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The growing popularity of language models has sparked interest in conversational recommender systems (CRS) within both industry and research circles. However, concerns regarding biases in these systems have emerged. While individual…

Information Retrieval · Computer Science 2023-09-07 Armin Moradi , Golnoosh Farnadi

LensKit is an open-source toolkit for building, researching, and learning about recommender systems. First released in 2010 as a Java framework, it has supported diverse published research, small-scale production deployments, and education…

Information Retrieval · Computer Science 2020-09-04 Michael D. Ekstrand

Conversational recommender systems (CRSs) integrate both recommendation and dialogue tasks, making their evaluation uniquely challenging. Existing approaches primarily assess CRS performance by separately evaluating item recommendation and…

Information Retrieval · Computer Science 2026-01-27 Nuo Chen , Quanyu Dai , Xiaoyu Dong , Piaohong Wang , Qinglin Jia , Zhaocheng Du , Zhenhua Dong , Xiao-Ming Wu

In Conversational Recommendation Systems (CRS), a user provides feedback on recommended items at each turn, leading the CRS towards improved recommendations. Due to the need for a large amount of data, a user simulator is employed for both…

Information Retrieval · Computer Science 2025-07-25 Maria Vlachou

The traditional recommendation systems mainly use offline user data to train offline models, and then recommend items for online users, thus suffering from the unreliable estimation of user preferences based on sparse and noisy historical…

Information Retrieval · Computer Science 2021-10-14 Mengyuan Zhao , Xiaowen Huang , Lixi Zhu , Jitao Sang , Jian Yu

Recent advancements in recommendation systems have shifted towards more comprehensive and personalized recommendations by utilizing large language models (LLM). However, effectively integrating LLM's commonsense knowledge and reasoning…

Information Retrieval · Computer Science 2023-08-22 Zhixuan Chu , Hongyan Hao , Xin Ouyang , Simeng Wang , Yan Wang , Yue Shen , Jinjie Gu , Qing Cui , Longfei Li , Siqiao Xue , James Y Zhang , Sheng Li

Searching for and making decisions about information is becoming increasingly difficult as the amount of information and number of choices increases. Recommendation systems help users find items of interest of a particular type, such as…

Information Retrieval · Computer Science 2011-07-04 M. H. Goker , P. Langley , C. A. Thompson

The chit-chat-based conversational recommendation systems (CRS) provide item recommendations to users through natural language interactions. To better understand user's intentions, external knowledge graphs (KG) have been introduced into…

Computation and Language · Computer Science 2021-05-19 Tong Zhang , Yong Liu , Peixiang Zhong , Chen Zhang , Hao Wang , Chunyan Miao

Conversational Recommender Systems (CRS) proactively engage users in interactive dialogues to elicit user preferences and provide personalized recommendations. Existing methods train Reinforcement Learning (RL)-based agent with greedy…

Computation and Language · Computer Science 2025-05-09 Hanwen Du , Bo Peng , Xia Ning

Re-finding information is an essential activity, however, it can be difficult when people struggle to express what they are looking for. Through a need-finding survey, we first seek opportunities for improving re-finding experiences, and…

Human-Computer Interaction · Computer Science 2023-05-16 Haekyu Park , Gonzalo Ramos , Jina Suh , Christopher Meek , Rachel Ng , Mary Czerwinski

Traditional recommender systems estimate user preference on items purely based on historical interaction records, thus failing to capture fine-grained yet dynamic user interests and letting users receive recommendation only passively.…

Information Retrieval · Computer Science 2023-05-02 Xuhui Ren , Tong Chen , Quoc Viet Hung Nguyen , Lizhen Cui , Zi Huang , Hongzhi Yin

Recommender systems are quintessential applications of human-computer interaction. Widely utilized in daily life, they offer significant convenience but also present numerous challenges, such as the information cocoon effect, privacy…

Information Retrieval · Computer Science 2024-11-25 Kaike Zhang , Yunfan Wu , Yougang lyu , Du Su , Yingqiang Ge , Shuchang Liu , Qi Cao , Zhaochun Ren , Fei Sun

Conversational recommender systems offer the promise of interactive, engaging ways for users to find items they enjoy. We seek to improve conversational recommendation via three dimensions: 1) We aim to mimic a common mode of human…

Computation and Language · Computer Science 2021-12-13 Shuyang Li , Bodhisattwa Prasad Majumder , Julian McAuley

Personalization is a core capability across consumer technologies, streaming, shopping, wearables, and voice, yet it remains challenged by sparse interactions, fast content churn, and heterogeneous textual signals. We present RecMind, an…

Machine Learning · Computer Science 2025-09-09 Chang Xue , Youwei Lu , Chen Yang , Jinming Xing

Large Language Models (LLMs) have become ubiquitous in everyday life and are entering higher-stakes applications ranging from summarizing meeting transcripts to answering doctors' questions. As was the case with earlier predictive models,…

The recommender system (RS) has been an integral toolkit of online services. They are equipped with various deep learning techniques to model user preference based on identifier and attribute information. With the emergence of multimedia…

Information Retrieval · Computer Science 2024-09-05 Qidong Liu , Jiaxi Hu , Yutian Xiao , Xiangyu Zhao , Jingtong Gao , Wanyu Wang , Qing Li , Jiliang Tang

Conversational recommender systems enable natural language conversations and thus lead to a more engaging and effective recommendation scenario. As the conversations for recommender systems usually contain limited contextual information,…

Computation and Language · Computer Science 2025-08-28 Jie Zou , Cheng Lin , Weikang Guo , Zheng Wang , Jiwei Wei , Yang Yang , Heng Tao Shen

While previous chapters focused on recommendation systems (RSs) based on standardized, non-verbal user feedback such as purchases, views, and clicks -- the advent of LLMs has unlocked the use of natural language (NL) interactions for…

Conversational recommender systems (CRS) that are able to interact with users in natural language often utilize recommendation dialogs which were previously collected with the help of paired humans, where one plays the role of a seeker and…

Computation and Language · Computer Science 2022-09-08 Ahtsham Manzoor , Dietmar Jannach

Conversational Recommender Systems (CRSs) aim to provide personalized recommendations by capturing user preferences through interactive dialogues. Explainability in CRSs is crucial as it enables users to understand the reasoning behind…

Computation and Language · Computer Science 2025-10-03 Zhangchi Qiu , Linhao Luo , Shirui Pan , Alan Wee-Chung Liew
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