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We present ADVISER - an open-source, multi-domain dialog system toolkit that enables the development of multi-modal (incorporating speech, text and vision), socially-engaged (e.g. emotion recognition, engagement level prediction and…

Emotional Support Conversation (ESC) plays a critical role in mental health assistance by providing accessible psychological support in real-world applications. Large Language Models (LLMs) have shown strong empathetic abilities in ESC…

Computation and Language · Computer Science 2026-04-21 Lin Zhong , Renjin Zhu , Shujuan Ma , Jinhao Cui , Lingzhi Wang , Hao Chen , Qing Liao

We present the first systematic analysis of personality dimensions developed specifically to describe the personality of speech-based conversational agents. Following the psycholexical approach from psychology, we first report on a new…

Human-Computer Interaction · Computer Science 2020-03-16 Sarah Theres Völkel , Ramona Schödel , Daniel Buschek , Clemens Stachl , Verena Winterhalter , Markus Bühner , Heinrich Hussmann

The performance of ChatGPT\copyright{} and other LLMs has improved tremendously, and in online environments, they are increasingly likely to be used in a wide variety of situations, such as ChatBot on web pages, call center operations using…

Human-Computer Interaction · Computer Science 2025-02-19 Hiroki Tanioka , Tetsushi Ueta , Masahiko Sano

This paper presents the iterative development of Habit Coach, a GPT-based chatbot designed to support users in habit change through personalized interaction. Employing a user-centered design approach, we developed the chatbot using a…

Human-Computer Interaction · Computer Science 2024-12-17 Arian Fooroogh Mand Arabi , Cansu Koyuturk , Michael O'Mahony , Raffaella Calati , Dimitri Ognibene

Healthcare systems around the world are grappling with issues like inefficient diagnostics, rising costs, and limited access to specialists. These problems often lead to delays in treatment and poor health outcomes. Most current AI and deep…

Artificial Intelligence · Computer Science 2025-12-22 Maliha Tabassum , M Shamim Kaiser

Large language models encode knowledge in various domains and demonstrate the ability to understand visualizations. They may also capture visualization design knowledge and potentially help reduce the cost of formative studies. However, it…

Human-Computer Interaction · Computer Science 2025-05-13 Zekai Shao , Yi Shan , Yixuan He , Yuxuan Yao , Junhong Wang , Xiaolong , Zhang , Yu Zhang , Siming Chen

Negotiation is a complex social interaction that encapsulates emotional encounters in human decision-making. Virtual agents that can negotiate with humans are useful in pedagogy and conversational AI. To advance the development of such…

Human-Computer Interaction · Computer Science 2021-07-29 Kushal Chawla , Rene Clever , Jaysa Ramirez , Gale Lucas , Jonathan Gratch

Individuals are turning to increasingly anthropomorphic, general-purpose chatbots for AI companionship, rather than roleplay-specific platforms. However, not much is known about how individuals perceive and conduct their relationships with…

Early diagnosis and professional intervention can help children with autism spectrum disorder (ASD) return to normal life. However, the scarcity and imbalance of professional medical resources currently prevent many autistic children from…

Human-Computer Interaction · Computer Science 2024-09-04 Chengyun Deng , Shuzhong Lai , Chi Zhou , Mengyi Bao , Jingwen Yan , Haifeng Li , Lin Yao , Yueming Wang

Non-goal oriented dialog agents (i.e. chatbots) aim to produce varying and engaging conversations with a user; however, they typically exhibit either inconsistent personality across conversations or the average personality of all users.…

Computation and Language · Computer Science 2020-05-14 Alex Boyd , Raul Puri , Mohammad Shoeybi , Mostofa Patwary , Bryan Catanzaro

Large language models (LLMs) have recently been applied in software engineering to perform tasks such as translating code between programming languages, generating code from natural language, and autocompleting code as it is being written.…

Human-Computer Interaction · Computer Science 2023-02-15 Steven I. Ross , Fernando Martinez , Stephanie Houde , Michael Muller , Justin D. Weisz

Large Language Models (LLMs), such as ChatGPT, exhibit advanced capabilities in generating text, images, and videos. However, their effective use remains constrained by challenges in prompt formulation, personalization, and opaque…

Human-Computer Interaction · Computer Science 2025-03-04 Si Thu , A. Baki Kocaballi

The study illustrates a first step towards an ongoing work aimed at developing a dataset of dialogues potentially useful for customer service conversation management between humans and AI chatbots. The approach exploits ChatGPT 3.5 to…

Human-Computer Interaction · Computer Science 2025-01-03 Alfredo Cuzzocrea , Giovanni Pilato , Pablo Garcia Bringas

With the continued proliferation of Large Language Model (LLM) based chatbots, there is a growing demand for generating responses that are not only linguistically fluent but also consistently aligned with persona-specific traits in…

Computation and Language · Computer Science 2025-12-12 Qi Lin , Weikai Xu , Lisi Chen , Bin Dai

The construction industry is characterized by both high physical and psychological risks, yet supports of mental health remain limited. While advancements in artificial intelligence (AI), particularly large language models (LLMs), offer…

Human-Computer Interaction · Computer Science 2025-06-10 Fan Yang , Yuan Tian , Jiansong Zhang

Conversational AI interfaces powered by large language models (LLMs) are increasingly used as coding assistants. However, questions remain about how programmers interact with LLM-based conversational agents, the challenges they encounter,…

Human-Computer Interaction · Computer Science 2025-03-24 Mehmet Akhoroz , Caglar Yildirim

Counterfactual explanations offer actionable insights by illustrating how changes to inputs can lead to different outcomes. However, these explanations often suffer from ambiguity and impracticality, limiting their utility for non-expert…

Human-Computer Interaction · Computer Science 2025-04-22 Aditya Bhattacharya , Tim Vanherwegen , Katrien Verbert

Research demonstrates that the proactivity of in-vehicle conversational assistants (IVCAs) can help to reduce distractions and enhance driving safety, better meeting users' cognitive needs. However, existing IVCAs struggle with user intent…

Human-Computer Interaction · Computer Science 2024-03-15 Huifang Du , Xuejing Feng , Jun Ma , Meng Wang , Shiyu Tao , Yijie Zhong , Yuan-Fang Li , Haofen Wang

The proliferation of Large Language Models (LLMs) and Intelligent Virtual Agents acting as psychotherapists presents significant opportunities for expanding mental healthcare access. However, their deployment has also been linked to serious…

Computation and Language · Computer Science 2025-09-23 Ian Steenstra , Timothy W. Bickmore