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Related papers: Trust in AI: Progress, Challenges, and Future Dire…

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This paper investigates the influence of anthropomorphized descriptions of so-called "AI" (artificial intelligence) systems on people's self-assessment of trust in the system. Building on prior work, we define four categories of…

Human-Computer Interaction · Computer Science 2024-06-10 Nanna Inie , Stefania Druga , Peter Zukerman , Emily M. Bender

AI services are known to have unstable behavior when subjected to changes in data, models or users. Such behaviors, whether triggered by omission or commission, lead to trust issues when AI works with humans. The current approach of…

Human-Computer Interaction · Computer Science 2023-02-21 Biplav Srivastava , Kausik Lakkaraju , Mariana Bernagozzi , Marco Valtorta

Trust in robots has been gathering attention from multiple directions, as it has special relevance in the theoretical descriptions of human-robot interactions. It is essential for reaching high acceptance and usage rates of robotic…

Robotics · Computer Science 2021-06-07 Hebert Azevedo-Sa , X. Jessie Yang , Lionel P. Robert , Dawn M. Tilbury

Efforts to promote fairness, accountability, and transparency are assumed to be critical in fostering Trust in AI (TAI), but extant literature is frustratingly vague regarding this 'trust'. The lack of exposition on trust itself suggests…

Computers and Society · Computer Science 2022-08-02 Bran Knowles , John T. Richards , Frens Kroeger

Artificial Intelligence is one of the most significant and prominent technological innovations which has reshaped all aspects of human life on the lines of ease from magnitudes like shopping, data collection, driving, everyday life, medical…

Human-Computer Interaction · Computer Science 2022-12-26 Meenu Varghese , Satheesh Raj , Vigneshwaran Venkatesh

While artificial intelligence (AI) is advancing rapidly and mastering increasingly complex problems with astonishing performance, the safety assurance of such systems is a major concern. Particularly in the context of safety-critical,…

Artificial Intelligence · Computer Science 2025-07-01 Lars Ullrich , Walter Zimmer , Ross Greer , Knut Graichen , Alois C. Knoll , Mohan Trivedi

The capabilities of artificial intelligence systems have been advancing to a great extent, but these systems still struggle with failure modes, vulnerabilities, and biases. In this paper, we study the current state of the field, and present…

Cryptography and Security · Computer Science 2025-06-12 Xingli Fang , Jianwei Li , Varun Mulchandani , Jung-Eun Kim

Dominant approaches, e.g. the EU's "Trustworthy AI framework", treat trust as a property that can be designed for, evaluated, and governed according to normative and technical criteria. They do not address how trust is subjectively…

Computers and Society · Computer Science 2026-02-02 Lameck Mbangula Amugongo , Tutaleni Asino , Nicola J Bidwell

In this paper, we explore the paradox of trust and vulnerability in human-machine interactions, inspired by Alexander Reben's BlabDroid project. This project used small, unassuming robots that actively engaged with people, successfully…

Human-Computer Interaction · Computer Science 2024-12-31 Zoe Zhiqiu Jiang

Recent developments in artificial intelligence (AI) have permeated through an array of different immersive environments, including virtual, augmented, and mixed realities. AI brings a wealth of potential that centers on its ability to…

Human-Computer Interaction · Computer Science 2024-05-10 Wangfan Li , Rohit Mallick , Carlos Toxtli-Hernandez , Christopher Flathmann , Nathan J. McNeese

Trust biases how users rely on AI recommendations in AI-assisted decision-making tasks, with low and high levels of trust resulting in increased under- and over-reliance, respectively. We propose that AI assistants should adapt their…

Human-Computer Interaction · Computer Science 2026-01-27 Tejas Srinivasan , Jesse Thomason

Despite AI's superhuman performance in a variety of domains, humans are often unwilling to adopt AI systems. The lack of interpretability inherent in many modern AI techniques is believed to be hurting their adoption, as users may not trust…

Artificial Intelligence · Computer Science 2021-11-17 Daehwan Ahn , Abdullah Almaatouq , Monisha Gulabani , Kartik Hosanagar

Over a billion users globally interact with AI systems engineered to mimic human traits. This development raises concerns that anthropomorphism, the attribution of human characteristics to AI, may foster over-reliance and misplaced trust.…

Artificial Intelligence · Computer Science 2026-02-24 Robin Schimmelpfennig , Mark Díaz , Vinodkumar Prabhakaran , Aida Davani

Engendering trust in technically acceptable and psychologically embraceable systems requires domain-specific research to capture unique characteristics of the field of application. The architecture, engineering, and construction (AEC)…

Human-Computer Interaction · Computer Science 2022-03-09 Newsha Emaminejad , Alexa Maria North , Reza Akhavian

Artificial Intelligence (AI) systems are being deployed around the globe in critical fields such as healthcare and education. In some cases, expert practitioners in these domains are being tasked with introducing or using such systems, but…

Computers and Society · Computer Science 2021-06-16 Iain Barclay , Will Abramson

In a human-AI collaboration, users build a mental model of the AI system based on its reliability and how it presents its decision, e.g. its presentation of system confidence and an explanation of the output. Modern NLP systems are often…

Computation and Language · Computer Science 2023-10-23 Shehzaad Dhuliawala , Vilém Zouhar , Mennatallah El-Assady , Mrinmaya Sachan

It's widely expected that humanity will someday create AI systems vastly more intelligent than us, leading to the unsolved alignment problem of "how to control superintelligence." However, this commonly expressed problem is not only…

Artificial Intelligence · Computer Science 2024-12-02 James M. Mazzu

Persuasion is a key aspect of what it means to be human, and is central to business, politics, and other endeavors. Advancements in artificial intelligence (AI) have produced AI systems that are capable of persuading humans to buy products,…

Computers and Society · Computer Science 2023-03-16 Matthew Burtell , Thomas Woodside

Trust in AI agents has been extensively studied in the literature, resulting in significant advancements in our understanding of this field. However, the rapid advancements in Large Language Models (LLMs) and the emergence of LLM-based AI…

Artificial Intelligence · Computer Science 2023-08-11 Sivan Schwartz , Avi Yaeli , Segev Shlomov

This paper explores the rapidly evolving ecosystem of publicly available AI models, and their potential implications on the security and safety landscape. As AI models become increasingly prevalent, understanding their potential risks and…

Computers and Society · Computer Science 2024-11-20 Huzaifa Sidhpurwala , Garth Mollett , Emily Fox , Mark Bestavros , Huamin Chen
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