Related papers: Online and Offline Evaluation in Search Clarificat…
Analytical information needs, such as trend analysis and causal impact assessment, are prevalent across various domains including law, finance, science, and much more. However, existing information retrieval paradigms, whether based on…
The inability to correctly resolve rumours circulating online can have harmful real-world consequences. We present a method for incorporating model and data uncertainty estimates into natural language processing models for automatic rumour…
Data integration is considered a classic research field and a pressing need within the information science community. Ontologies play a critical role in such a process by providing well-consolidated support to link and semantically…
We consider two settings of online learning to rank where feedback is restricted to top ranked items. The problem is cast as an online game between a learner and sequence of users, over $T$ rounds. In both settings, the learners objective…
While recent years have witnessed the emergence of various explainable methods in machine learning, to what degree the explanations really represent the reasoning process behind the model prediction -- namely, the faithfulness of…
Off-policy evaluation (OPE) holds the promise of being able to leverage large, offline datasets for both evaluating and selecting complex policies for decision making. The ability to learn offline is particularly important in many…
Interpretable Machine Learning (IML) has become increasingly important in many real-world applications, such as autonomous cars and medical diagnosis, where explanations are significantly preferred to help people better understand how…
Task-oriented dialogue systems aim to fulfill user goals through natural language interactions. They are ideally evaluated with human users, which however is unattainable to do at every iteration of the development phase. Simulated users…
The use of argumentation in education has been shown to improve critical thinking skills for end-users such as students, and computational models for argumentation have been developed to assist in this process. Although these models are…
Two key, but usually ignored, issues for the evaluation of methods of personalization for information retrieval are: that such evaluation must be of a search session as a whole; and, that people, during the course of an information search…
Explanation methods and their evaluation have become a significant issue in explainable artificial intelligence (XAI) due to the recent surge of opaque AI models in decision support systems (DSS). Since the most accurate AI models are…
Evaluation of intelligent assistants in large-scale and online settings remains an open challenge. User behavior-based online evaluation metrics have demonstrated great effectiveness for monitoring large-scale web search and recommender…
When you have a question, the most effective way to have the question answered is to directly connect with experts on the topic and have a conversation with them. Prior to the invention of writing, this was the only way. Although effective,…
Voice search is becoming a popular mode for interacting with search engines. As a result, research has gone into building better voice transcription engines, interfaces, and search engines that better handle inherent verbosity of queries.…
Many procedures for SAT-related problems, in particular for those requiring the complete enumeration of satisfying truth assignments, rely their efficiency and effectiveness on the detection of (possibly small) partial assignments…
Various conceptual and descriptive models of conversational search have been proposed in the literature -- while useful, they do not provide insights into how interaction between the agent and user would change in response to the costs and…
Consumers on a shopping mission often leverage both product search and information seeking systems, such as web search engines and Question Answering (QA) systems, in an iterative process to improve their understanding of available products…
Product search is one of the most popular methods for customers to discover products online. Most existing studies on product search focus on developing effective retrieval models that rank items by their likelihood to be purchased. They,…
Given the recent proliferation of false claims online, there has been a lot of manual fact-checking effort. As this is very time-consuming, human fact-checkers can benefit from tools that can support them and make them more efficient. Here,…
The search task and the system both affect the demand on cognitive resources during information search. In some situations, the demands may become too high for a person. This article has a three-fold goal. First, it presents and critiques…