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Reinforcement learning (RL) is a versatile framework for optimizing long-term goals. Although many real-world problems can be formalized with RL, learning and deploying a performant RL policy requires a system designed to address several…

Conversational Recommender Systems (CRSs) engage users in multi-turn interactions to deliver personalized recommendations. The emergence of large language models (LLMs) further enhances these systems by enabling more natural and dynamic…

Computation and Language · Computer Science 2025-04-18 Xiaoyan Zhao , Yang Deng , Wenjie Wang , Hongzhan lin , Hong Cheng , Rui Zhang , See-Kiong Ng , Tat-Seng Chua

Large language models (LLMs) are increasingly prevalent in recommender systems, where LLMs can be used to generate personalized recommendations. Here, we examine how different LLM-generated explanations for movie recommendations affect…

Human-Computer Interaction · Computer Science 2025-08-20 Yuanjun Feng , Stefan Feuerriegel , Yash Raj Shrestha

Search-augmented language models combine web search with Large Language Models (LLMs) to improve response groundedness and freshness. However, analyzing these systems remains challenging: existing datasets are limited in scale and narrow in…

Due to the lack of human resources for mental health support, there is an increasing demand for employing conversational agents for support. Recent work has demonstrated the effectiveness of dialogue models in providing emotional support.…

Computation and Language · Computer Science 2023-05-30 Jiale Cheng , Sahand Sabour , Hao Sun , Zhuang Chen , Minlie Huang

Modern recommendation systems typically follow two complementary paradigms: collaborative filtering, which models long-term user preferences from historical interactions, and conversational recommendation systems (CRS), which interact with…

Information Retrieval · Computer Science 2025-06-24 Vinaik Chhetri , Yousaf Reza , Moghis Fereidouni , Srijata Maji , Umar Farooq , AB Siddique

Creating and deploying customized applications is crucial for operational success and enriching user experiences in the rapidly evolving modern business world. A prominent facet of modern user experiences is the integration of chatbots or…

Conversational recommender systems (CRS) aim to recommend relevant items to users by eliciting user preference through natural language conversation. Prior work often utilizes external knowledge graphs for items' semantic information, a…

Computation and Language · Computer Science 2024-02-27 Mathieu Ravaut , Hao Zhang , Lu Xu , Aixin Sun , Yong Liu

In sequential recommendation, models recommend items based on user's interaction history. To this end, current models usually incorporate information such as item descriptions and user intent or preferences. User preferences are usually not…

Building dialogue systems that naturally converse with humans is being an attractive and an active research domain. Multiple systems are being designed everyday and several datasets are being available. For this reason, it is being hard to…

Computation and Language · Computer Science 2019-07-31 Basma El Amel Boussaha , Nicolas Hernandez , Christine Jacquin , Emmanuel Morin

This study deeply explores the application of large language model (LLM) in personalized recommendation system of e-commerce. Aiming at the limitations of traditional recommendation algorithms in processing large-scale and multi-dimensional…

Information Retrieval · Computer Science 2024-10-18 Wei Xu , Jue Xiao , Jianlong Chen

The recent advances in Large Language Model's generation and reasoning capabilities present an opportunity to develop truly conversational recommendation systems. However, effectively integrating recommender system knowledge into LLMs for…

Computation and Language · Computer Science 2024-12-11 Krishna Sayana , Raghavendra Vasudeva , Yuri Vasilevski , Kun Su , Liam Hebert , James Pine , Hubert Pham , Ambarish Jash , Sukhdeep Sodhi

Large Language Models (LLMs) are increasingly used as chatbots, yet their ability to personalize responses to user preferences remains limited. We introduce PrefEval, a benchmark for evaluating LLMs' ability to infer, memorize and adhere to…

Machine Learning · Computer Science 2025-02-14 Siyan Zhao , Mingyi Hong , Yang Liu , Devamanyu Hazarika , Kaixiang Lin

Nowadays, large language models (LLMs) have been integrated with conventional recommendation models to improve recommendation performance. However, while most of the existing works have focused on improving the model performance, the…

Computation and Language · Computer Science 2024-06-04 Sichun Luo , Wei Shao , Yuxuan Yao , Jian Xu , Mingyang Liu , Qintong Li , Bowei He , Maolin Wang , Guanzhi Deng , Hanxu Hou , Xinyi Zhang , Linqi Song

We present Persona-L, a novel approach for creating personas using Large Language Models (LLMs) and an ability-based framework, specifically designed to improve the representation of users with complex needs. Traditional methods of persona…

Human-Computer Interaction · Computer Science 2024-09-25 Lipeipei Sun , Tianzi Qin , Anran Hu , Jiale Zhang , Shuojia Lin , Jianyan Chen , Mona Ali , Mirjana Prpa

Inspired by the exceptional general intelligence of Large Language Models (LLMs), researchers have begun to explore their application in pioneering the next generation of recommender systems - systems that are conversational, explainable,…

Information Retrieval · Computer Science 2024-08-06 Wensheng Lu , Jianxun Lian , Wei Zhang , Guanghua Li , Mingyang Zhou , Hao Liao , Xing Xie

Large Language Model (LLM)-based recommendation systems leverage powerful language models to generate personalized suggestions by processing user interactions and preferences. Unlike traditional recommendation systems that rely on…

Information Retrieval · Computer Science 2025-05-05 Tina Khezresmaeilzadeh , Jiang Zhang , Dimitrios Andreadis , Konstantinos Psounis

Large language models (LLMs) have demonstrated outstanding performance in natural language processing tasks. However, in the field of recommender systems, due to the inherent structural discrepancy between user behavior data and natural…

Information Retrieval · Computer Science 2026-01-01 Zekun Liu , Xiaowen Huang , Jitao Sang

As LLMs become capable of complex tasks, there is growing potential for personalized interactions tailored to the subtle and idiosyncratic preferences of the user. We present a public benchmark, PersonalLLM, focusing on adapting LLMs to…

Machine Learning · Computer Science 2025-02-25 Thomas P. Zollo , Andrew Wei Tung Siah , Naimeng Ye , Ang Li , Hongseok Namkoong

This perspective paper explores the future potential of "conversational intelligence" by examining how Large Language Models (LLMs) could be combined with GRAPHYP's network system to better understand human conversations and preferences.…

Artificial Intelligence · Computer Science 2025-07-29 Renaud Fabre , Daniel Egret , Patrice Bellot
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