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With the widespread use of toxic language online, platforms are increasingly using automated systems that leverage advances in natural language processing to automatically flag and remove toxic comments. However, most automated systems --…

Human-Computer Interaction · Computer Science 2021-02-11 Austin P Wright , Omar Shaikh , Haekyu Park , Will Epperson , Muhammed Ahmed , Stephane Pinel , Duen Horng Chau , Diyi Yang

People are increasingly subject to algorithmic decisions, and it is generally agreed that end-users should be provided an explanation or rationale for these decisions. There are different purposes that explanations can have, such as…

Computers and Society · Computer Science 2022-06-01 Emily Sullivan , Philippe Verreault-Julien

Conversational recommender systems have attracted immense attention recently. The most recent approaches rely on neural models trained on recorded dialogs between humans, implementing an end-to-end learning process. These systems are…

Information Retrieval · Computer Science 2022-05-26 Ahtsham Manzoor , Dietmar Jannach

Algorithmic recourse provides explanations that help users overturn an unfavorable decision by a machine learning system. But so far very little attention has been paid to whether providing recourse is beneficial or not. We introduce an…

Machine Learning · Computer Science 2024-03-04 Hidde Fokkema , Damien Garreau , Tim van Erven

Machine learning is increasingly used to inform decision-making in sensitive situations where decisions have consequential effects on individuals' lives. In these settings, in addition to requiring models to be accurate and robust, socially…

Machine Learning · Computer Science 2021-03-02 Amir-Hossein Karimi , Gilles Barthe , Bernhard Schölkopf , Isabel Valera

Algorithmic Recourse provides recommendations to individuals who are adversely impacted by automated model decisions, on how to alter their profiles to achieve a favorable outcome. Effective recourse methods must balance three conflicting…

Machine Learning · Computer Science 2025-05-13 Prateek Garg , Lokesh Nagalapatti , Sunita Sarawagi

Recent advances in large language models have enabled the development of viable generative retrieval systems. Instead of a traditional document ranking, generative retrieval systems often directly return a grounded generated text as a…

Algorithmic recourse provides individuals who receive undesirable outcomes from machine learning systems with minimum-cost improvements to achieve a desirable outcome. However, machine learning models often get updated, so the recourse may…

Machine Learning · Computer Science 2026-04-28 Kshitij Kayastha , Vasilis Gkatzelis , Shahin Jabbari

Machine learning models are increasingly used to automate decisions that affect humans - deciding who should receive a loan, a job interview, or a social service. In such applications, a person should have the ability to change the decision…

Machine Learning · Statistics 2019-11-12 Berk Ustun , Alexander Spangher , Yang Liu

The wave of pre-training language models has been continuously improving the quality of the machine-generated conversations, however, some of the generated responses still suffer from excessive repetition, sometimes repeating words from…

Computation and Language · Computer Science 2021-12-17 Yadong Xi , Jiashu Pu , Xiaoxi Mao

Lack of moderation in online communities enables participants to incur in personal aggression, harassment or cyberbullying, issues that have been accentuated by extremist radicalisation in the contemporary post-truth politics scenario. This…

Computation and Language · Computer Science 2018-01-08 Nestor Rodriguez , Sergio Rojas-Galeano

The trustworthiness of AI decision-making systems is increasingly important. A key feature of such systems is the ability to provide recommendations for how an individual may reverse a negative decision, a problem known as algorithmic…

Artificial Intelligence · Computer Science 2026-05-13 Drago Plecko , Collin Wang , Elias Bareinboim

Algorithmic recourse -- providing recommendations to those affected negatively by the outcome of an algorithmic system on how they can take action and change that outcome -- has gained attention as a means of giving persons agency in their…

Machine Learning · Computer Science 2024-01-30 Andrew Bell , Joao Fonseca , Carlo Abrate , Francesco Bonchi , Julia Stoyanovich

Recommender systems play an essential role in the choices people make in domains such as entertainment, shopping, food, news, employment, and education. The machine learning models underlying these recommender systems are often enormously…

Information Retrieval · Computer Science 2023-08-30 Sahil Verma , Ashudeep Singh , Varich Boonsanong , John P. Dickerson , Chirag Shah

Algorithmic Recourse aims to provide actionable explanations, or recourse plans, to overturn potentially unfavourable decisions taken by automated machine learning models. In this paper, we propose an interaction paradigm based on a guided…

Human-Computer Interaction · Computer Science 2024-07-22 Seyedehdelaram Esfahani , Giovanni De Toni , Bruno Lepri , Andrea Passerini , Katya Tentori , Massimo Zancanaro

Language models are capable of iteratively improving their outputs based on natural language feedback, thus enabling in-context optimization of user preference. In place of human users, a second language model can be used as an evaluator,…

Computation and Language · Computer Science 2024-07-08 Jane Pan , He He , Samuel R. Bowman , Shi Feng

Toxicity detection algorithms, originally designed with reactive content moderation in mind, are increasingly being deployed into proactive end-user interventions to moderate content. Through a socio-technical lens and focusing on contexts…

Human-Computer Interaction · Computer Science 2025-02-25 Mark Warner , Angelika Strohmayer , Matthew Higgs , Lynne Coventry

Algorithmic recourse aims to provide actionable recommendations to individuals to obtain a more favourable outcome from an automated decision-making system. As it involves reasoning about interventions performed in the physical world,…

Machine Learning · Statistics 2021-06-23 Julius von Kügelgen , Nikita Agarwal , Jakob Zeitler , Afsaneh Mastouri , Bernhard Schölkopf

Research on algorithmic recourse typically considers how an individual can reasonably change an unfavorable automated decision when interacting with a fixed decision-making system. This paper focuses instead on the online setting, where…

Machine Learning · Computer Science 2024-01-02 Elliot Creager , Richard Zemel

Existing studies have investigated the tendency of autoregressive language models to generate contexts that exhibit undesired biases and toxicity. Various debiasing approaches have been proposed, which are primarily categorized into…

Computation and Language · Computer Science 2022-05-03 Yoon A Park , Frank Rudzicz
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