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Recommender systems have emerged as a new weapon to help online firms to realize many of their strategic goals (e.g., to improve sales, revenue, customer experience etc.). However, many existing techniques commonly approach these goals by…
In many real-world scenarios involving high-stakes and safety implications, a human decision-maker (HDM) may receive recommendations from an artificial intelligence while holding the ultimate responsibility of making decisions. In this…
Human decision-makers often face choices about complex cases with many potentially relevant features, but limited bandwidth to inspect and integrate all available information. In such settings, we study algorithms that highlight a small…
Recent advancements in the field of Artificial Intelligence (AI) establish the basis to address challenging tasks. However, with the integration of AI, new risks arise. Therefore, to benefit from its advantages, it is essential to…
We discuss the role of humans in algorithmic decision-making (ADM) for socially relevant problems from a technical and philosophical perspective. In particular, we illustrate tensions arising from diverse expectations, values, and…
Powerful predictive AI systems have demonstrated great potential in augmenting human decision making. Recent empirical work has argued that the vision for optimal human-AI collaboration requires 'appropriate reliance' of humans on AI…
Motivation: Many researchers with domain expertise are unable to easily apply machine learning to their bioinformatics data due to a lack of machine learning and/or coding expertise. Methods that have been proposed thus far to automate…
Cyber-Physical-Social Systems (CPSS) performance for industry 4.0 is highly context-dependent, where three design areas arise: the artifact itself, the human-agent collaboration, and the organizational settings. Current HF&E tools are…
Multi-criteria decision support systems are used in various fields of human activities. In every alternative multi-criteria decision making problem can be represented by a set of properties or constraints. The properties can be qualitative…
AI has made significant strides recently, leading to various applications in both civilian and military sectors. The military sees AI as a solution for developing more effective and faster technologies. While AI offers benefits like…
Humans often rely on underlying structural patterns-schemas-to create, whether by writing stories, designing software, or composing music. Schemas help organize ideas and guide exploration, but they are often difficult to discover and…
Recommender systems use data on past user preferences to predict possible future likes and interests. A key challenge is that while the most useful individual recommendations are to be found among diverse niche objects, the most reliably…
Human-centered AI (HCAI) is a design philosophy that advocates prioritizing humans in designing, developing, and deploying intelligent systems, aiming to maximize the benefits of AI to humans and avoid potential adverse impacts. While HCAI…
Cyber-Physical Systems (CPS) integrate physical and embedded systems with information and communication technology systems, monitoring and controlling physical processes with minimal human intervention. The connection to information and…
As reliance on AI systems for decision-making grows, it becomes critical to ensure that human users can appropriately balance trust in AI suggestions with their own judgment, especially in high-stakes domains like healthcare. However, human…
Human factors research has long focused on optimizing environments, tools, and systems to account for human performance. Yet, as humanoid robots begin to share our workplaces, homes, and public spaces, the design challenge expands. We must…
Human-AI collaboration for decision-making strives to achieve team performance that exceeds the performance of humans or AI alone. However, many factors can impact success of Human-AI teams, including a user's domain expertise, mental…
In this paper, we argue for a paradigm shift from the current model of explainable artificial intelligence (XAI), which may be counter-productive to better human decision making. In early decision support systems, we assumed that we could…
Cyber-physical systems (CPS) are required to satisfy safety constraints in various application domains such as robotics, industrial manufacturing systems, and power systems. Faults and cyber attacks have been shown to cause safety…
While human-AI decision-making research has primarily used trust measurements to assess the practical usage of AI systems by their end-users, recent empirical evidence suggests that trust measurements do not inform users' appropriate…