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Bug fixing is a critical activity in the software development process. In issue tracking systems such as JIRA, each bug report is assigned a priority level to indicate the urgency and importance level of the bug. The priority may change…

Software Engineering · Computer Science 2025-12-11 Guangzong Cai , Zengyang Li , Peng Liang , Ran Mo , Hui Liu , Yutao Ma

Reopened bugs can degrade the overall quality of a software system since they require unnecessary rework by developers. Moreover, reopened bugs also lead to a loss of trust in the end-users regarding the quality of the software. Thus,…

Software Engineering · Computer Science 2022-02-18 Ankur Tagra , Haoxiang Zhang , Gopi Krishnan Rajbahadur , Ahmed E. Hassan

Bugs are inevitable in software development, and their reporting in open repositories can enhance software transparency and reliability assessment. This study aims to extract information from the issue tracking system Jira and proposes a…

Software Engineering · Computer Science 2024-08-01 Hasan Yagiz Ozkan , Poul Einer Heegaard , Wolfgang Kellerer , Carmen Mas-Machuca

Lately, software development has become a predominantly online process, as more teams host and monitor their projects remotely. Sophisticated approaches employ issue tracking systems like Jira, predicting the time required to resolve issues…

Software Engineering · Computer Science 2026-01-16 Dimitrios-Nikitas Nastos , Themistoklis Diamantopoulos , Davide Tosi , Martina Tropeano , Andreas L. Symeonidis

This paper presents a large-scale study that investigates the bug resolution characteristics among popular Github projects written in different programming languages. We explore correlations but, of course, we cannot infer causation.…

Software Engineering · Computer Science 2020-01-07 Jie M. Zhang , Feng Li , Dan Hao , Meng Wang , Hao Tang , Lu Zhang , Mark Harman

The number of bug reports in complex software increases dramatically. Now bugs are triaged manually, bug triage or assignment is a labor-intensive and time-consuming task. Without knowledge about the structure of the software, testers often…

Software Engineering · Computer Science 2012-06-07 Deqing Wang , Hui Zhang , Rui Liu , Mengxiang Lin , Wenjun Wu , Hongping Hu

Software projects are regularly updated with new functionality and bug fixes through so-called releases. In recent years, many software projects have been shifting to shorter release cycles and this can affect the bug handling activity.…

Software Engineering · Computer Science 2021-03-17 Thorn Jansen , Zeinab Abou Khalil , Eleni Constantinou , Tom Mens

Intrinsic bugs are bugs for which a bug introducing change can be identified in the version control system of a software. In contrast, extrinsic bugs are caused by external changes to a software, such as errors in external APIs; thereby…

Software Engineering · Computer Science 2021-03-30 Gema Rodriguez-Perez , Meiyappan Nagappan , Gregorio Robles

Hot fixes are urgent, unplanned changes deployed to production systems to address time-critical issues. Despite their importance, no existing evaluation benchmark focuses specifically on hot fixes. We present HotBugs$.$jar, the first…

Software Engineering · Computer Science 2025-10-10 Carol Hanna , Federica Sarro , Mark Harman , Justyna Petke

Modern version control systems such as Git or SVN include bug tracking mechanisms, through which developers can highlight the presence of bugs through bug reports, i.e., textual descriptions reporting the problem and what are the steps that…

Software Engineering · Computer Science 2019-07-26 Gemma Catolino , Fabio Palomba , Andy Zaidman , Filomena Ferrucci

Agile teams juggle multiple tasks so professionals are often assigned to multiple projects, especially in service organizations that monitor and maintain a large suite of software for a large user base. If we could predict changes in…

Software Engineering · Computer Science 2018-09-07 Rahul Krishna , Amritanshu Agrawal , Akond Rahman , Alexander Sobran , Tim Menzies

Bug fixing is a complex and time-consuming task in software development. Bug localization research tends to focus on the accuracy of automated tools that suggest source code files for developers to look at. However, little is known about…

Software Engineering · Computer Science 2026-05-07 Pablo Diaz Pedreira , Tamara Lopez , Michel Wermelinger

Developers often use crash reports to understand the root cause of bugs. However, locating the buggy source code snippet from such information is a challenging task, mainly when the log database contains many crash reports. To mitigate this…

Software Engineering · Computer Science 2024-03-19 Marcos Medeiros , Uirá Kulesza , Roberta Coelho , Rodrigo Bonifácio , Christoph Treude , Eiji Adachi

Background: In modern software systems, more and more systems are written in multiple programming languages (PLs). There is no comprehensive investigation on the phenomenon of multi-programming-language (MPL) bugs, which resolution involves…

Software Engineering · Computer Science 2023-07-06 Zengyang Li , Wenshuo Wang , Sicheng Wang , Peng Liang , Ran Mo

Developers build all the software artifacts in development. Existing work has studied the social behavior in software repositories. In one of the most important software repositories, a bug repository, developers create and update bug…

Software Engineering · Computer Science 2017-04-18 Jifeng Xuan , He Jiang , Zhilei Ren , Weiqin Zou

Software is prone to bugs and failures. Security bugs are those that expose or share privileged information and access in violation of the software's requirements. Given the seriousness of security bugs, there are centralized mechanisms for…

Software Engineering · Computer Science 2020-12-16 Daito Nakano , Mingyang Yin , Ryosuke Sato , Abram Hindle , Yasutaka Kamei , Naoyasu Ubayashi

During the life cycle of software development, developers have to fix different kinds of bugs reported by testers or end users. The efficiency and effectiveness of fixing bugs have a huge impact on the reliability of the software as well as…

Software Engineering · Computer Science 2013-11-12 Jaechang Nam , Ning Chen

Software bugs pose an ever-present concern for developers, and patching such bugs requires a considerable amount of costs through complex operations. In contrast, introducing bugs can be an effortless job, in that even a simple mutation can…

Software Engineering · Computer Science 2023-03-02 Jinhan Kim , Jongchan Park , Shin Yoo

Large open-source projects receive a large number of issues (known as bugs), including software defect (i.e., bug) reports and new feature requests from their user and developer communities at a fast rate. The often limited project…

Software Engineering · Computer Science 2025-04-23 Riley Pierson , Armin Moin

Efficient bug resolution is critical for maintaining software quality and user satisfaction. However, specific bug reports experience unusually long resolution times, which may indicate underlying process inefficiencies or complex issues.…

Software Engineering · Computer Science 2026-01-09 Avinash Patil
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