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As social service robots become commonplace, it is essential for them to effectively interpret human signals, such as verbal, gesture, and eye gaze, when people need to focus on their primary tasks to minimize interruptions and…

Human-Computer Interaction · Computer Science 2025-04-09 Hanfang Lyu , Xiaoyu Wang , Nandi Zhang , Shuai Ma , Qian Zhu , Yuhan Luo , Fugee Tsung , Xiaojuan Ma

Research in explainable AI (XAI) aims to provide insights into the decision-making process of opaque AI models. To date, most XAI methods offer one-off and static explanations, which cannot cater to the diverse backgrounds and understanding…

Human-Computer Interaction · Computer Science 2024-08-13 Tong Zhang , X. Jessie Yang , Boyang Li

With the emergence of Artificial Intelligence (AI)-based decision-making, explanations help increase new technology adoption through enhanced trust and reliability. However, our experimental study challenges the notion that every user…

Human-Computer Interaction · Computer Science 2024-05-01 Sabid Bin Habib Pias , Alicia Freel , Timothy Trammel , Taslima Akter , Donald Williamson , Apu Kapadia

Socially Assistive Robots navigate highly sensible environments, which place high demands on safety and communication with users. The reasoning behind an SAR's actions must be transparent at any time to earn users' trust and acceptance.…

Robotics · Computer Science 2023-03-10 Carl Oechsner , Daniel Ullrich

Social robots are expected to be a human labor support technology, and one application of them is an advertising medium in public spaces. When social robots provide information, such as recommended shops, adaptive communication according to…

Robotics · Computer Science 2022-06-07 Taichi Sakaguchi , Yuki Okafuji , Kohei Matsumura , Jun Baba , Junya Nakanishi

In human-robot collaborative interaction scenarios, nonverbal communication plays an important role. Both, signals sent by a human collaborator need to be identified and interpreted by the robotic system, and the signals sent by the robot…

In the last years, XAI research has mainly been concerned with developing new technical approaches to explain deep learning models. Just recent research has started to acknowledge the need to tailor explanations to different contexts and…

Artificial Intelligence · Computer Science 2021-10-11 Bettina Finzel , David E. Tafler , Stephan Scheele , Ute Schmid

Explanations have gained an increasing level of interest in the AI and Machine Learning (ML) communities in order to improve model transparency and allow users to form a mental model of a trained ML model. However, explanations can go…

Machine Learning · Computer Science 2022-10-11 Stefano Teso , Öznur Alkan , Wolfang Stammer , Elizabeth Daly

Explainable Artificial Intelligence (XAI) systems need to include an explanation model to communicate the internal decisions, behaviours and actions to the interacting humans. Successful explanation involves both cognitive and social…

Artificial Intelligence · Computer Science 2019-03-07 Prashan Madumal , Tim Miller , Liz Sonenberg , Frank Vetere

Autonomous robots must communicate about their decisions to gain trust and acceptance. When doing so, robots must determine which actions are causal, i.e., which directly give rise to the desired outcome, so that these actions can be…

Robotics · Computer Science 2022-03-18 Zhao Han , Boyoung Kim , Holly A. Yanco , Tom Williams

Ambiguities are inevitable in human-robot interaction, especially when a robot follows user instructions in a large, shared space. For example, if a user asks the robot to find an object in a home environment with underspecified…

Robotics · Computer Science 2025-04-03 Fethiye Irmak Dogan , Maithili Patel , Weiyu Liu , Iolanda Leite , Sonia Chernova

In task-oriented dialogues with symbiotic robots, the robot usually takes the initiative in dialogue progression and topic selection. In such robot-driven dialogue, the user's sense of participation in the dialogue is reduced because the…

Robotics · Computer Science 2022-10-19 Makoto Kawamoto , Masaki Shuzo , Eisaku Maeda

Understanding how robots plan and execute tasks is crucial in today's world, where they are becoming more prevalent in our daily lives. However, teaching non-experts, such as K-12 students, the complexities of robot planning can be…

Explainable Artificial Intelligence (XAI) has re-emerged in response to the development of modern AI and ML systems. These systems are complex and sometimes biased, but they nevertheless make decisions that impact our lives. XAI systems are…

Artificial Intelligence · Computer Science 2021-02-10 Shane T. Mueller , Elizabeth S. Veinott , Robert R. Hoffman , Gary Klein , Lamia Alam , Tauseef Mamun , William J. Clancey

We propose a novel approach to explainable AI (XAI) based on the concept of "instruction" from neural networks. In this case study, we demonstrate how a superhuman neural network might instruct human trainees as an alternative to…

Artificial Intelligence · Computer Science 2021-11-03 Nicholas Kantack , Nina Cohen , Nathan Bos , Corey Lowman , James Everett , Timothy Endres

Explainable AI (XAI) methods provide explanations of AI models, but our understanding of how they compare with human explanations remains limited. In image classification, we found that humans adopted more explorative attention strategies…

Human-Computer Interaction · Computer Science 2023-04-11 Ruoxi Qi , Yueyuan Zheng , Yi Yang , Caleb Chen Cao , Janet H. Hsiao

Service robots need to show appropriate social behaviour in order to be deployed in social environments such as healthcare, education, retail, etc. Some of the main capabilities that robots should have are navigation and conversational…

Robotics · Computer Science 2018-11-15 Chandrakant Bothe , Fernando Garcia , Arturo Cruz Maya , Amit Kumar Pandey , Stefan Wermter

Owing to the recent success of Large Language Models, Modern A.I has been much focused on linguistic interactions with humans but less focused on non-linguistic forms of communication between man and machine. In the present paper, we test…

Consensus between humans and robots is crucial as robotic agents become more prevalent and deeply integrated into our daily lives. This integration presents both unprecedented opportunities and notable challenges for effective…

Robotics · Computer Science 2025-05-14 Rajul Kumar , Adam Bhatti , Ningshi Yao

This work aims to interpret human behavior to anticipate potential user confusion when a robot provides explanations for failure, allowing the robot to adapt its explanations for more natural and efficient collaboration. Using a dataset…

Robotics · Computer Science 2025-04-15 Andreas Naoum , Parag Khanna , Elmira Yadollahi , Mårten Björkman , Christian Smith