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There is an increasing demand for task-oriented dialogue systems which can assist users in various activities such as booking tickets and restaurant reservations. In order to complete dialogues effectively, dialogue policy plays a key role…

Computation and Language · Computer Science 2019-09-23 Tian Lan , Xianling Mao , Heyan Huang

This paper proposes a novel end-to-end architecture for task-oriented dialogue systems. It is based on a simple and practical yet very effective sequence-to-sequence approach, where language understanding and state tracking tasks are…

Computation and Language · Computer Science 2019-08-08 Lei Shu , Piero Molino , Mahdi Namazifar , Hu Xu , Bing Liu , Huaixiu Zheng , Gokhan Tur

In open-domain conversational systems, it is important but challenging to leverage background knowledge. We can use the incorporation of knowledge to make the generation of dialogue controllable, and can generate more diverse sentences that…

Artificial Intelligence · Computer Science 2021-05-06 Cheng Luo , Dayiheng Liu , Chanjuan Li , Li Lu , Jiancheng Lv

Recent developments in sensing technologies have enabled us to examine the nature of human social behavior in greater detail. By applying an information theoretic method to the spatiotemporal data of cell-phone locations, [C. Song et al.…

Physics and Society · Physics 2011-10-04 Taro Takaguchi , Mitsuhiro Nakamura , Nobuo Sato , Kazuo Yano , Naoki Masuda

There is considerable interest in developing techniques for predicting human behavior, for instance to enable emerging contentious situations to be forecast or the nature of ongoing but hidden activities to be inferred. A promising approach…

Social and Information Networks · Computer Science 2013-01-01 Richard Colbaugh , Kristin Glass , Travis Bauer

Competitive programming remains a very popular activity that combines both software engineering and education. In order to prepare and to practice, contestants use extensive archives of problems from past contents available on various…

Software Engineering · Computer Science 2023-01-12 Artyom Lobanov , Egor Bogomolov , Yaroslav Golubev , Mikhail Mirzayanov , Timofey Bryksin

In spoken Task-Oriented Dialogue (TOD) systems, the choice of the semantic representation describing the users' requests is key to a smooth interaction. Indeed, the system uses this representation to reason over a database and its domain…

Artificial Intelligence · Computer Science 2024-06-21 Lucas Druart , Valentin Vielzeuf , Yannick Estève

This review gives an extensive overview of evaluation methods for task-oriented dialogue systems, paying special attention to practical applications of dialogue systems, for example for customer service. The review (1) provides an overview…

Computation and Language · Computer Science 2024-04-09 Anouck Braggaar , Christine Liebrecht , Emiel van Miltenburg , Emiel Krahmer

Natural language processing (NLP) models trained on people-generated data can be unreliable because, without any constraints, they can learn from spurious correlations that are not relevant to the task. We hypothesize that enriching models…

Computation and Language · Computer Science 2022-03-18 Alissa Ostapenko , Shuly Wintner , Melinda Fricke , Yulia Tsvetkov

Many socio-linguistic cues are used in conversational analysis, such as emotion, sentiment, and dialogue acts. One of the fundamental cues is politeness, which linguistically possesses properties such as social manners useful in…

Computation and Language · Computer Science 2022-05-12 Chandrakant Bothe , Stefan Wermter

Open-domain retrieval-based dialogue systems require a considerable amount of training data to learn their parameters. However, in practice, the negative samples of training data are usually selected from an unannotated conversation data…

Computation and Language · Computer Science 2020-02-19 Kun Zhou , Wayne Xin Zhao , Yutao Zhu , Ji-Rong Wen , Jingsong Yu

Task oriented language understanding in dialog systems is often modeled using intents (task of a query) and slots (parameters for that task). Intent detection and slot tagging are, in turn, modeled using sentence classification and word…

Computation and Language · Computer Science 2019-11-14 Arash Einolghozati , Sonal Gupta , Mrinal Mohit , Rushin Shah

Task-Oriented Dialogue (TOD) systems have become crucial components in interactive artificial intelligence applications. While recent advances have capitalized on pre-trained language models (PLMs), they exhibit limitations regarding…

Computation and Language · Computer Science 2023-12-11 Sungryull Sohn , Yiwei Lyu , Anthony Liu , Lajanugen Logeswaran , Dong-Ki Kim , Dongsub Shim , Honglak Lee

A long-standing goal of task-oriented dialogue research is the ability to flexibly adapt dialogue models to new domains. To progress research in this direction, we introduce DialoGLUE (Dialogue Language Understanding Evaluation), a public…

Computation and Language · Computer Science 2020-10-02 Shikib Mehri , Mihail Eric , Dilek Hakkani-Tur

Can language analysis reveal the underlying social power relations that exist between participants of an interaction? Prior work within NLP has shown promise in this area, but the performance of automatically predicting power relations…

Computation and Language · Computer Science 2018-07-18 Michelle Lam , Catherina Xu , Angela Kong , Vinodkumar Prabhakaran

Open-domain conversation models have become good at generating natural-sounding dialogue, using very large architectures with billions of trainable parameters. The vast training data required to train these architectures aggregates many…

Computation and Language · Computer Science 2020-09-24 Eric Michael Smith , Diana Gonzalez-Rico , Emily Dinan , Y-Lan Boureau

Dialogue engines that incorporate different types of agents to converse with humans are popular. However, conversations are dynamic in the sense that a selected response will change the conversation on-the-fly, influencing the subsequent…

Computation and Language · Computer Science 2020-05-08 Asir Saeed , Khai Mai , Pham Minh , Nguyen Tuan Duc , Danushka Bollegala

Despite strong recent progress in Emotion Recognition in Conversation (ERC), two gaps remain: we lack clear understanding of which modeling choices materially affect performance, and we have limited linguistic analysis linking recognition…

Computation and Language · Computer Science 2026-02-10 Cheonkam Jeong , Adeline Nyamathi

The recent development of language models has shown promising results by achieving state-of-the-art performance on various natural language tasks by fine-tuning pretrained models. In task-oriented dialogue (ToD) systems, language models can…

Computation and Language · Computer Science 2022-01-24 Vinsen Marselino Andreas , Genta Indra Winata , Ayu Purwarianti

Natural language generators (NLGs) for task-oriented dialogue typically take a meaning representation (MR) as input. They are trained end-to-end with a corpus of MR/utterance pairs, where the MRs cover a specific set of dialogue acts and…

Computation and Language · Computer Science 2020-10-02 Lena Reed , Vrindavan Harrison , Shereen Oraby , Dilek Hakkani-Tur , Marilyn Walker