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Large language models (LLMs), due to their advanced natural language capabilities, have seen significant success in applications where the user interface is usually a conversational artificial intelligence (AI) agent and engages the user…

Computation and Language · Computer Science 2025-03-10 Fei Wei , Yaliang Li , Bolin Ding

A rapidly increasing amount of human conversation occurs online. But divisiveness and conflict can fester in text-based interactions on social media platforms, in messaging apps, and on other digital forums. Such toxicity increases…

Human-Computer Interaction · Computer Science 2023-10-24 Lisa P. Argyle , Ethan Busby , Joshua Gubler , Chris Bail , Thomas Howe , Christopher Rytting , David Wingate

Chatbots are conversational software applications designed to interact dialectically with users for a plethora of different purposes. Surprisingly, these colloquial agents have only recently been coupled with computational models of…

Artificial Intelligence · Computer Science 2024-08-07 Federico Castagna , Nadin Kokciyan , Isabel Sassoon , Simon Parsons , Elizabeth Sklar

Persuasion, as one of the crucial abilities in human communication, has garnered extensive attention from researchers within the field of intelligent dialogue systems. We humans tend to persuade others to change their viewpoints, attitudes…

Computation and Language · Computer Science 2024-02-08 Mengqi Chen , Bin Guo , Hao Wang , Haoyu Li , Qian Zhao , Jingqi Liu , Yasan Ding , Yan Pan , Zhiwen Yu

Large Language Models (LLMs) are transforming artificial intelligence, evolving into task-oriented systems capable of autonomous planning and execution. One of the primary applications of LLMs is conversational AI systems, which must…

Computation and Language · Computer Science 2025-01-22 Elad Levi , Ilan Kadar

As a key form in online social platforms, group chat is a popular space for interest exchange or problem-solving, but its effectiveness is often hindered by inactivity and management challenges. While recent large language models (LLMs)…

Artificial Intelligence · Computer Science 2026-03-06 Zijie Meng , Zheyong Xie , Zheyu Ye , Chonggang Lu , Zuozhu Liu , Zihan Niu , Yao Hu , Shaosheng Cao

The recent advancements in artificial intelligence highlight the potential of language models in psychological health support. While models trained on data from mental health service platform have achieved preliminary success, challenges…

Computation and Language · Computer Science 2024-03-26 Hongbin Na

Background: The increasing deployment of Conversational Artificial Intelligence (CAI) in mental health interventions necessitates an evaluation of their efficacy in rectifying cognitive biases and recognizing affect in human-AI…

Computers and Society · Computer Science 2025-02-11 Marcin Rządeczka , Anna Sterna , Julia Stolińska , Paulina Kaczyńska , Marcin Moskalewicz

Dialogue-based language models mark a huge milestone in the field of artificial intelligence, by their impressive ability to interact with users, as well as a series of challenging tasks prompted by customized instructions. However, the…

Artificial Intelligence · Computer Science 2023-04-26 Rui Hao , Linmei Hu , Weijian Qi , Qingliu Wu , Yirui Zhang , Liqiang Nie

It is popular lately to train large language models to be used as chat assistants, but in the conversation between the user and the chat assistant, there are prompts, require multi-turns between the chat assistant and the user. However,…

Computation and Language · Computer Science 2025-02-24 Haun Leung , ZiNan Wang

Chat GPT belongs to the category of Generative Pre-trained Transformer (GPT) language models, which have received specialized training to produce text based on natural language inputs. Its purpose is to imitate human-like conversation and…

Human-Computer Interaction · Computer Science 2023-11-03 Wei Zhou

Large language models show potential for scalable mental-health support by simulating Cognitive Behavioral Therapy (CBT) counselors. However, existing methods often rely on static cognitive profiles and omniscient single-agent simulation,…

Computation and Language · Computer Science 2026-04-09 Chang Liu , Changsheng Ma , Yongfeng Tao , Bin Hu , Minqiang Yang

Artificial Intelligence (AI) has revolutionized various fields, including medicine and mental health support. One promising application is ChatGPT, an advanced conversational AI model that uses deep learning techniques to provide human-like…

Neurons and Cognition · Quantitative Biology 2023-11-16 Farzan Vahedifard , Atieh Sadeghniiat Haghighi , Tirth Dave , Mohammad Tolouei , Fateme Hoshyar Zare

Systems powered by artificial intelligence are being developed to be more user-friendly by communicating with users in a progressively human-like conversational way. Chatbots, also known as dialogue systems, interactive conversational…

Human-Computer Interaction · Computer Science 2020-01-03 Kennedy Ralston , Yuhao Chen , Haruna Isah , Farhana Zulkernine

Large language models (LLMs) have been widely applied in various fields due to their excellent capability for memorizing knowledge and chain of thought (CoT). When these language models are applied in the field of psychological counseling,…

Computation and Language · Computer Science 2023-11-02 Yirong Chen , Xiaofen Xing , Jingkai Lin , Huimin Zheng , Zhenyu Wang , Qi Liu , Xiangmin Xu

The use of Large Language Models for dialogue systems is rising, presenting a new challenge: how do we assess users' chat experience in these systems? Leveraging Natural Language Processing (NLP)-powered dialog analyzers to create dialog…

Human-Computer Interaction · Computer Science 2024-09-27 Eason Chen

Recent advancements in large language models (LLMs) promise to expand mental health interventions by emulating therapeutic techniques, potentially easing barriers to care. Yet there is a lack of real-world empirical evidence evaluating the…

Human-Computer Interaction · Computer Science 2025-01-28 Yinzhou Wang , Yimeng Wang , Ye Xiao , Liabette Escamilla , Bianca Augustine , Kelly Crace , Gang Zhou , Yixuan Zhang

Many AI systems focus solely on providing solutions or explaining outcomes. However, complex tasks like research and strategic thinking often benefit from a more comprehensive approach to augmenting the thinking process rather than…

Human-Computer Interaction · Computer Science 2024-12-25 Soya Park , Hari Subramonyam , Chinmay Kulkarni

People experiencing severe distress increasingly use Large Language Model (LLM) chatbots as mental health support tools. Discussions on social media have described how engagements were lifesaving for some, but evidence suggests that…

Human-Computer Interaction · Computer Science 2025-05-12 Inhwa Song , Sachin R. Pendse , Neha Kumar , Munmun De Choudhury

There is a significant gap between patient needs and available mental health support today. In this paper, we aim to thoroughly examine the potential of using Large Language Models (LLMs) to assist professional psychotherapy. To this end,…

Computation and Language · Computer Science 2025-01-28 Mian Zhang , Xianjun Yang , Xinlu Zhang , Travis Labrum , Jamie C. Chiu , Shaun M. Eack , Fei Fang , William Yang Wang , Zhiyu Zoey Chen