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Conversational information access is an emerging research area. Currently, human evaluation is used for end-to-end system evaluation, which is both very time and resource intensive at scale, and thus becomes a bottleneck of progress. As an…

Information Retrieval · Computer Science 2020-06-17 Shuo Zhang , Krisztian Balog

This paper explores the effectiveness of using large language models (LLMs) for personalized movie recommendations from users' perspectives in an online field experiment. Our study involves a combination of between-subject prompt and…

Information Retrieval · Computer Science 2024-05-01 Ruixuan Sun , Xinyi Li , Avinash Akella , Joseph A. Konstan

In this paper, we present empirical studies on conversational recommendation tasks using representative large language models in a zero-shot setting with three primary contributions. (1) Data: To gain insights into model behavior in…

Information Retrieval · Computer Science 2023-08-22 Zhankui He , Zhouhang Xie , Rahul Jha , Harald Steck , Dawen Liang , Yesu Feng , Bodhisattwa Prasad Majumder , Nathan Kallus , Julian McAuley

Large language models are powerful systems that excel at many tasks, ranging from translation to mathematical reasoning. Yet, at the same time, these models often show unhuman-like characteristics. In the present paper, we address this gap…

Computation and Language · Computer Science 2023-06-08 Marcel Binz , Eric Schulz

Predicting human daily behavior is challenging due to the complexity of routine patterns and short-term fluctuations. While data-driven models have improved behavior prediction by leveraging empirical data from various platforms and…

Machine Learning · Computer Science 2025-05-26 Haoxin Li , Jingtao Ding , Jiahui Gong , Yong Li

While large language models (LLMs) are generally considered proficient in generating language, how similar their language usage is to that of humans remains understudied. In this paper, we test whether models exhibit linguistic convergence,…

Computation and Language · Computer Science 2026-02-13 Terra Blevins , Susanne Schmalwieser , Benjamin Roth

A long-standing challenge in developing accurate recommendation models is simulating user behavior, mainly due to the complex and stochastic nature of user interactions. Towards this, one promising line of work has been the use of Large…

Information Retrieval · Computer Science 2025-09-15 Himanshu Thakur , Eshani Agrawal , Smruthi Mukund

Task-oriented conversational systems are essential for efficiently addressing diverse user needs, yet their development requires substantial amounts of high-quality conversational data that is challenging and costly to obtain. While large…

Information Retrieval · Computer Science 2025-11-06 Zhefan Wang , Ning Geng , Zhiqiang Guo , Weizhi Ma , Min Zhang

Collecting high quality conversational data can be very expensive for most applications and infeasible for others due to privacy, ethical, or similar concerns. A promising direction to tackle this problem is to generate synthetic dialogues…

Computation and Language · Computer Science 2023-02-20 Maximillian Chen , Alexandros Papangelis , Chenyang Tao , Seokhwan Kim , Andy Rosenbaum , Yang Liu , Zhou Yu , Dilek Hakkani-Tur

User simulation has been a cost-effective technique for evaluating conversational recommender systems. However, building a human-like simulator is still an open challenge. In this work, we focus on how users reformulate their utterances…

Information Retrieval · Computer Science 2022-05-05 Shuo Zhang , Mu-Chun Wang , Krisztian Balog

User simulation has long played a vital role in computer science due to its potential to support a wide range of applications. Language, as the primary medium of human communication, forms the foundation of social interaction and behavior.…

Large language models (LLMs) offer emerging opportunities for psychological and behavioral research, but methodological guidance is lacking. This article provides a framework for using LLMs as psychological simulators across two primary…

Computers and Society · Computer Science 2026-04-07 Zhicheng Lin

With the large language model showing human-like logical reasoning and understanding ability, whether agents based on the large language model can simulate the interaction behavior of real users, so as to build a reliable virtual…

Information Retrieval · Computer Science 2024-03-05 Chenwei Zhang , Wenran Lu , Chunhe Ni , Hongbo Wang , Jiang Wu

Large language models (LLMs) are increasingly used as human simulators, both for evaluating conversational systems and for generating fine-tuning data. However, naive "act-as-a-user" prompting often yields verbose, unrealistic utterances,…

Artificial Intelligence · Computer Science 2026-05-19 Ashutosh Hathidara , Julien Yu , Vaishali Senthil , Sebastian Schreiber , Anil Babu Ankisettipalli

Reinforcement learning (RL) has gained popularity in the realm of recommender systems due to its ability to optimize long-term rewards and guide users in discovering relevant content. However, the successful implementation of RL in…

Information Retrieval · Computer Science 2024-08-21 Nathan Corecco , Giorgio Piatti , Luca A. Lanzendörfer , Flint Xiaofeng Fan , Roger Wattenhofer

For researchers leveraging Large-Language Models (LLMs) in the generation of training datasets, especially for conversational recommender systems - the absence of robust evaluation frameworks has been a long-standing problem. The efficiency…

Computation and Language · Computer Science 2022-12-19 Harsh Lara , Manoj Tiwari

Conversational recommender systems offer the promise of interactive, engaging ways for users to find items they enjoy. We seek to improve conversational recommendation via three dimensions: 1) We aim to mimic a common mode of human…

Computation and Language · Computer Science 2021-12-13 Shuyang Li , Bodhisattwa Prasad Majumder , Julian McAuley

Of the many commercial and scientific opportunities provided by large language models (LLMs; including Open AI's ChatGPT, Meta's LLaMA, and Anthropic's Claude), one of the more intriguing applications has been the simulation of human…

Computers and Society · Computer Science 2023-10-30 Gabriel Simmons , Christopher Hare

Evaluating AI systems that interact with humans requires understanding their behavior across diverse user populations, but collecting representative human data is often expensive or infeasible, particularly for novel technologies or…

Artificial Intelligence · Computer Science 2026-05-27 Davide Paglieri , Logan Cross , William A. Cunningham , Joel Z. Leibo , Alexander Sasha Vezhnevets

Recommender systems play a central role in numerous real-life applications, yet evaluating their performance remains a significant challenge due to the gap between offline metrics and online behaviors. Given the scarcity and limits (e.g.,…

Information Retrieval · Computer Science 2025-04-18 Nicolas Bougie , Narimasa Watanabe
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