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Conversational interfaces that allow for intuitive and comprehensive access to digitally stored information remain an ambitious goal. In this thesis, we lay foundations for designing conversational search systems by analyzing the…

Information Retrieval · Computer Science 2019-12-17 Svitlana Vakulenko

Lack of external knowledge makes empathetic dialogue systems difficult to perceive implicit emotions and learn emotional interactions from limited dialogue history. To address the above problems, we propose to leverage external knowledge,…

Computation and Language · Computer Science 2021-12-30 Qintong Li , Piji Li , Zhaochun Ren , Pengjie Ren , Zhumin Chen

Human conversations naturally evolve around different topics and fluently move between them. In research on dialog systems, the ability to actively and smoothly transition to new topics is often ignored. In this paper we introduce TIAGE, a…

Computation and Language · Computer Science 2021-09-13 Huiyuan Xie , Zhenghao Liu , Chenyan Xiong , Zhiyuan Liu , Ann Copestake

Despite advancements in on-topic dialogue systems, effectively managing topic shifts within dialogues remains a persistent challenge, largely attributed to the limited availability of training datasets. To address this issue, we propose…

Computation and Language · Computer Science 2024-03-12 Yerin Hwang , Yongil Kim , Yunah Jang , Jeesoo Bang , Hyunkyung Bae , Kyomin Jung

Complex conversation settings such as persuasion involve communicating changes in attitude or behavior, so users' perspectives need to be addressed, even when not directly related to the topic. In this work, we contribute a novel modular…

Computation and Language · Computer Science 2022-09-26 Maximillian Chen , Weiyan Shi , Feifan Yan , Ryan Hou , Jingwen Zhang , Saurav Sahay , Zhou Yu

Grounding dialogue generation by extra knowledge has shown great potentials towards building a system capable of replying with knowledgeable and engaging responses. Existing studies focus on how to synthesize a response with proper…

Computation and Language · Computer Science 2022-04-13 Xueliang Zhao , Tingchen Fu , Chongyang Tao , Wei Wu , Dongyan Zhao , Rui Yan

The conversational search paradigm introduces a step change over the traditional search paradigm by allowing users to interact with search agents in a multi-turn and natural fashion. The conversation flows naturally and is usually centered…

Computation and Language · Computer Science 2021-04-15 Mariana Leite , Rafael Ferreira , David Semedo , João Magalhães

Existing studies in dialogue system research mostly treat task-oriented dialogue and chit-chat as separate domains. Towards building a human-like assistant that can converse naturally and seamlessly with users, it is important to build a…

Computation and Language · Computer Science 2022-05-12 Zhiyu Chen , Bing Liu , Seungwhan Moon , Chinnadhurai Sankar , Paul Crook , William Yang Wang

In empathetic conversations, individuals express their empathy towards others. Previous work has mainly focused on generating empathetic responses by utilizing the speaker's emotion. Besides, external commonsense knowledge has been applied…

Computation and Language · Computer Science 2023-06-09 Hua Cai , Xuli Shen , Qing Xu , Weilin Shen , Xiaomei Wang , Weifeng Ge , Xiaoqing Zheng , Xiangyang Xue

In this paper, a novel Generation-Evaluation framework is developed for multi-turn conversations with the objective of letting both participants know more about each other. For the sake of rational knowledge utilization and coherent…

Computation and Language · Computer Science 2019-06-04 Siqi Bao , Huang He , Fan Wang , Rongzhong Lian , Hua Wu

Existing conversational models are handled by a database(DB) and API based systems. However, very often users' questions require information that cannot be handled by such systems. Nonetheless, answers to these questions are available in…

Computation and Language · Computer Science 2023-04-03 Raja Kumar

Recently, topic-grounded dialogue system has attracted significant attention due to its effectiveness in predicting the next topic to yield better responses via the historical context and given topic sequence. However, almost all existing…

Computation and Language · Computer Science 2022-10-18 Xiaofei Wen , Wei Wei , Xian-Ling Mao

Encoder-decoder based neural architectures serve as the basis of state-of-the-art approaches in end-to-end open domain dialog systems. Since most of such systems are trained with a maximum likelihood~(MLE) objective they suffer from issues…

Dialogue generation has been successfully learned from scratch by neural networks, but tends to produce the same general response, e.g., "what are you talking about?", in many conversations. To reduce this homogeneity, external knowledge…

Computation and Language · Computer Science 2021-04-07 Yi-Lin Tuan , Wei Wei , William Yang Wang

Task-oriented conversational modeling with unstructured knowledge access, as track 1 of the 9th Dialogue System Technology Challenges (DSTC 9), requests to build a system to generate response given dialogue history and knowledge access.…

Computation and Language · Computer Science 2020-12-23 Chao-Hong Tan , Xiaoyu Yang , Zi'ou Zheng , Tianda Li , Yufei Feng , Jia-Chen Gu , Quan Liu , Dan Liu , Zhen-Hua Ling , Xiaodan Zhu

Knowledge-driven dialog system has recently made remarkable breakthroughs. Compared with general dialog systems, superior knowledge-driven dialog systems can generate more informative and knowledgeable responses with pre-provided knowledge.…

Computation and Language · Computer Science 2023-02-24 Zhongtian Hu , Lifang Wang , Yangqi Chen , Yushuang Liu , Ronghan Li , Meng Zhao , Xinyu Lu , Zejun Jiang

Building open-domain dialogue systems capable of rich human-like conversational ability is one of the fundamental challenges in language generation. However, even with recent advancements in the field, existing open-domain generative models…

Computation and Language · Computer Science 2022-06-14 Ritvik Choudhary , Daisuke Kawahara

Accurate knowledge selection is critical in knowledge-grounded dialogue systems. Towards a closer look at it, we offer a novel perspective to organize existing literature, i.e., knowledge selection coupled with, after, and before…

Computation and Language · Computer Science 2023-10-23 Lang Qin , Yao Zhang , Hongru Liang , Jun Wang , Zhenglu Yang

End-to-End intelligent neural dialogue systems suffer from the problems of generating inconsistent and repetitive responses. Existing dialogue models pay attention to unilaterally incorporating personal knowledge into the dialog while…

Computation and Language · Computer Science 2021-07-19 Yajing Sun , Yue Hu , Luxi Xing , Yuqiang Xie , Xiangpeng Wei

To alleviate the problem of structured databases' limited coverage, recent task-oriented dialogue systems incorporate external unstructured knowledge to guide the generation of system responses. However, these usually use word or sentence…

Computation and Language · Computer Science 2022-12-13 Yue Feng , Gerasimos Lampouras , Ignacio Iacobacci