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Recent years have seen a sharp increase in the use of open source projects by common novice users; Open Source Software (OSS) is thus no longer a reserved arena for software developers and computer gurus. Although user-centered designs are…

Human-Computer Interaction · Computer Science 2015-12-01 Arif Raza , Luiz Fernando Capretz , Faheem Ahmed

Software quality assurance has been a heated topic for several decades, but relatively few analyses were performed on open source software (OSS). As OSS has become very popular in our daily life, many researchers have been keen on the…

Software Engineering · Computer Science 2015-07-27 Jie Xu , Luiz Fernando Capretz , Danny Ho

Documenting frameworks provides its users and maintainers useful information on that software's architecture, design, and customization. Despite documentation's importance, the process of creating and maintaining it is considered to imply…

Software Engineering · Computer Science 2022-03-29 João Santos , Filipe Correia

In open-source software (OSS), software vulnerabilities have significantly increased. Although researchers have investigated the perspectives of vulnerability reporters and OSS contributor security practices, understanding the perspectives…

Software Engineering · Computer Science 2025-02-04 Jessy Ayala , Yu-Jye Tung , Joshua Garcia

ML/AI is the field of computer science and computer engineering that arguably received the most attention and funding over the last decade. Data is the key element of ML/AI, so it is becoming increasingly important to ensure that users are…

Digital Libraries · Computer Science 2025-03-19 Marco Rondina , Antonio Vetrò , Juan Carlos De Martin

The open-source software (OSS) community has historically been dominated by English as the primary language for code, documentation, and developer interactions. However, with growing global participation and better support for non-Latin…

Software Engineering · Computer Science 2026-02-24 Masudul Hasan Masud Bhuiyan , Manish Kumar Bala Kumar , Cristian-Alexandru Staicu

Open-source software (OSS) community managers face significant challenges in retaining contributors, as they must monitor activity and engagement while navigating complex dynamics of collaboration. Current tools designed for managing…

Software Engineering · Computer Science 2026-02-13 Zixuan Feng , Katie Kimura , Bianca Trinkenreich , Igor Steinmacher , Marco Gerosa , Anita Sarma

Open Source Software (OSS) projects offer valuable opportunities to train the next generation of software engineers while benefiting projects and society as a whole. While research has extensively explored student participation in OSS and…

Software Engineering · Computer Science 2025-04-25 Italo Santos , Katia Romero Felizardo , Bianca Trinkereinch , Daniel M. German , Igor Steinmacher , Marco A. Gerosa

Open Source Software (OSS) has been widely used in the educational environment largely due to its reduced cost of ownership. While OSS has evolved over the years, challenges exist in its implementation and wide adoption. Foremost among…

Computers and Society · Computer Science 2019-01-04 Ryan Ebardo

Previous work established that open source software (OSS) projects can benefit from the involvement of UX professionals, who offer user-centric perspectives and contributions to improve software usability. However, their participation in…

Human-Computer Interaction · Computer Science 2025-03-05 Arghavan Sanei , Jinghui Cheng

Machine Learning software documentation is different from most of the documentations that were studied in software engineering research. Often, the users of these documentations are not software experts. The increasing interest in using…

Software Engineering · Computer Science 2020-02-03 Yalda Hashemi , Maleknaz Nayebi , Giuliano Antoniol

Open source software (OSS) forms the backbone of industrial data workflows and enterprise systems. However, many OSS projects face operational risks due to informal or centralized governance. This paper presents a practical case study of…

Software Engineering · Computer Science 2026-01-21 Pedro Oliveira , Doris Amoakohene , Toby Hocking , Marco Gerosa , Igor Steinmacher

In application software, the satisfaction of target users makes the software more acceptable. Open Source Software (OSS) systems have neither the physical nor the commercial boundaries of proprietary software, thus users from all over the…

Software Engineering · Computer Science 2015-07-27 Arif Raza , Luiz Fernando Capretz

User satisfaction has always been important in the success of software, regardless of whether it is closed and proprietary or open source software (OSS). OSS users are geographically distributed and include technical as well as novice…

Software Engineering · Computer Science 2015-07-29 Arif Raza , Luiz Fernando Capretz

Open Source Software (OSS) ecosystems have reshaped the ways how software-intensive firms develop products and deliver value to customers. However, firms still need support for strategic product planning in terms of what to develop…

Software Engineering · Computer Science 2022-08-02 Johan Linåker , Hussan Munir , Krzysztof Wnuk , Carl-Eric Mols

The usability of open-source software (OSS) is important but frequently overlooked in favor of technical and functional complexity. Argumentation can be a pivotal device for diverse stakeholders in OSS usability discussions to express…

Software Engineering · Computer Science 2025-12-10 Arghavan Sanei , Chaima Amiri , Atefeh Shokrizadeh , Jinghui Cheng

Software documentation is an essential but labor intensive task that often requires a dedicated team of developers to ensure coverage and accuracy. Good documentation will help shorten the development cycle and improve the overall team…

Software Engineering · Computer Science 2017-01-31 Thomas Zheng , Jeff Shaw , Sergey Kozlov

Context: Interest in diversity in software development has significantly increased in recent years. Reporting on diversity in software projects can enhance user trust and assist regulators in evaluating adoption. Recent AI directives…

Software Engineering · Computer Science 2025-10-29 Joan Giner-Miguelez , Sergio Morales , Sergio Cobos , Javier Luis Canovas Izquierdo , Robert Clariso , Jordi Cabot

While open source communities attract diverse contributors across the globe, only a few open source software repositories provide essential documentation, such as ReadMe or CONTRIBUTING files, in languages other than English. Recently,…

Software Engineering · Computer Science 2026-01-05 Elijah Kayode Adejumo , Mariam Guizani , Fatemeh Vares , Brittany Johnson

Open-source Software (OSS) has become a valuable resource in both industry and academia over the last few decades. Despite the innovative structures they develop to support the projects, OSS projects and their communities have complex needs…

Software Engineering · Computer Science 2023-04-04 Yibo Yan , Seth Frey , Amy Zhang , Vladimir Filkov , Likang Yin