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Long-term, open-domain dialogue capabilities are essential for chatbots aiming to recall past interactions and demonstrate emotional intelligence (EI). Yet, most existing research relies on synthetic, LLM-generated data, leaving open…

Computation and Language · Computer Science 2025-02-20 Dong-Ho Lee , Adyasha Maharana , Jay Pujara , Xiang Ren , Francesco Barbieri

Long-term conversational large language model (LLM) agents require memory systems that can recover relevant evidence from historical interactions without overwhelming the answer stage with irrelevant context. However, existing memory…

Computation and Language · Computer Science 2026-04-23 Shuqi Cao , Jingyi He , Fei Tan

We introduce a dynamic benchmarking system for conversational agents that evaluates their performance through a single, simulated, and lengthy user$\leftrightarrow$agent interaction. The interaction is a conversation between the user and…

Computation and Language · Computer Science 2024-10-14 David Castillo-Bolado , Joseph Davidson , Finlay Gray , Marek Rosa

Grounding conversations in existing passages, known as Retrieval-Augmented Generation (RAG), is an important aspect of Chat-Based Assistants powered by Large Language Models (LLMs) to ensure they are faithful and don't provide…

Human-Computer Interaction · Computer Science 2025-10-15 Sara Rosenthal , Maeda Hanafi , Yannis Katsis , Lucian Popa , Marina Danilevsky

Recent advancements in Large Language Models (LLMs) have significantly enhanced conversational agents, making them applicable to various fields (e.g., education, entertainment). Despite their progress, the evaluation of the agents often…

Computation and Language · Computer Science 2025-09-29 Jiho Kim , Woosog Chay , Hyeonji Hwang , Daeun Kyung , Hyunseung Chung , Eunbyeol Cho , Yeonsu Kwon , Yohan Jo , Edward Choi

In real-world applications with Large Language Models (LLMs), external retrieval mechanisms - such as Search-Augmented Generation (SAG), tool utilization, and Retrieval-Augmented Generation (RAG) - are often employed to enhance the quality…

Computation and Language · Computer Science 2025-02-25 Tzu-Lin Kuo , Feng-Ting Liao , Mu-Wei Hsieh , Fu-Chieh Chang , Po-Chun Hsu , Da-Shan Shiu

Large language models (LLMs) increasingly serve as the central control unit of AI agents, yet current approaches remain limited in their ability to deliver personalized interactions. While Retrieval Augmented Generation enhances LLM…

Artificial Intelligence · Computer Science 2025-10-10 Rebecca Westhäußer , Wolfgang Minker , Sebatian Zepf

Large Language Models (LLMs) have demonstrated impressive capabilities across a wide range of NLP tasks, but they remain fundamentally stateless, constrained by limited context windows that hinder long-horizon reasoning. Recent efforts to…

This research investigates the application of Large Language Models (LLMs) to augment conversational agents in process mining, aiming to tackle its inherent complexity and diverse skill requirements. While LLM advancements present novel…

Artificial Intelligence · Computer Science 2023-07-20 Urszula Jessen , Michal Sroka , Dirk Fahland

Memory enables Large Language Model (LLM) agents to perceive, store, and use information from past dialogues, which is essential for personalization. However, existing methods fail to properly model the temporal dimension of memory in two…

Artificial Intelligence · Computer Science 2026-01-13 Miao Su , Yucan Guo , Zhongni Hou , Long Bai , Zixuan Li , Yufei Zhang , Guojun Yin , Wei Lin , Xiaolong Jin , Jiafeng Guo , Xueqi Cheng

Large Language Model (LLM) has exhibited strong reasoning ability in text-based contexts across various domains, yet the limitation of context window poses challenges for the model on long-range inference tasks and necessitates a memory…

Information Retrieval · Computer Science 2026-03-11 Mengwei Yuan , Jianan Liu , Jing Yang , Xianyou Li , Weiran Yan , Yichao Wu , Penghao Liang

To enable reliable long-term interaction, LLM agents require a memory system that can faithfully store, efficiently retrieve, and deeply reason over accumulated dialogue history. Most existing methods adopt an extracted fact based paradigm:…

Computation and Language · Computer Science 2026-05-20 Jingwei Sun , Jianing Zhu , Jiangchao Yao , Tongliang Liu , Bo Han

Recent progress on large language models (LLMs) has enabled dialogue agents to generate highly naturalistic and plausible text. However, current LLM language generation focuses on responding accurately to questions and requests with a…

Machine Learning · Computer Science 2024-11-11 Joey Hong , Jessica Lin , Anca Dragan , Sergey Levine

Automatic evaluation is an integral aspect of dialogue system research. The traditional reference-based NLG metrics are generally found to be unsuitable for dialogue assessment. Consequently, recent studies have suggested various unique,…

Computation and Language · Computer Science 2024-01-23 Chen Zhang , Luis Fernando D'Haro , Yiming Chen , Malu Zhang , Haizhou Li

Large Language Models (LLMs) have demonstrated impressive fluency and task competence in conversational settings. However, their effectiveness in multi-session and long-term interactions is hindered by limited memory persistence. Typical…

Computation and Language · Computer Science 2025-08-19 Maitreyi Chatterjee , Devansh Agarwal

Large language models (LLMs) enabled dialogue systems have become one of the central modes in human-machine interaction, which bring about vast amounts of conversation logs and increasing demand for dialogue generation. The dialogue's…

Computation and Language · Computer Science 2025-06-02 Minzheng Wang , Xinghua Zhang , Kun Chen , Nan Xu , Haiyang Yu , Fei Huang , Wenji Mao , Yongbin Li

Large Language Model (LLM)-based agents are increasingly deployed for complex, tool-based tasks where long-term memory is critical to driving actions. Existing benchmarks, however, primarily test a angent's ability to passively retrieve…

Computation and Language · Computer Science 2026-01-29 Yiting Shen , Kun Li , Wei Zhou , Songlin Hu

As large language models (LLMs) evolve into autonomous agents, persistent memory at the API layer is essential for enabling context-aware behavior across LLMs and multi-session interactions. Existing approaches force vendor lock-in and rely…

Machine Learning · Computer Science 2026-03-23 Luiz C. Borro , Luiz A. B. Macarini , Gordon Tindall , Michael Montero , Adam B. Struck

Large Language Model (LLM) agents increasingly serve as personal assistants and workplace collaborators, where their utility depends on memory systems that extract, retrieve, and apply information across long-running conversations. However,…

Computation and Language · Computer Science 2026-05-19 Jingbo Yang , Kwei-Herng Lai , Xiaowen Wang , Shiyu Chang , Yaar Harari , Evgeniy Gabrilovich

An effective healthcare agent must be able to recall and reason over a patient's longitudinal medical history. However, the absence of datasets with realistic long-term dialogue timelines limits systematic evaluation. Real clinical text is…

Computation and Language · Computer Science 2026-05-20 Hebin Hu , Renke Dai , Ah-Hwee Tan , Yilin Kang