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In recommendation dialogs, humans commonly disclose their preference and make recommendations in a friendly manner. However, this is a challenge when developing a sociable recommendation dialog system, due to the lack of dialog dataset…

Computation and Language · Computer Science 2020-10-09 Shirley Anugrah Hayati , Dongyeop Kang , Qingxiaoyang Zhu , Weiyan Shi , Zhou Yu

While the recommendation system (RS) has advanced significantly through deep learning, current RS approaches usually train and fine-tune models on task-specific datasets, limiting their generalizability to new recommendation tasks and their…

Information Retrieval · Computer Science 2024-03-22 Yancheng Wang , Ziyan Jiang , Zheng Chen , Fan Yang , Yingxue Zhou , Eunah Cho , Xing Fan , Xiaojiang Huang , Yanbin Lu , Yingzhen Yang

There has been growing interest in using neural networks and deep learning techniques to create dialogue systems. Conversational recommendation is an interesting setting for the scientific exploration of dialogue with natural language as…

Machine Learning · Computer Science 2019-03-05 Raymond Li , Samira Kahou , Hannes Schulz , Vincent Michalski , Laurent Charlin , Chris Pal

Intelligent dialogue systems are expected as a new interface between humans and machines. Such an intelligent dialogue system should estimate the user's internal state (UIS) in dialogues and change its response appropriately according to…

Computation and Language · Computer Science 2020-12-08 Takashi Kodama , Ribeka Tanaka , Sadao Kurohashi

Existing web-scale recommendation systems commonly use supervised learning methods that prioritize immediate user feedback. Although reinforcement learning (RL) offers a solution to optimize longer-term goals, such as in-session engagement,…

Machine Learning · Computer Science 2025-08-04 Mehdi Ben Ayed , Fei Feng , Jay Adams , Vishwakarma Singh , Kritarth Anand , Jiajing Xu

Large Language models are revolutionizing the conversational recommender systems through their impressive capabilities in instruction comprehension, reasoning, and human interaction. A core factor underlying effective recommendation…

Artificial Intelligence · Computer Science 2025-12-01 Mengfan Li , Xuanhua Shi , Yang Deng

Recommender systems influence many of our interactions in the digital world -- impacting how we shop for clothes, sorting what we see when browsing YouTube or TikTok, and determining which restaurants and hotels we are shown when using…

Information Retrieval · Computer Science 2023-08-31 Sahil Verma , Chirag Shah , John P. Dickerson , Anurag Beniwal , Narayanan Sadagopan , Arjun Seshadri

In real-world applications, users always interact with items in multiple aspects, such as through implicit binary feedback (e.g., clicks, dislikes, long views) and explicit feedback (e.g., comments, reviews). Modern recommendation systems…

Information Retrieval · Computer Science 2025-08-26 Shuo Yang , Jiangxia Cao , Haipeng Li , Yuqi Mao , Shuchao Pang

Context: User intent modeling is a crucial process in Natural Language Processing that aims to identify the underlying purpose behind a user's request, enabling personalized responses. With a vast array of approaches introduced in the…

Recommender systems take inputs from user history, use an internal ranking algorithm to generate results and possibly optimize this ranking based on feedback. However, often the recommender system is unaware of the actual intent of the user…

Information Retrieval · Computer Science 2017-11-30 Biswarup Bhattacharya , Iftikhar Burhanuddin , Abhilasha Sancheti , Kushal Satya

Chat dialogues contain considerable useful information about a speaker's interests, preferences, and experiences.Thus, knowledge from open-domain chat dialogue can be used to personalize various systems and offer recommendations for…

Machine Learning · Computer Science 2024-02-08 Ryutaro Asahara , Masaki Takahashi , Chiho Iwahashi , Michimasa Inaba

Large Language Models (LLMs) have revolutionized recommendation agents by providing superior reasoning and flexible decision-making capabilities. However, existing methods mainly follow a passive information acquisition paradigm, where…

Information Retrieval · Computer Science 2026-03-11 Haobo Zhang , Yutao Zhu , Kelong Mao , Tianhao Li , Zhicheng Dou

Conversational recommender systems offer the promise of interactive, engaging ways for users to find items they enjoy. We seek to improve conversational recommendation via three dimensions: 1) We aim to mimic a common mode of human…

Computation and Language · Computer Science 2021-12-13 Shuyang Li , Bodhisattwa Prasad Majumder , Julian McAuley

Natural language-based user profiles in recommender systems have been explored for their interpretability and potential to help users scrutinize and refine their interests, thereby improving recommendation quality. Building on this…

Human-Computer Interaction · Computer Science 2025-10-13 Ruixuan Sun , Junyuan Wang , Sanjali Roy , Joseph A. Konstan

Personalization is a core capability across consumer technologies, streaming, shopping, wearables, and voice, yet it remains challenged by sparse interactions, fast content churn, and heterogeneous textual signals. We present RecMind, an…

Machine Learning · Computer Science 2025-09-09 Chang Xue , Youwei Lu , Chen Yang , Jinming Xing

We propose RecaLLM, a set of reasoning language models post-trained to make effective use of long-context information. In-context retrieval, which identifies relevant evidence from context, and reasoning are deeply intertwined: retrieval…

Computation and Language · Computer Science 2026-04-13 Kyle Whitecross , Negin Rahimi

This paper introduces Seeker, a system that allows users to interactively refine search rankings in real time, through feedback in the form of likes and dislikes. When searching online, users may not know how to accurately describe their…

Information Retrieval · Computer Science 2020-06-09 Ari Biswas , Thai T Pham , Michael Vogelsong , Benjamin Snyder , Houssam Nassif

In the past decade, deep learning (DL) models have gained prominence for their exceptional accuracy on benchmark datasets in recommender systems (RecSys). However, their evaluation has primarily relied on offline metrics, overlooking direct…

Information Retrieval · Computer Science 2024-05-03 Ruixuan Sun , Xinyi Wu , Avinash Akella , Ruoyan Kong , Bart Knijnenburg , Joseph A. Konstan

Conversational recommender systems (CRS) that are able to interact with users in natural language often utilize recommendation dialogs which were previously collected with the help of paired humans, where one plays the role of a seeker and…

Computation and Language · Computer Science 2022-09-08 Ahtsham Manzoor , Dietmar Jannach

Evaluation of open-domain dialogue systems is highly challenging and development of better techniques is highlighted time and again as desperately needed. Despite substantial efforts to carry out reliable live evaluation of systems in…

Computation and Language · Computer Science 2022-03-14 Tianbo Ji , Yvette Graham , Gareth J. F. Jones , Chenyang Lyu , Qun Liu
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