeting scheduling, collaborating, and project planning, collective decision-making is essential but often challenging due to diverse individual preferences, varying work focuses, and power dynamics among…

Computation and Language · Computer Science 2025-08-13 Marios Papachristou , Longqi Yang , Chin-Chia Hsu

ChatGPT and other large language models (LLMs) have proven useful in crowdsourcing tasks, where they can effectively annotate machine learning training data. However, this means that they also have the potential for misuse, specifically to…

Large Language Models (LLMs) demonstrate increasingly human-like abilities across a wide variety of tasks. In this paper, we investigate whether LLMs like ChatGPT can accurately infer the psychological dispositions of social media users and…

Computation and Language · Computer Science 2024-06-06 Heinrich Peters , Sandra Matz

Empathetic dialogue is an indispensable part of building harmonious social relationships and contributes to the development of a helpful AI. Previous approaches are mainly based on fine small-scale language models. With the advent of…

Computation and Language · Computer Science 2024-07-29 Yushan Qian , Wei-Nan Zhang , Ting Liu
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