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AI services are known to have unstable behavior when subjected to changes in data, models or users. Such behaviors, whether triggered by omission or commission, lead to trust issues when AI works with humans. The current approach of…

Human-Computer Interaction · Computer Science 2023-02-21 Biplav Srivastava , Kausik Lakkaraju , Mariana Bernagozzi , Marco Valtorta

We conducted controlled experimental bias audits for four versions of ChatGPT, which we asked to recommend an opening offer in salary negotiations for a new hire. We submitted 98,800 prompts to each version, systematically varying the…

Computers and Society · Computer Science 2024-10-10 R. Stuart Geiger , Flynn O'Sullivan , Elsie Wang , Jonathan Lo

AI Large Language Models (LLMs) like ChatGPT are set to reshape some aspects of policymaking processes. Policy practitioners are already using ChatGPT for help with a variety of tasks: from drafting statements, submissions, and…

Computers and Society · Computer Science 2025-06-18 Matt Ziegler , Sarah Lothian , Brian O'Neill , Richard Anderson , Yoshitaka Ota

The ethical implications and potentials for misuse of Generative Artificial Intelligence are increasingly worrying topics. This paper explores how easily the default ethical guardrails of ChatGPT, using its latest customization features,…

Computers and Society · Computer Science 2024-07-24 Alessio Buscemi , Daniele Proverbio

Over the past half century, there have been several false dawns during which the "arrival" of world-changing artificial intelligence (AI) has been heralded. Tempting fate, the authors believe the age of AI has, indeed, finally arrived.…

Computers and Society · Computer Science 2023-05-08 Andrew W. Torrance , Bill Tomlinson

This paper investigates the capabilities of ChatGPT as an automated assistant in diverse domains, including scientific writing, mathematics, education, programming, and healthcare. We explore the potential of ChatGPT to enhance…

Human-Computer Interaction · Computer Science 2023-06-07 Amos Azaria , Rina Azoulay , Shulamit Reches

We perform a mixed-method frame semantics-based analysis on a dataset of more than 49,000 sentences collected from 5846 news articles that mention AI. The dataset covers the twelve-month period centred around the launch of OpenAI's chatbot…

Computation and Language · Computer Science 2024-11-26 Igor Ryazanov , Carl Öhman , Johanna Björklund

Artificial Intelligence (AI), with ChatGPT as a prominent example, has recently taken center stage in various domains including higher education, particularly in Computer Science and Engineering (CSE). The AI revolution brings both…

Computers and Society · Computer Science 2024-07-09 Zhangying He , Thomas Nguyen , Tahereh Miari , Mehrdad Aliasgari , Setareh Rafatirad , Hossein Sayadi

ChatGPT is a type of artificial intelligence language model that uses deep learning algorithms to generate human-like responses to text-based prompts. The introduction of the latest ChatGPT version in November of 2022 has caused shockwaves…

Computers and Society · Computer Science 2023-05-02 Mohammad Fraiwan , Natheer Khasawneh

Auditing of AI systems is a promising way to understand and manage ethical problems and societal risks associated with contemporary AI systems, as well as some anticipated future risks. Efforts to develop standards for auditing Artificial…

Computers and Society · Computer Science 2024-04-23 David Manheim , Sammy Martin , Mark Bailey , Mikhail Samin , Ross Greutzmacher

A widespread view is that Artificial Intelligence cannot be creative. We tested this assumption by comparing human-generated ideas with those generated by six Generative Artificial Intelligence (GAI) chatbots: $alpa.\!ai$, $Copy.\!ai$,…

Artificial Intelligence · Computer Science 2023-10-18 Jennifer Haase , Paul H. P. Hanel

Regulatory compliance in the pharmaceutical industry entails navigating through complex and voluminous guidelines, often requiring significant human resources. To address these challenges, our study introduces a chatbot model that utilizes…

Computation and Language · Computer Science 2024-02-07 Jaewoong Kim , Moohong Min

With various AI tools such as ChatGPT becoming increasingly popular, we are entering a true AI era. We can foresee that exceptional AI tools will soon reap considerable profits. A crucial question arise: should AI tools share revenue with…

Machine Learning · Computer Science 2023-06-21 Dong Zhang

Evaluating the safety of AI Systems is a pressing concern for organizations deploying them. In addition to the societal damage done by the lack of fairness of those systems, deployers are concerned about the legal repercussions and the…

ChatGPT has enabled access to AI-generated writing for the masses, and within just a few months, this product has disrupted the knowledge economy, initiating a culture shift in the way people work, learn, and write. The need to discriminate…

Machine Learning · Computer Science 2023-03-30 Heather Desaire , Aleesa E. Chua , Madeline Isom , Romana Jarosova , David Hua

Conversational generative AI systems such as ChatGPT are transforming how people seek and engage with information online. Unlike traditional search engines, these systems support open-ended, conversational inquiry, yet it remains unclear…

Human-Computer Interaction · Computer Science 2026-04-14 Yulin Yu , Yizhou Li , Siddharth Suri , Scott Counts

This research article explores the potential of Artificial Intelligence (AI) and Chat Generative Pre-trained Transformers (ChatGPT) in revolutionizing the landscape of parental support and child care. With the advancement of generative AI,…

Human-Computer Interaction · Computer Science 2024-07-16 Mohsena Ashraf

The rapid advancement of Generative AI (Gen AI) technologies, particularly tools like ChatGPT, is significantly impacting the labor market by reshaping job roles and skill requirements. This study examines the demand for ChatGPT-related…

Computers and Society · Computer Science 2024-12-11 Mahdi Ahmadi , Neda Khosh Kheslat , Adebola Akintomide

As AI technologies are rolled out into healthcare, academia, human resources, law, and a multitude of other domains, they become de-facto arbiters of truth. But truth is highly contested, with many different definitions and approaches. This…

Computers and Society · Computer Science 2023-01-31 Luke Munn , Liam Magee , Vanicka Arora

In this position paper, we observe that empirical evaluation in Generative AI is at a crisis point since traditional ML evaluation and benchmarking strategies are insufficient to meet the needs of evaluating modern GenAI models and systems.…

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