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Automatic analysis of user reviews to understand user sentiments toward app functionality (i.e. app features) helps align development efforts with user expectations and needs. Recent advances in Large Language Models (LLMs) such as ChatGPT…

Computation and Language · Computer Science 2025-02-11 Faiz Ali Shah , Ahmed Sabir , Rajesh Sharma , Dietmar Pfahl

The use of large language models (LLMs) in natural language processing (NLP) tasks is rapidly increasing, leading to changes in how researchers approach problems in the field. To fully utilize these models' abilities, a better understanding…

Computation and Language · Computer Science 2023-11-07 Bishal Santra , Sakya Basak , Abhinandan De , Manish Gupta , Pawan Goyal

CTR prediction plays a vital role in recommender systems. Recently, large language models (LLMs) have been applied in recommender systems due to their emergence abilities. While leveraging semantic information from LLMs has shown some…

Information Retrieval · Computer Science 2024-11-25 Chenxu Zhu , Shigang Quan , Bo Chen , Jianghao Lin , Xiaoling Cai , Hong Zhu , Xiangyang Li , Yunjia Xi , Weinan Zhang , Ruiming Tang

Large Language Models (LLMs) have made it possible for recommendation systems to interact with users in open-ended conversational interfaces. In order to personalize LLM responses, it is crucial to elicit user preferences, especially when…

Artificial Intelligence · Computer Science 2025-10-15 Ali Montazeralghaem , Guy Tennenholtz , Craig Boutilier , Ofer Meshi

User simulation is increasingly vital to develop and evaluate recommender systems (RSs). While Large Language Models (LLMs) offer promising avenues to simulate user behavior, they often struggle with the absence of specific task alignment…

Human-Computer Interaction · Computer Science 2026-04-20 Tianjun Wei , Huizhong Guo , Yingpeng Du , Zhu Sun , Huang Chen , Dongxia Wang , Jie Zhang

Large language models (LLMs) have rapidly evolved from general-purpose systems to multimodal models capable of processing text, images, and audio. As both general-purpose LLMs (GLLMs) and multimodal LLMs (MLLMs) gain widespread adoption,…

Software Engineering · Computer Science 2026-04-08 Yujian Liu , Xiao Yu , Jacky Keung , Xing Hu , Xin Xia , Xiaoxue Ma

Large language models (LLMs) are increasingly prevalent in recommender systems, where LLMs can be used to generate personalized recommendations. Here, we examine how different LLM-generated explanations for movie recommendations affect…

Human-Computer Interaction · Computer Science 2025-08-20 Yuanjun Feng , Stefan Feuerriegel , Yash Raj Shrestha

Most large language models (LLMs) are sensitive to prompts, and another synonymous expression or a typo may lead to unexpected results for the model. Composing an optimal prompt for a specific demand lacks theoretical support and relies…

Computation and Language · Computer Science 2024-06-18 Zhenyu Zhang , Bingguang Hao , Jinpeng Li , Zekai Zhang , Dongyan Zhao

This article proposes a new integration of linguistic anthropology and machine learning (ML) around convergent interests in both the underpinnings of language and making language technologies more socially responsible. While linguistic…

Computers and Society · Computer Science 2024-11-11 Graham M. Jones , Shai Satran , Arvind Satyanarayan

Semantic dimensions of sound have been playing a central role in understanding the nature of auditory sensory experience as well as the broader relation between perception, language, and meaning. Accordingly, and given the recent…

Computation and Language · Computer Science 2023-05-05 Kai Siedenburg , Charalampos Saitis

Large language models (LLMs) have achieved remarkable success across various domains, but effectively incorporating complex and potentially noisy user timeline data into LLMs remains a challenge. Current approaches often involve translating…

Computation and Language · Computer Science 2024-09-11 Lin Ning , Luyang Liu , Jiaxing Wu , Neo Wu , Devora Berlowitz , Sushant Prakash , Bradley Green , Shawn O'Banion , Jun Xie

Precisely understanding users' contextual search intent has been an important challenge for conversational search. As conversational search sessions are much more diverse and long-tailed, existing methods trained on limited data still show…

Information Retrieval · Computer Science 2023-10-23 Kelong Mao , Zhicheng Dou , Fengran Mo , Jiewen Hou , Haonan Chen , Hongjin Qian

Understanding how users authentically interact with Large Language Models (LLMs) remains a significant challenge in human-computer interaction research. Most existing studies rely on self-reported usage patterns or controlled experimental…

Computers and Society · Computer Science 2025-09-18 Kalyani Khona

Interactive user interfaces have increasingly explored AI's role in enhancing communication efficiency and productivity in collaborative tasks. The emergence of Large Language Models (LLMs) such as ChatGPT has revolutionized conversational…

Human-Computer Interaction · Computer Science 2024-03-06 Ashish Bastola , Hao Wang , Judsen Hembree , Pooja Yadav , Zihao Gong , Emma Dixon , Abolfazl Razi , Nathan McNeese

Interaction with Large Language Models (LLMs) is primarily carried out via prompting. A prompt is a natural language instruction designed to elicit certain behaviour or output from a model. In theory, natural language prompts enable…

Human-Computer Interaction · Computer Science 2024-03-15 Michael Desmond , Michelle Brachman

Prevailing large language models (LLMs) are capable of human responses simulation through its unprecedented content generation and reasoning abilities. However, it is not clear whether and how to leverage LLMs to simulate field experiments.…

Artificial Intelligence · Computer Science 2024-08-20 Yaoyu Chen , Yuheng Hu , Yingda Lu

The explainability of recommendation systems is crucial for enhancing user trust and satisfaction. Leveraging large language models (LLMs) offers new opportunities for comprehensive recommendation logic generation. However, in existing…

Information Retrieval · Computer Science 2024-07-04 Hongke Zhao , Songming Zheng , Likang Wu , Bowen Yu , Jing Wang

In human-centered design, developing a comprehensive and in-depth understanding of user experiences, i.e., empathic understanding, is paramount for designing products that truly meet human needs. Nevertheless, accurately comprehending the…

Human-Computer Interaction · Computer Science 2024-03-21 Qihao Zhu , Leah Chong , Maria Yang , Jianxi Luo

Large Language Models (LLMs) are increasingly applied to automate software engineering tasks, including the generation of UML class diagrams from natural language descriptions. While prior work demonstrates that LLMs can produce…

Software Engineering · Computer Science 2026-04-07 Rabia Iftikhar , Andreas Rausch

User Satisfaction Modeling (USM) is one of the popular choices for task-oriented dialogue systems evaluation, where user satisfaction typically depends on whether the user's task goals were fulfilled by the system. Task-oriented dialogue…

Computation and Language · Computer Science 2023-05-29 Yue Feng , Yunlong Jiao , Animesh Prasad , Nikolaos Aletras , Emine Yilmaz , Gabriella Kazai