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Related papers: Mining Issue Trackers: Concepts and Techniques

200 papers

Software development projects involve the use of a wide range of tools to produce a software artifact. Software repositories such as source control systems have become a focus for emergent research because they are a source of rich…

Software Engineering · Computer Science 2016-04-20 Jacqui Finlay , Russel Pears , Andy M. Connor

Bug tracking tools are vital for managing bugs in any open source as well as proprietary commercial projects. Considering the significance of using an appropriate bug tracking tool, we assess the features offered by 31 open source bug…

Software Engineering · Computer Science 2017-06-22 Sai Anirudh Karre , Anveshi Shukla , Y. Raghu Reddy

For Open Source Software (OSS) projects, discussions in Issue Tracking Systems (ITS) serve as a crucial collaboration mechanism for diverse stakeholders. However, these discussions can become lengthy and entangled, making it hard to find…

Human-Computer Interaction · Computer Science 2023-08-08 Saskia Gilmer , Avinash Bhat , Shuvam Shah , Kevin Cherry , Jinghui Cheng , Jin L. C. Guo

Usability is a crucial factor but one of the most neglected concerns in open source software (OSS). While far from an ideal approach, a common practice that OSS communities adopt to collaboratively address usability is through discussions…

Human-Computer Interaction · Computer Science 2023-11-13 Arghavan Sanei , Jinghui Cheng

Tracing the sequence of library and system calls that a program makes is very helpful in the characterization of its interactions with the surrounding environment and ultimately of its semantics. Due to entanglements of real-world software…

Cryptography and Security · Computer Science 2024-10-30 Daniele Cono D'Elia , Simone Nicchi , Matteo Mariani , Matteo Marini , Federico Palmaro

Understanding the behavior of software in execution is a key step in identifying and fixing performance issues. This is especially important in high performance computing contexts where even minor performance tweaks can translate into large…

As modern software systems continue to grow in complexity, triage has become a fundamental process in system operations and maintenance. Triage aims to efficiently prioritize, assign, and assess issues to ensure the reliability of complex…

Software Engineering · Computer Science 2025-11-13 Yongxin Zhao , Shenglin Zhang , Yujia Wu , Yuxin Sun , Yongqian Sun , Dan Pei , Chetan Bansal , Minghua Ma

It is important for researchers to understand precisely how data scientists turn raw data into insights, including typical programming patterns, workflow, and methodology. This paper contributes a novel system, called DataInquirer, that…

Human-Computer Interaction · Computer Science 2024-05-29 Jinjin Zhao , Avidgor Gal , Sanjay Krishnan

Agile software development is nowadays a widely adopted practise in both open-source and industrial software projects. Agile teams typically heavily rely on issue management tools to document new issues and keep track of outstanding ones,…

Software Engineering · Computer Science 2022-02-03 Vali Tawosi , Afnan Al-Subaihin , Rebecca Moussa , Federica Sarro

Background. Coping with the rapid growing complexity in contemporary software architecture, tracing has become an increasingly critical practice and been adopted widely by software engineers. By adopting tracing tools, practitioners are…

Software Engineering · Computer Science 2023-06-26 Andrea Janes , Xiaozhou Li , Valentina Lenarduzzi

The number of machine learning, artificial intelligence or data science related software engineering projects using Agile methodology is increasing. However, there are very few studies on how such projects work in practice. In this paper,…

Software Engineering · Computer Science 2019-12-17 Kushal Singla , Joy Bose , Chetan Naik

Research is an incremental, iterative process, with new results relying and building upon previous ones. Scientists need to find, retrieve, understand, and verify results in order to confidently extend them, even when the results are their…

Computation · Statistics 2023-06-30 Gabriel Becker , Sara E. Moore , Michael Lawrence

Version control systems are integral to software development, with GitHub emerging as a popular online platform due to its comprehensive project management tools, including issue tracking and pull requests. However, GitHub lacks a direct…

Software Engineering · Computer Science 2024-07-31 Rifat Ara Proma , Paul Rosen

Traces of user interactions with a software system, captured in production, are commonly used as an input source for user experience testing. In this paper, we present an alternative use, introducing a novel approach of modeling user…

Software Engineering · Computer Science 2019-07-24 Hui Chen , Kostadin Damevski , David Shepherd , Nicholas A. Kraft

Effective issue resolution is crucial for maintaining software quality. Yet developers frequently encounter challenges such as low-quality issue reports, limited understanding of real-world workflows, and a lack of automated support. This…

Software Engineering · Computer Science 2025-12-12 Antu Saha

Most modern Issue Tracking Systems (ITSs) for open source software (OSS) projects allow users to add comments to issues. Over time, these comments accumulate into discussion threads embedded with rich information about the software project,…

Software Engineering · Computer Science 2019-02-20 Deeksha Arya , Wenting Wang , Jin L. C. Guo , Jinghui Cheng

In industrial practice, requirements are an indispensable element of any serious software project. In the academic study of software engineering, requirements are one of the heavily researched subjects. And yet requirements engineering, as…

Software Engineering · Computer Science 2025-02-28 Maria Naumcheva , Sophie Ebersold , Jean-Michel Bruel , Bertrand Meyer

Among the many sources of event data available today, a prominent one is user interaction data. User activity may be recorded during the use of an application or website, resulting in a type of user interaction data often called click data.…

Databases · Computer Science 2022-04-11 Marco Pegoraro , Merih Seran Uysal , Tom-Hendrik Hülsmann , Wil M. P. van der Aalst

With the advent of open source software, a veritable treasure trove of previously proprietary software development data was made available. This opened the field of empirical software engineering research to anyone in academia. Data that is…

Software Engineering · Computer Science 2022-04-19 Adam Tutko , Austin Z. Henley , Audris Mockus

Agile teams juggle multiple tasks so professionals are often assigned to multiple projects, especially in service organizations that monitor and maintain a large suite of software for a large user base. If we could predict changes in…

Software Engineering · Computer Science 2018-09-07 Rahul Krishna , Amritanshu Agrawal , Akond Rahman , Alexander Sobran , Tim Menzies