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Robotic process automation (RPA) is a technology for centralized automation of business processes. RPA automates user interaction with graphical user interfaces, whereby it promises efficiency gains and a reduction of human negligence…

Software Engineering · Computer Science 2020-09-10 Christian Wellmann , Matthias Stierle , Sebastian Dunzer , Martin Matzner

Robotic Process Automation (RPA) has emerged as a game-changing technology in data extraction, revolutionizing the way organizations process and analyze large volumes of documents such as invoices, purchase orders, and payment advices. This…

Artificial Intelligence · Computer Science 2024-11-01 Vivek Bhardwaj , Ajit Noonia , Sandeep Chaurasia , Mukesh Kumar , Abdulnaser Rashid , Mohamed Tahar Ben Othman

Robotic process automation (RPA) is a lightweight approach to automating business processes using software robots that emulate user actions at the graphical user interface level. While RPA has gained popularity for its cost-effective and…

Artificial Intelligence · Computer Science 2025-09-22 Lukas Laakmann , Seyyid A. Ciftci , Christian Janiesch

Robotic process automation (RPA) and its next evolutionary stage, intelligent process automation, promise to drive improvements in efficiencies and process outcomes. However, how can business leaders evaluate how to integrate intelligent…

Artificial Intelligence · Computer Science 2020-10-16 Vinod Muthusamy , Merve Unuvar , Hagen Völzer , Justin D. Weisz

In this survey, we study how recent advances in machine intelligence are disrupting the world of business processes. Over the last decade, there has been steady progress towards the automation of business processes under the umbrella of…

Artificial Intelligence · Computer Science 2020-07-28 Tathagata Chakraborti , Vatche Isahagian , Rania Khalaf , Yasaman Khazaeni , Vinod Muthusamy , Yara Rizk , Merve Unuvar

This study investigates the relationship between corporate digital innovation and Environmental, Social, and Governance (ESG) performance, with a specific focus on the mediating role of Generative artificial intelligence technology…

General Economics · Economics 2025-04-03 Jun Cui

Robotic Process Automation (RPA) is a fast-emerging automation technology that sits between the fields of Business Process Management (BPM) and Artificial Intelligence (AI), and allows organizations to automate high volume routines. RPA…

Artificial Intelligence · Computer Science 2020-01-06 Simone Agostinelli , Andrea Marrella , Massimo Mecella

Recently, environmental, social, and governance (ESG) has become an important factor in companies' sustainable development. Artificial intelligence (AI) is also a core digital technology that can create innovative, sustainable,…

General Economics · Economics 2023-12-01 Chenglin Qing , Shanyue Jin

Robotics Process Automation is revolutionizing business operations by significantly enhancing efficiency, productivity, and operational excellence across various industries. This manuscript delivers a comprehensive review of recent…

Robotic Process Automation (RPA) is the automation of rule-based routine processes to increase efficiency and to reduce costs. Due to the utmost importance of process automation in industry, RPA attracts increasing attention in the…

Robotics · Computer Science 2020-12-23 Judith Wewerka , Manfred Reichert

As Artificial Intelligence (AI) becomes integral to business operations, integrating Responsible AI (RAI) within Environmental, Social, and Governance (ESG) frameworks is essential for ethical and sustainable AI deployment. This study…

Computers and Society · Computer Science 2024-09-18 Harsha Perera , Sung Une Lee , Yue Liu , Boming Xia , Qinghua Lu , Liming Zhu , Jessica Cairns , Moana Nottage

Robotic process automation (RPA) has emerged as the leading approach to automate tasks in business processes. Moving away from back-end automation, RPA automated the mouse-click on user interfaces; this outside-in approach reduced the…

Artificial Intelligence · Computer Science 2020-07-28 Yara Rizk , Vatche Isahagian , Scott Boag , Yasaman Khazaeni , Merve Unuvar , Vinod Muthusamy , Rania Khalaf

Electronic Governance (eGov) and Robotic Process Automation (RPA) are two technological advancements that have the potential to revolutionize the way organizations manage their operations. When applied to Distributed Management (DM), these…

Computers and Society · Computer Science 2023-10-03 Bonny Banerjee , Saurabh Pahune

Robotic Process Automation (RPA) is a technology for automating repetitive routines consisting of sequences of user interactions with one or more applications. In order to fully exploit the opportunities opened by RPA, companies need to…

Artificial Intelligence · Computer Science 2020-01-07 Volodymyr Leno , Marlon Dumas , Marcello La Rosa , Fabrizio Maria Maggi , Artem Polyvyanyy

One of the more prominent trends within Industry 4.0 is the drive to employ Robotic Process Automation (RPA), especially as one of the elements of the Lean approach. The full implementation of RPA is riddled with challenges relating both to…

Robotic Process Automation (RPA) has rapidly evolved into a widely recognized and influential software technology. Its growing relevance has sparked diverse research efforts across various disciplines. This study aims to map the scientific…

Computers and Society · Computer Science 2025-06-03 Petr Prucha , Peter Madzik , Lukas Falat

This paper explores how AI-powered tools could be leveraged to streamline the process of identifying, screening, and analyzing relevant literature in academic research. More specifically, we examine the documented relationship between…

Computers and Society · Computer Science 2025-07-15 Ebenezer Asem , Ruijie Fan , Gloria Y. Tian

Process mining (PM) aims to construct, from event logs, process maps that can help discover, automate, improve, and monitor organizational processes. Robotic process automation (RPA) uses software robots to perform some tasks usually…

Software Engineering · Computer Science 2023-09-26 Najah Mary El-Gharib , Daniel Amyot

Environmental Social Governance (ESG) is a widely used metric that measures the sustainability of a company practices. Currently, ESG is determined using self-reported corporate filings, which allows companies to portray themselves in an…

Social and Information Networks · Computer Science 2023-09-12 Aarav Patel , Peter Gloor

Taiwan's Chi Mei Medical Center has completed four challenges mentioned in published robotic process automation (RPA) studies including automating a dynamic process, designing feasible human-robot collaboration, incorporating other emerging…

Robotics · Computer Science 2024-02-08 Tian Jun Cheng , Chia Jung Chen , Yao Lin Ong , Yi Fang Yang , Guang Yih Sheu
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