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Related papers: Exploiting Emotion-Semantic Correlations for Empat…

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The majority of current systems for end-to-end dialog generation focus on response quality without an explicit control over the affective content of the responses. In this paper, we present an affect-driven dialog system, which generates…

Computation and Language · Computer Science 2019-04-08 Pierre Colombo , Wojciech Witon , Ashutosh Modi , James Kennedy , Mubbasir Kapadia

Emotional support is a crucial ability for many conversation scenarios, including social interactions, mental health support, and customer service chats. Following reasonable procedures and using various support skills can help to…

Computation and Language · Computer Science 2021-06-03 Siyang Liu , Chujie Zheng , Orianna Demasi , Sahand Sabour , Yu Li , Zhou Yu , Yong Jiang , Minlie Huang

Understanding the process of emotion generation is crucial for analyzing the causes behind emotions. Causal Emotion Entailment (CEE), an emotion-understanding task, aims to identify the causal utterances in a conversation that stimulate the…

Computation and Language · Computer Science 2024-05-22 Zhaopei Huang , Jinming Zhao , Qin Jin

The task of empathetic response generation aims to understand what feelings a speaker expresses on his/her experiences and then reply to the speaker appropriately. To solve the task, it is essential to model the content-emotion duality of a…

Computation and Language · Computer Science 2022-09-27 Peiqin Lin , Jiashuo Wang , Hinrich Schütze , Wenjie Li

For the task of conversation emotion recognition, recent works focus on speaker relationship modeling but ignore the role of utterance's emotional tendency.In this paper, we propose a new expression paradigm of sentence-level emotion…

Computation and Language · Computer Science 2021-12-23 Zaijing Li , Fengxiao Tang , Tieyu Sun , Yusen Zhu , Ming Zhao

Understanding and predicting the emotional trajectory in multi-party multi-turn conversations is of great significance. Such information can be used, for example, to generate empathetic response in human-machine interaction or to inform…

Computation and Language · Computer Science 2024-01-02 Enas Altarawneh , Ameeta Agrawal , Michael Jenkin , Manos Papagelis

Emotional support is a crucial skill for many real-world scenarios, including caring for the elderly, mental health support, and customer service chats. This paper presents a novel task of empathetic dialog generation with positive emotion…

Computation and Language · Computer Science 2022-04-25 Shihang Wang , Xinchao Xu , Wenquan Wu , Zheng-Yu Niu , Hua Wu , Haifeng Wang

The emotion recognition in conversation (ERC) task aims to predict the emotion label of an utterance in a conversation. Since the dependencies between speakers are complex and dynamic, which consist of intra- and inter-speaker dependencies,…

Computation and Language · Computer Science 2022-06-08 Yinan Bao , Qianwen Ma , Lingwei Wei , Wei Zhou , Songlin Hu

Emotion-Cause Pair Extraction in Conversations (ECPEC) aims to identify the set of causal relations between emotion utterances and their triggering causes within a dialogue. Most existing approaches formulate ECPEC as an independent…

Computation and Language · Computer Science 2026-04-22 Tianxiang Ma , Weijie Feng , Xinyu Wang , Zhiyong Cheng

Empathetic response generation aims to comprehend the user emotion and then respond to it appropriately. Most existing works merely focus on what the emotion is and ignore how the emotion is evoked, thus weakening the capacity of the model…

Computation and Language · Computer Science 2021-10-12 Jiashuo Wang , Wenjie LI , Peiqin Lin , Feiteng Mu

A humanized dialogue system is expected to generate empathetic replies, which should be sensitive to the users' expressed emotion. The task of empathetic dialogue generation is proposed to address this problem. The essential challenges lie…

Computation and Language · Computer Science 2020-11-24 Qintong Li , Hongshen Chen , Zhaochun Ren , Pengjie Ren , Zhaopeng Tu , Zhumin Chen

Purpose: Emotion is a fundamental component of human communication, shaping understanding, trust, and engagement across domains such as education, healthcare, and mental health. While large language models (LLMs) exhibit strong reasoning…

Computation and Language · Computer Science 2025-10-15 Yurui Dong , Luozhijie Jin , Yao Yang , Bingjie Lu , Jiaxi Yang , Zhi Liu

In response generation task, proper sentimental expressions can obviously improve the human-like level of the responses. However, for real application in online systems, high QPS (queries per second, an indicator of the flow capacity of…

Computation and Language · Computer Science 2021-03-05 Shuangyong Song , Kexin Wang , Chao Wang , Haiqing Chen , Huan Chen

Empathetic speech dialogue requires not only understanding linguistic content but also perceiving rich paralinguistic information such as prosody, tone, and emotional intensity for affective understandings. Existing speech-to-speech large…

Audio and Speech Processing · Electrical Eng. & Systems 2026-01-26 Zhuoyue Gao , Xiaohui Wang , Xiaocui Yang , Wen Zhang , Daling Wang , Shi Feng , Yifei Zhang

Emotional Support Conversation (ESC) is a typical dialogue that can effectively assist the user in mitigating emotional pressures. However, owing to the inherent subjectivity involved in analyzing emotions, current non-artificial…

Computation and Language · Computer Science 2024-08-05 Huaiwen Zhang , Yu Chen , Ming Wang , Shi Feng

State-of-the-art neural dialogue systems excel at syntactic and semantic modelling of language, but often have a hard time establishing emotional alignment with the human interactant during a conversation. In this work, we bring Affect…

Computation and Language · Computer Science 2020-04-17 Nabiha Asghar , Ivan Kobyzev , Jesse Hoey , Pascal Poupart , Muhammad Bilal Sheikh

Advancements in spoken language processing have driven the development of spoken language models (SLMs), designed to achieve universal audio understanding by jointly learning text and audio representations for a wide range of tasks.…

Computation and Language · Computer Science 2025-10-31 Pedro Corrêa , João Lima , Victor Moreno , Lucas Ueda , Paula Dornhofer Paro Costa

Empathetic response generation endows agents with the capability to comprehend dialogue contexts and react to expressed emotions. Previous works predominantly focus on leveraging the speaker's emotional labels, but ignore the importance of…

Computation and Language · Computer Science 2024-08-22 Xinhao Chen , Chong Yang , Man Lan , Li Cai , Yang Chen , Tu Hu , Xinlin Zhuang , Aimin Zhou

Conversational Speech Synthesis (CSS) aims to accurately express an utterance with the appropriate prosody and emotional inflection within a conversational setting. While recognising the significance of CSS task, the prior studies have not…

Computation and Language · Computer Science 2023-12-20 Rui Liu , Yifan Hu , Yi Ren , Xiang Yin , Haizhou Li

Researches on dialogue empathy aim to endow an agent with the capacity of accurate understanding and proper responding for emotions. Existing models for empathetic dialogue generation focus on the emotion flow in one direction, that is,…

Computation and Language · Computer Science 2021-09-21 Lei Shen , Jinchao Zhang , Jiao Ou , Xiaofang Zhao , Jie Zhou