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Modern task-oriented dialog systems need to reliably understand users' intents. Intent detection is most challenging when moving to new domains or new languages, since there is little annotated data. To address this challenge, we present a…

Computation and Language · Computer Science 2020-12-15 Li Zhang , Qing Lyu , Chris Callison-Burch

Task-oriented dialog systems need to know when a query falls outside their range of supported intents, but current text classification corpora only define label sets that cover every example. We introduce a new dataset that includes queries…

Large language models (LLMs) have become integral to modern Human-AI collaboration workflows, where accurately understanding user intent serves as a crucial step for generating satisfactory responses. Context-aware intent understanding,…

Computation and Language · Computer Science 2026-03-05 Guanming Liu , Meng Wu , Peng Zhang , Yu Zhang , Yubo Shu , Xianliang Huang , Kainan Tu , Ning Gu , Liuxin Zhang , Qianying Wang , Tun Lu

The Internet has revolutionized healthcare by offering medical information ubiquitously to patients via web search. The healthcare status, complex medical information needs of patients are expressed diversely and implicitly in their medical…

Computation and Language · Computer Science 2017-10-24 Chenwei Zhang , Nan Du , Wei Fan , Yaliang Li , Chun-Ta Lu , Philip S. Yu

Understanding search queries is critical for shopping search engines to deliver a satisfying customer experience. Popular shopping search engines receive billions of unique queries yearly, each of which can depict any of hundreds of user…

Information Retrieval · Computer Science 2020-01-14 Mukul Kumar , Youna Hu , Will Headden , Rahul Goutam , Heran Lin , Bing Yin

In mapping enterprise applications, data mapping remains a fundamental part of integration development, but its time consuming. An increasing number of applications lack naming standards, and nested field structures further add complexity…

Artificial Intelligence · Computer Science 2023-07-11 Nischal Ashok Kumar , Nitin Gupta , Shanmukha Guttula , Hima Patel

Understanding user intents from UI interaction trajectories remains a challenging, yet crucial, frontier in intelligent agent development. While massive, datacenter-based, multi-modal large language models (MLLMs) possess greater capacity…

Artificial Intelligence · Computer Science 2025-09-17 Danielle Cohen , Yoni Halpern , Noam Kahlon , Joel Oren , Omri Berkovitch , Sapir Caduri , Ido Dagan , Anatoly Efros

People usually have different intents for choosing items, while their preferences under the same intent may also different. In traditional collaborative filtering approaches, both intent and preference factors are usually entangled in the…

Information Retrieval · Computer Science 2023-05-19 Chao Wang , Hengshu Zhu , Dazhong Shen , Wei wu , Hui Xiong

Recommendation systems, which assist users in discovering their preferred items among numerous options, have served billions of users across various online platforms. Intuitively, users' interactions with items are highly driven by their…

Information Retrieval · Computer Science 2024-07-02 Yuting Zhang , Yiqing Wu , Ruidong Han , Ying Sun , Yongchun Zhu , Xiang Li , Wei Lin , Fuzhen Zhuang , Zhulin An , Yongjun Xu

In the constant updates of the product dialogue systems, we need to retrain the natural language understanding (NLU) model as new data from the real users would be merged into the existent data accumulated in the last updates. Within the…

Computation and Language · Computer Science 2023-05-25 Zefan Cai , Xin Zheng , Tianyu Liu , Xu Wang , Haoran Meng , Jiaqi Han , Gang Yuan , Binghuai Lin , Baobao Chang , Yunbo Cao

Multimodal intent recognition is a significant task for understanding human language in real-world multimodal scenes. Most existing intent recognition methods have limitations in leveraging the multimodal information due to the restrictions…

Artificial Intelligence · Computer Science 2023-02-09 Hanlei Zhang , Hua Xu , Xin Wang , Qianrui Zhou , Shaojie Zhao , Jiayan Teng

Query intent classification, which aims at assisting customers to find desired products, has become an essential component of the e-commerce search. Existing query intent classification models either design more exquisite models to enhance…

Information Retrieval · Computer Science 2023-03-29 Chunyuan Yuan , Yiming Qiu , Mingming Li , Haiqing Hu , Songlin Wang , Sulong Xu

Many modern online services feature personalized recommendations. A central challenge when providing such recommendations is that the reason why an individual user accesses the service may change from visit to visit or even during an…

Information Retrieval · Computer Science 2024-10-22 Dietmar Jannach , Markus Zanker

Session history is a common way of recording user interacting behaviors throughout a browsing activity with multiple products. For example, if an user clicks a product webpage and then leaves, it might because there are certain features…

Computation and Language · Computer Science 2026-04-13 Yuqi Yang , Weiqi Wang , Baixuan Xu , Wei Fan , Qing Zong , Chunkit Chan , Zheye Deng , Xin Liu , Yifan Gao , Changlong Yu , Chen Luo , Yang Li , Zheng Li , Qingyu Yin , Bing Yin , Yangqiu Song

The user purchase behaviors are mainly influenced by their intentions (e.g., buying clothes for decoration, buying brushes for painting, etc.). Modeling a user's latent intention can significantly improve the performance of recommendations.…

Information Retrieval · Computer Science 2023-11-28 Xiuyuan Qin , Huanhuan Yuan , Pengpeng Zhao , Guanfeng Liu , Fuzhen Zhuang , Victor S. Sheng

Intent classification and slot filling are two critical tasks for natural language understanding. Traditionally the two tasks have been deemed to proceed independently. However, more recently, joint models for intent classification and slot…

Computation and Language · Computer Science 2021-02-23 H. Weld , X. Huang , S. Long , J. Poon , S. C. Han

For visual content generation, discrepancies between user intentions and the generated content have been a longstanding problem. This discrepancy arises from two main factors. First, user intentions are inherently complex, with subtle…

Computer Vision and Pattern Recognition · Computer Science 2024-05-22 Yi Cheng , Ziwei Xu , Dongyun Lin , Harry Cheng , Yongkang Wong , Ying Sun , Joo Hwee Lim , Mohan Kankanhalli

To offer accurate and diverse recommendation services, recent methods use auxiliary information to foster the learning process of user and item representations. Many SOTA methods fuse different sources of information (user, item, knowledge…

Information Retrieval · Computer Science 2022-11-14 Haolun Wu , Yingxue Zhang , Chen Ma , Wei Guo , Ruiming Tang , Xue Liu , Mark Coates

What are the intents or goals behind human interactions with image search engines? Knowing why people search for images is of major concern to Web image search engines because user satisfaction may vary as intent varies. Previous analyses…

Information Retrieval · Computer Science 2017-11-28 Xiaohui Xie , Yiqun Liu , Maarten de Rijke , Jiyin He , Min Zhang , Shaoping Ma

Fine-grained sentiment analysis (FGSA) aims to identify sentiment polarity toward specific aspects within a text, enabling more precise opinion mining in domains such as product reviews and social media. However, traditional FGSA approaches…

Computation and Language · Computer Science 2025-05-21 Zhenkai Qin , Jiajing He , Qiao Fang