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Related papers: LaERC-S: Improving LLM-based Emotion Recognition i…

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Understanding the emotions in a dialogue usually requires external knowledge to accurately understand the contents. As the LLMs become more and more powerful, we do not want to settle on the limited ability of the pre-trained language…

Computation and Language · Computer Science 2025-10-03 Han Zhang , Yu Lu , Liyun Zhang , Dian Ding , Dinghua Zhao , Yi-Chao Chen , Ye Wu , Guangtao Xue

Speech Emotion recognition (SER) in call center conversations has emerged as a valuable tool for assessing the quality of interactions between clients and agents. In contrast to controlled laboratory environments, real-life conversations…

Audio and Speech Processing · Electrical Eng. & Systems 2023-10-05 Yajing Feng , Laurence Devillers

Emotional intelligence significantly impacts our daily behaviors and interactions. Although Large Language Models (LLMs) are increasingly viewed as a stride toward artificial general intelligence, exhibiting impressive performance in…

Computation and Language · Computer Science 2023-11-14 Cheng Li , Jindong Wang , Yixuan Zhang , Kaijie Zhu , Wenxin Hou , Jianxun Lian , Fang Luo , Qiang Yang , Xing Xie

Emotion recognition in conversations is essential for ensuring advanced human-machine interactions. However, creating robust and accurate emotion recognition systems in real life is challenging, mainly due to the scarcity of emotion…

Computation and Language · Computer Science 2023-08-30 Théo Deschamps-Berger , Lori Lamel , Laurence Devillers

Large language models (LLMs) show promising capabilities in predicting human emotions from text. However, the mechanisms through which these models process emotional stimuli remain largely unexplored. Our study addresses this gap by…

Computation and Language · Computer Science 2025-07-01 Ala N. Tak , Amin Banayeeanzade , Anahita Bolourani , Mina Kian , Robin Jia , Jonathan Gratch

Large, pre-trained neural networks consisting of self-attention layers (transformers) have recently achieved state-of-the-art results on several speech emotion recognition (SER) datasets. These models are typically pre-trained in…

Understanding and predicting the emotional trajectory in multi-party multi-turn conversations is of great significance. Such information can be used, for example, to generate empathetic response in human-machine interaction or to inform…

Computation and Language · Computer Science 2024-01-02 Enas Altarawneh , Ameeta Agrawal , Michael Jenkin , Manos Papagelis

Machine learning models for speech emotion recognition (SER) can be trained for different tasks and are usually evaluated based on a few available datasets per task. Tasks could include arousal, valence, dominance, emotional categories, or…

Audio and Speech Processing · Electrical Eng. & Systems 2025-02-13 Anna Derington , Hagen Wierstorf , Ali Özkil , Florian Eyben , Felix Burkhardt , Björn W. Schuller

Accurate emotion perception is crucial for various applications, including human-computer interaction, education, and counseling. However, traditional single-modality approaches often fail to capture the complexity of real-world emotional…

Artificial Intelligence · Computer Science 2024-11-05 Zebang Cheng , Zhi-Qi Cheng , Jun-Yan He , Jingdong Sun , Kai Wang , Yuxiang Lin , Zheng Lian , Xiaojiang Peng , Alexander Hauptmann

Effective and safe human-machine collaboration requires the regulated and meaningful exchange of emotions between humans and artificial intelligence (AI). Current AI systems based on large language models (LLMs) can provide feedback that…

Computation and Language · Computer Science 2025-06-18 Xiuwen Wu , Hao Wang , Zhiang Yan , Xiaohan Tang , Pengfei Xu , Wai-Ting Siok , Ping Li , Jia-Hong Gao , Bingjiang Lyu , Lang Qin

Large Language Models (LLMs) excel in handling general knowledge tasks, yet they struggle with user-specific personalization, such as understanding individual emotions, writing styles, and preferences. Personalized Large Language Models…

Artificial Intelligence · Computer Science 2025-09-23 Jiahong Liu , Zexuan Qiu , Zhongyang Li , Quanyu Dai , Wenhao Yu , Jieming Zhu , Minda Hu , Menglin Yang , Tat-Seng Chua , Irwin King

Emotion recognition from electroencephalography (EEG) signals remains challenging due to high inter-subject variability, limited labeled data, and the lack of interpretable reasoning in existing approaches. While recent multimodal large…

Machine Learning · Computer Science 2026-01-14 Fei Ma , Han Lin , Yifan Xie , Hongwei Ren , Xiaoyu Shen , Wenbo Ding , Qi Tian

The advent of large language models (LLMs) such as ChatGPT has attracted considerable attention in various domains due to their remarkable performance and versatility. As the use of these models continues to grow, the importance of…

Neural and Evolutionary Computing · Computer Science 2024-01-19 Jill Baumann , Oliver Kramer

This paper outlines the approach of the ISDS-NLP team in the SemEval 2024 Task 10: Emotion Discovery and Reasoning its Flip in Conversation (EDiReF). For Subtask 1 we obtained a weighted F1 score of 0.43 and placed 12 in the leaderboard. We…

Computation and Language · Computer Science 2024-05-21 Claudiu Creanga , Liviu P. Dinu

Emotion recognition in conversation (ERC) has emerged as a research hotspot in domains such as conversational robots and question-answer systems. How to efficiently and adequately retrieve contextual emotional cues has been one of the key…

Computation and Language · Computer Science 2024-01-26 Jiang Li , Xiaoping Wang , Yingjian Liu , Zhigang Zeng

This research presents a hybrid emotion recognition system integrating advanced Deep Learning, Natural Language Processing (NLP), and Large Language Models (LLMs) to analyze audio and textual data for enhancing customer interactions in…

Computation and Language · Computer Science 2025-03-31 Sahan Hewage Wewelwala , T. G. D. K. Sumanathilaka

Recent advancements in transformer-based speech representation models have greatly transformed speech processing. However, there has been limited research conducted on evaluating these models for speech emotion recognition (SER) across…

Computation and Language · Computer Science 2023-08-21 Anant Singh , Akshat Gupta

Large Language Models (LLMs) demonstrate increasing conversational fluency, yet instilling them with nuanced, human-like emotional expression remains a significant challenge. Current alignment techniques often address surface-level output…

Computation and Language · Computer Science 2025-11-25 Niranjan Chebrolu , Gerard Christopher Yeo , Kokil Jaidka

Speech emotion recognition (SER) has gained significant attention due to its several application fields, such as mental health, education, and human-computer interaction. However, the accuracy of SER systems is hindered by high-dimensional…

Audio and Speech Processing · Electrical Eng. & Systems 2024-06-07 Alaa Nfissi , Wassim Bouachir , Nizar Bouguila , Brian Mishara

Empathetic Conversational Systems (ECS) are built to respond empathetically to the user's emotions and sentiments, regardless of the application domain. Current ECS studies evaluation approaches are restricted to offline evaluation…

Computation and Language · Computer Science 2024-07-29 Aravind Sesagiri Raamkumar , Siyuan Brandon Loh
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