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Emotions play an important role in interpersonal interactions and social conflict, yet their function in the development of controversy and disagreement in online conversations has not been explored. To address this gap, we study…
Bridging content that brings together individuals with opposing viewpoints on social media remains elusive, overshadowed by echo chambers and toxic exchanges. We propose that algorithmic curation could surface such content by considering…
Among the topics discussed in Social Media, some lead to controversy. A number of recent studies have focused on the problem of identifying controversy in social media mostly based on the analysis of textual content or rely on global…
In an online social network, link recommendations are a way for users to discover relevant links to people they may know, thereby potentially increasing their engagement on the platform. However, the addition of links to a social network…
Detecting controversy in general web pages is a daunting task, but increasingly essential to efficiently moderate discussions and effectively filter problematic content. Unfortunately, controversies occur across many topics and domains,…
Online social networks create echo-chambers where people are infrequently exposed to opposing opinions. Even if such exposure occurs, the persuasive effect may be minimal or nonexistent. Recent studies have shown that exposure to opposing…
Climate change, vaccination, abortion, Trump: Many topics are surrounded by fierce controversies. The nature of such heated debates and their elements have been studied extensively in the social science literature. More recently, various…
The democratization of AI tools for content generation, combined with unrestricted access to mass media for all (e.g. through microblogging and social media), makes it increasingly hard for people to distinguish fact from fiction. This…
Controversial posts are those that split the preferences of a community, receiving both significant positive and significant negative feedback. Our inclusion of the word "community" here is deliberate: what is controversial to some…
The rise of social media platforms has led to an increase in cyber-aggressive behavior, encompassing a broad spectrum of hostile behavior, including cyberbullying, online harassment, and the dissemination of offensive and hate speech. These…
As public discourse continues to move and grow online, conversations about divisive topics on social media platforms have also increased. These divisive topics prompt both contentious and non-contentious conversations. Although what…
The presence of toxic content has become a major problem for many online communities. Moderators try to limit this problem by implementing more and more refined comment filters, but toxic users are constantly finding new ways to circumvent…
Today's society faces widening disagreement and conflicts among constituents with incompatible views. Escalated views and opinions are seen not only in radical ideology or extremism but also in many other scenes of our everyday life. Here…
Worldwide, a large number of people interact with each other by means of online chatting. There has been a significant rise in the number of platforms, both social and professional, such as WhatsApp, Facebook,and Twitter, which allow people…
Which topics spark the most heated debates on social media? Identifying those topics is not only interesting from a societal point of view, but also allows the filtering and aggregation of social media content for disseminating news…
Online users discuss and converse about all sorts of topics on social networks. Facebook, Twitter, Reddit are among many other networks where users can have this freedom of information sharing. The abundance of information shared over these…
We investigate the novel task of online dispute detection and propose a sentiment analysis solution to the problem: we aim to identify the sequence of sentence-level sentiments expressed during a discussion and to use them as features in a…
Social media has enabled the spread of information at unprecedented speeds and scales, and with it the proliferation of high-engagement, low-quality content. *Friction* -- behavioral design measures that make the sharing of content more…
In this work, we present a novel quantification of conflict in online discussion. Unlike previous studies on conflict dynamics, which model conflict as a binary phenomenon, our measure is continuous-valued, which we validate with manually…
Information-communication technology promotes collaborative environments like Wikipedia where, however, controversiality and conflicts can appear. To describe the rise, persistence, and resolution of such conflicts we devise an extended…