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Conversational Recommender Systems (CRSs) are receiving growing research attention across domains, yet their user experience (UX) evaluation remains limited. Existing reviews largely overlook empirical UX studies, particularly in adaptive…
Large language models (LLMs) have advanced in text and vision, but their reasoning on audio remains limited. Most existing methods rely on dense audio embeddings, which are difficult to interpret and often fail on structured reasoning…
High-stakes applications require AI-generated models to be interpretable. Current algorithms for the synthesis of potentially interpretable models rely on objectives or regularization terms that represent interpretability only coarsely…
Modeling long histories plays a pivotal role in enhancing recommendation systems, allowing to capture user's evolving preferences, resulting in more precise and personalized recommendations. In this study we tackle the challenges of…
Recent years have seen important advances in the building of interpretable models, machine learning models that are designed to be easily understood by humans. In this work, we show that large language models (LLMs) are remarkably good at…
Explainable recommender systems are designed to elucidate the explanation behind each recommendation, enabling users to comprehend the underlying logic. Previous works perform rating prediction and explanation generation in a multi-task…
Effective emotional support hinges on understanding users' emotions and needs to provide meaningful comfort during multi-turn interactions. Large Language Models (LLMs) show great potential for expressing empathy; however, they often…
Large Language Models (LLMs) play a crucial role in capturing structured semantics to enhance language understanding, improve interpretability, and reduce bias. Nevertheless, an ongoing controversy exists over the extent to which LLMs can…
Large language models (LLMs) achieve strong average performance yet remain unreliable at the instance level, with frequent hallucinations, brittle failures, and poorly calibrated confidence. We study reliability through the lens of…
The use of large language model (LLM)-powered chatbots, such as ChatGPT, has become popular across various domains, supporting a range of tasks and processes. However, due to the intrinsic complexity of LLMs, effective prompting is more…
Mobile applications have become indispensable companions in our daily lives. Spanning over the categories from communication and entertainment to healthcare and finance, these applications have been influential in every aspect. Despite…
Query understanding in Conversational Information Seeking (CIS) involves accurately interpreting user intent through context-aware interactions. This includes resolving ambiguities, refining queries, and adapting to evolving information…
Plain language summaries (PLSs) are essential for facilitating effective communication between clinicians and patients by making complex medical information easier for laypeople to understand and act upon. Large language models (LLMs) have…
Large Language Models (LLMs) and chatbots show significant promise in streamlining the legal intake process. This advancement can greatly reduce the workload and costs for legal aid organizations, improving availability while making legal…
Understanding human intent is a complex, high-level task for large language models (LLMs), requiring analytical reasoning, contextual interpretation, dynamic information aggregation, and decision-making under uncertainty. Real-world public…
Large Language Models (LLMs) can generate text by transferring style attributes like formality resulting in formal or informal text. However, instructing LLMs to generate text that when spoken, is more intelligible in an acoustically…
Search-augmented large language models (LLMs) have advanced information-seeking tasks by integrating retrieval into generation, reducing users' cognitive burden compared to traditional search systems. Yet they remain insufficient for fully…
Large language models (LLMs) have demonstrated their significant potential to be applied for addressing various application tasks. However, traditional recommender systems continue to face great challenges such as poor interactivity and…
It is known that user-centered approaches to requirements engineering in general lead to a better suited product for the end-users. LLM4RE provides promising approaches to support the requirements elicitation process (e.g. classification of…
Ensuring large language models' (LLMs) responses align with prompt instructions is crucial for application development. Based on our formative study with industry professionals, the alignment requires heavy human involvement and tedious…