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Artificial intelligence (AI)-based decision support systems can be highly accurate yet still fail to support users or improve decisions. Existing theories of AI-assisted decision-making focus on calibrating reliance on AI advice, leaving it…

Human-Computer Interaction · Computer Science 2026-02-03 Venkatesh Sivaraman , Eric P. Mason , Mengfan Ellen Li , Jessica Tong , Andrew J. King , Jeremy M. Kahn , Adam Perer

Recent work has shown the potential benefit of selective prediction systems that can learn to defer to a human when the predictions of the AI are unreliable, particularly to improve the reliability of AI systems in high-stakes applications…

Disaggregated evaluations of AI systems, in which system performance is assessed and reported separately for different groups of people, are conceptually simple. However, their design involves a variety of choices. Some of these choices…

Solutions relying on artificial intelligence are devised to predict data patterns and answer questions that are clearly defined, involve an enumerable set of solutions, clear rules, and inherently binary decision mechanisms. Yet, as they…

Computers and Society · Computer Science 2020-10-30 Niya Stoimenova , Rebecca Price

The explanation dimension of Artificial Intelligence (AI) based system has been a hot topic for the past years. Different communities have raised concerns about the increasing presence of AI in people's everyday tasks and how it can affect…

Human-Computer Interaction · Computer Science 2021-02-23 Juliana Jansen Ferreira , Mateus Monteiro

A longstanding goal of artificial intelligence is to create artificial agents capable of learning to perform tasks that require sequential decision making. Importantly, while it is the artificial agent that learns and acts, it is still up…

Artificial Intelligence · Computer Science 2021-07-14 Ruohan Zhang , Faraz Torabi , Garrett Warnell , Peter Stone

Expert decision-makers (DMs) in high-stakes AI-assisted decision-making (AIaDM) settings receive and reconcile recommendations from AI systems before making their final decisions. We identify distinct properties of these settings which are…

Human-Computer Interaction · Computer Science 2023-02-14 Nicholas Wolczynski , Maytal Saar-Tsechansky , Tong Wang

Human-AI collaboration is increasingly relevant in consequential areas where AI recommendations support human discretion. However, human-AI teams' effectiveness, capability, and fairness highly depend on human perceptions of AI. Positive…

Human-Computer Interaction · Computer Science 2025-06-06 Domenique Zipperling , Luca Deck , Julia Lanzl , Niklas Kühl

AI predictive systems are increasingly embedded in decision making pipelines, shaping high stakes choices once made solely by humans. Yet robust decisions under uncertainty still rely on capabilities that current AI lacks: domain knowledge…

Artificial Intelligence · Computer Science 2025-10-28 Sima Noorani , Shayan Kiyani , George Pappas , Hamed Hassani

People are known to judge artificial intelligence using a utilitarian moral philosophy and humans using a moral philosophy emphasizing perceived intentions. But why do people judge humans and machines differently? Psychology suggests that…

Computers and Society · Computer Science 2023-09-20 Jingling Zhang , Jane Conway , César A. Hidalgo

AI systems are increasingly intertwined with daily life, assisting users with various tasks and guiding decision-making. This integration introduces risks of AI-driven manipulation, where such systems may exploit users' cognitive biases and…

Traditionally, the way one evaluates the performance of an Artificial Intelligence (AI) system is via a comparison to human performance in specific tasks, treating humans as a reference for high-level cognition. However, these comparisons…

Artificial Intelligence · Computer Science 2019-11-25 Camilo M. Signorelli , Xerxes D. Arsiwalla

Artificial Intelligence (AI) has made impressive progress in recent years and represents a key technology that has a crucial impact on the economy and society. However, it is clear that AI and business models based on it can only reach…

AI has revolutionised decision-making across various fields. Yet human judgement remains paramount for high-stakes decision-making. This has fueled explorations of collaborative decision-making between humans and AI systems, aiming to…

Human-Computer Interaction · Computer Science 2026-01-22 Simran Kaur , Sara Salimzadeh , Ujwal Gadiraju

Human error remains a dominant risk driver in safety-critical sectors such as nuclear power, aviation, and healthcare, where seemingly minor mistakes can cascade into catastrophic outcomes. Although decades of research have produced a rich…

Human-Computer Interaction · Computer Science 2025-07-02 Xingyu Xiao , Hongxu Zhu , Jingang Liang , Jiejuan Tong , Haitao Wang

We present an empirical study of how both experienced tutors and non-tutors judge the correctness of tutor praise responses under different Artificial Intelligence (AI)-assisted interfaces, types of explanation (textual explanations vs.…

Human-Computer Interaction · Computer Science 2026-01-06 Eason Chen , Jeffrey Li , Scarlett Huang , Xinyi Tang , Jionghao Lin , Paulo Carvalho , Kenneth Koedinger

With AI systems widely applied to assist humans in decision-making processes such as talent hiring, school admission, and loan approval; there is an increasing need to ensure that the decisions made are fair. One major challenge for…

Machine Learning · Computer Science 2026-05-05 Zhe Yu , Xiaoyin Xi , Pranam Prakash Shetty

Over the past decade, artificial intelligence has demonstrated its efficiency in many different applications and a huge number of algorithms have become central and ubiquitous in our life. Their growing interest is essentially based on…

Computers and Society · Computer Science 2019-05-24 Éric Fourneret , Blaise Yvert

Artificial Intelligence (AI) is poised to transform healthcare delivery through revolutionary advances in clinical decision support and diagnostic capabilities. While human expertise remains foundational to medical practice, AI-powered…

AI is anticipated to enhance human decision-making in high-stakes domains like aviation, but adoption is often hindered by challenges such as inappropriate reliance and poor alignment with users' decision-making. Recent research suggests…

Human-Computer Interaction · Computer Science 2024-09-23 Zelun Tony Zhang , Sebastian S. Feger , Lucas Dullenkopf , Rulu Liao , Lukas Süsslin , Yuanting Liu , Andreas Butz