Related papers: Beyond Static Evaluation: A Dynamic Approach to As…
Large Language Models (LLMs) have demonstrated remarkable capabilities across diverse tasks but remain fundamentally static, unable to adapt their internal parameters to novel tasks, evolving knowledge domains, or dynamic interaction…
Assistive agents should not only take actions on behalf of a human, but also step out of the way and cede control when there are important decisions to be made. However, current methods for building assistive agents, whether via mimicking…
Context: Manual qualitative data analysis is time-intensive and can compromise validity and replicability, affecting analysis design, implementation, and reporting. Large Language Models (LLMs) enable human-bot collaboration in Software…
As LLMs continuously evolve, there is an urgent need for a reliable evaluation method that delivers trustworthy results promptly. Currently, static benchmarks suffer from inflexibility and unreliability, leading users to prefer human voting…
Agentic AI systems use specialized agents to handle tasks within complex workflows, enabling automation and efficiency. However, optimizing these systems often requires labor-intensive, manual adjustments to refine roles, tasks, and…
LLM-powered applications are highly susceptible to the quality of user prompts, and crafting high-quality prompts can often be challenging especially for domain-specific applications. This paper presents a novel dynamic context-aware prompt…
Understanding the dynamics of human-AI interaction in question answering is crucial for enhancing collaborative efficiency. Extending from our initial formative study, which revealed challenges in human utilization of conversational AI…
Evaluating conversational AI systems that use external tools is challenging, as errors can arise from complex interactions among user, agent, and tools. While existing evaluation methods assess either user satisfaction or agents'…
Large language models (LLMs) have achieved superior performance in powering text-based AI agents, endowing them with decision-making and reasoning abilities akin to humans. Concurrently, there is an emerging research trend focused on…
Large Language Models have found application in various mundane and repetitive tasks including Human Resource (HR) support. We worked with the domain experts of SAP SE to develop an HR support chatbot as an efficient and effective tool for…
Emotional support is a core capability in human-AI interaction, with applications including psychological counseling, role play, and companionship. However, existing evaluations of large language models (LLMs) often rely on short, static…
Dialogue systems have received increasing attention while automatically evaluating their performance remains challenging. User satisfaction estimation (USE) has been proposed as an alternative. It assumes that the performance of a dialogue…
When developing new large language models (LLMs), a key step is evaluating their final performance, often by computing the win-rate against a reference model based on external feedback. Human feedback is the gold standard, particularly for…
The development of believable, natural, and interactive digital artificial agents is a field of growing interest. Theoretical uncertainties and technical barriers present considerable challenges to the field, particularly with regards to…
The recent advancements introduced by Large Language Models (LLMs) have transformed how Artificial Intelligence (AI) can support complex, real world tasks, pushing research outside the text boundaries towards multi modal contexts and…
By conditioning on natural language instructions, large language models (LLMs) have displayed impressive capabilities as general-purpose computers. However, task performance depends significantly on the quality of the prompt used to steer…
Classroom dialogue plays a crucial role in fostering student engagement and deeper learning. However, analysing dialogue sequences has traditionally relied on either theoretical frameworks or empirical descriptions of practice, with limited…
The integration of voice-based AI agents in healthcare presents a transformative opportunity to bridge economic and accessibility gaps in digital health delivery. This paper explores the role of large language model (LLM)-powered voice…
LLM-based and agent-based synthetic personas are increasingly used in design and product decision-making, yet prior work shows that prompt-based personas often produce persuasive but unverifiable responses that obscure their evidentiary…
Analyzing usability test videos is arduous. Although recent research showed the promise of AI in assisting with such tasks, it remains largely unknown how AI should be designed to facilitate effective collaboration between user experience…